I liked that it was quiet

No toilet paper. No coffee pot. Was told to use Kleenex for toilet paper. Breakfast was old dry muffin. Thorny bushes growing into sidewalk that was icy. I paid for 7 nights, used two nights, no refund at all. Expedia blames hotel. Hotel blames Expedia. Customer gets the shaft. Don’t use third party booking.

I have stayed at this property many times, this particular time it wasn't pleasant. The attendant when i checked in was extremely rude. When i got to the room the bathroom was extremely nasty. The sink and shower had hair and dirt. When i called the front desk i was told there were no other rooms and i could check out.

Pros: Frances at checkout was friendly and kind, and the rates were very affordable. Very close.to Oakland University. Cons: This is a very basic accommodation hotel, no frills.

Always a pleasure staying here. No issues. Staff is good. They could improve their breakfast offerings though. Also coffee is weak… but Starbucks is nearby!

The property was very nice and quiet. I didn’t like that the dishes required for the room was an additional charge

I didn’t appreciate the uncleanliness of my room. I was assigned room 206 to be exact, as I first walked in I could see the refrigerator was bent out of shape with brown marks on it. Behind the front door there was a whole in the wall. All the towels and I mean every single towel in the bathroom had little curly hairs all over them. Also in the bathroom in the cabinet underneath the sink contained a bunch of used wet stained wash rags. The remote for the tv was stinky and to top it off I had to ask for new bedding because the bedding that was on the bed when I first got there had yellow stains and once again contained those little black curly hairs. Overall I did not like my stay. The room I had was just absolutely disgusting.

There was nobody at the front desk to check in. I called the hotel and it rang and rang and nobody anwered so I sat in a chair and waited about 20 minutes until someone showed up. When i got to the room, there were cockroaches and it was so gross i just grabbed my bags and left.

The staff was friendly, but this place is a dump. The whole hotel reeked of marijuana, simple appliances like coffee makers are not in the rooms and need to be asked for, all surfaces and bathroom had a film on them and the shower was scummy. This is so disappointing, as my wife and I used to stay in this hotel about 7 or 8 years ago when we were in town and always had good experiences back then. What happened?

Needs considerable repairs to bring the property to 2-3 stars

Great

Our room was not clean. The pull out bed had not been cleaned in god knows how long. The tub had enamel worn off the tub and just looked gross. The hallway smelled of smoke. The property in general was run down. Advertised "free breakfast" is prepackaged muffins and instant oatmeal. I wouldnt stay here again nor would I reccomend to any of my friends or parents of kids visiting. That said, the staff was extremely friendly and super helpful.

We waited a long time in the lobby to check in. There wasn’t any staff around. Once checked in and got to our room, it was very dirty. Food on the floor, hair all over. I’m pretty sure the sheets weren’t changed. Don’t recommend staying here!

The room was pretty clean. The bathroom could have used more attention. Someone left a razor on the light fixture and the shelf in the shower was covered in soap scum

Staff was very friendly and helpful. I made my reservations online and had no problem checking in. I highly recommend this hotels

Floor was sticky and sheats were dirty

Lots of hair on the floors. I had to wear socks everywhere in the room but then the hair was all over my socks. One lamp by the bed had the bulb and wires hanging below the shade. The vent in the bathroom was caked in dust. Also loud late at night with people opening and closing the door to outside which was right near my room. The bed was too firm and uncomfortable.

My stay here been great np no hassles just great the mangers has been great the staff also been great always got smiles on the faces and all I'm here on business I work two jobs very convenient for me excellent service all the way around thank you guys

Nothing in the room worked whole place smelled like weed. Had problems before but thought I would try it again. That was a mistake.

We were in Auburn Hills for one night for my son to attend a swim meet at Oakland University. The room was completely run down. Nothing like the pictures. When we arrived the lobby was full of boxes from a recent delivery and staff were actively unpacking them in the lobby. When we got to our room, it was clear that passing through the halls this is a place where people who are in between housing are staying. Not primarily vacationing or business clients. The cabinetry was broken, there were no kitchen supplies, and the tub had been painted and was now peeling in many places (pics). There was also a thick layer of dust on surfaces not often touched (lamps, etc). Thinking we would make the best of our one night stay, we asked for a bowl and spoon so my son could eat before his competition (we had brought some food). They gave us a trash bag full of kitchen supplies (pic). This was disconcerting. As we considered the fact my son needed good rest this one night, we changed our plans. We ended up a a HIlton property about 10 miles away. It's disappointing that a property so close to OU was in such poor condition. We won't attempt to stay at an Extended Stay property again.

Arrived 9pm and first was told that there are no rooms, then the front desk lady said she will check one room. Then she showed me the room saying it may not be in a good condition because of the smell (I guess pet odors?) I went into the room with her and agreed that it was not acceptable, bad smell. No other rooms available, had to leave and book the other hotel at much higher price. They still charged me for one night stay even after they promised Expedia rep to refund. In process of disupting the charge via the bank. I called them the next day, and Expedia rep called as well. I don't get how a business can be run like this.

Price was perfect for what we needed for a night stay. Hotel staff was great. I believe the desk receptionist last name was Alecia she was amazing and friendly! Definitely would recommend this hotel and will return in the future!

Great !

Staff was great but there was bedbugs

Good based on price. The manger was really nice.

For a getaway without kids it was ok for us we just needed to sleep. As a business owner that cleans and manages hotels in my area I was disappointed to see entryway front deck areas filthy. I was shocked my room was cleaner then the rest of the hotel. The elevator was not moving like it should definitely smelt burned wire and stopped working for a minute while on it. Whomever the owner is definitely needs to hire a cleaning team to come thro and clean carpets walls everything it needs attention.

I won't lie, when we first arrived, i walked into a cluster at the front desk. There were literally 10 people in the lobby trying to hash out not only where their reservation was but the fact that the staff had called off so only a few rooms were cleaned. The desk clerk looked at me and said "chances are, i don't have your reservation but take a seat and I'll be with you." As I'm sitting down she asks for my last name and does confirm that she did have ours which was odd as I had only booked and paid for the room three days earlier while the group made theirs 2 weeks ago. Thankfully we were on the ground floor and right around the corner as I've recently had major surgery that makes it hard to walk far. The room was fairly clean although the trash in the kitchen was not taken out and the fridge still had the previous occupant's pop sitting inside. No exhaust fan in the bathroom means it was extra steamy and sticky. We kicked the AC to 60⁰ but the room didn't really cool down and sometime during the night, someone was either smoking or vaping Marijuana in the hallway because as I opened the door to ask the desk clerk for more pillows, the ganja entered our room (NOT a complaint in this department as when I'm not on the road, I enjoy a little myself but still it's a no smoking hotel). With a few improvements to the facility and staff, this place would be a location I stayed at again.

Room dirty

No room was available when I arrived. Had to stay in the car thru the night. Horrible

Showed up to the hotel after check in time and was told we were downgraded from a king to a queen because they didn't get time to clean. The queen was right next to the entrance and you could hear everything so sleep was not good. Not sure why we had to pay the same price for a downgrade.

I found the accommodations met and exceeded all of my basic needs. I was very comfortable and the staff were all great. For what I paid, it was far beyond my expectations. I would recommend it when someone is looking for clean, comfortable but basic accommodations.

Better Breakfast