Extended Stay America Suites Houston Sugar Land
About this hotel
Located in Sugar Land, this attractive hotel for £53 per night is a fantastic choice for your next trip. Suburban hotel with free breakfast and fitness center Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine. Housekeeping is available on request. Extended Stay America Suites Houston Sugar Land offers 146 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Sugar Land, TX
Reviews
3.0/5.0
Average(988 Reviews)
1.0
Bed bugs, roaches, bite marks all on my kids body!!! 2nd floor is infested with roaches.. Do not stay here!!!
5.0
Kenny at the front desk was a great help!! The staff was very nice and the room had all one would need. Very pleasant stay!
2.0
Not horrible but not great. Tub stopper didnt exist. Bringing your own dirty towels to get clean ones is ridiculous and then they didnt have enough clean. One tiny trash can and no housekeeping unless you stay more than 7 days. I do realize it is extended stay but not everyone lives there.
5.0
It was clean and quiet. I was disappointed there was no hair dryer.
3.0
My husband and I are currently in between residences and we stayed at a few different hotels before landing here and I wish we had just came here from the beginning! Considering it's an extended stay, it's not out of the ordinary that we'd be here for more than a few days and it's the first hotel that treated us as welcome to do so! For the price, it's great. It's a huge hotel so not everyone's in your business, BUT the hotel staff has surprised me by remembering me some easily. It's quiet for the most part and although a bit, um, lived in.. It's very clean. The kitchenettess have granite counters and in the two weeks that I've been here, I've never seen anything other than acceptable cleanliness. There's not really a breakfast but they put out coffee and granola bars and oatmeal in the mornings which is just fine by me. Only kinda bummer thing is you have to pay if you want DECENT wifi. The free wifi can't handle my roku. But.. Good area, good hotel!
1.0
This was the worst room I've ever seen. I checked out as soon as I saw the conditions of the room. It should NOT be offered as an option period. It was a complete eyesore. There were stains on the couch, the chair was in a horrible condition and looked like it was picked up from goodwill. The fridge was rusty and looked like it was picked up from an abandoned property. When I spoke with front desk and demanded another room, they had none. It was literally the last room available, which should never be offered to anyone.
They had two elevators, so finding the rooms and coming down to the reception area was like going through a maze. The front desk lady was understanding and she refunded my money right away.
Great location, but did not live up to expectation. They also offered no breakfast. Come on folks! You can't keep charging high rates and offer nothing in return. I'd skip this hotel if I were you!
1.0
The room had no heat, no shower curtain in the bathroom. The hall smelled like marijuana. The bed was not a queen and every time you moved you could hear the springs.
2.0
Toilet didn’t work, sinks broken and mouse droppings inside the pull out mattress. Would never stay here. The front desk had one employee who was great but only her working and she did her best to accommodate us but the hotel itself if horrible
2.0
The worst experience of my life. Rooms were dirty and smell really bad. We were really tired after a long drive to reach then left early in the morning. Although we had booking for two days
1.0
First of all a train passed every 30 minutes seem like, the hallway carpet smelled horrible only one wash cloth no coffee pot or coffee made in the lobby. All night I felt like something was biting me.
2.0
False advertisement. No food or breakfast to go. Room is disheveled.
1.0
The staff were disorganized. The room had a foul smell. The glaze in the bathtub was coming off. The refrigerator was dirty and had rust on the side and top of it. The main hallway smelled like dog poop a vomit to the point of nausea. Also there was trash spread throughout the second floor.
5.0
Great service
1.0
The place is unclean & looks trashy
1.0
Front desk staff rude, argumentative. Rooms are terrible! Dirty, old, worn down. Mirror is BEHIND TV- completely blocking, unable to use. Holes and dents in the walls, bathroom and basically everywhere. Strong odor of bug or roach spray through whole hotel. Uber driver says its known as a place for " working girls" and to be careful.
3.0
My stay was awesome and amazing. Cool and friendly environment
2.0
Bed only had bottom sheet and blanket
1.0
The loby look ok than you go to the room hallway & the rooms that smell like rotten rats ..!!!! Family with kids & women alone stay away from this shady place the peole there look like they came from jail !"scary !!smelly!! terriable place stay away!!!!
1.0
When we pulled up there was an ambulance and a fire truck and a man's unconscious body was being pulled out. It was late enough in the evening i didnt want to find another place after flying in from Denver. A member of the staff commented on my body asking "If they could have some of my hips." The TV didnt work. The pool was disgusting. There was mold growing on the water and up the sides. Most of the front desk staff didnt even greet us or divert their attention from there phones when we walked by. It was my son's birthday so we were busy with activities which is why i just stayed. We were hardly there. I watched movies on my phone and went to sleep. I would not stay again or recommend it to anyone. I cleaned my room because it gave me the vibe that they would charge me if i didnt. Zero out of whatever amount of stars.
5.0
Thas good
1.0
Is the dirtiest place on the planet Earth disgusting Rooms, dirty sheets, dirty towels, dirty bathroom, dirty hair all over the place. Marijuana smell in the whole hotel, People walking strung out. Save yourself and your money. This place is a hazard should be shutdown.
1.0
sink and bathtub cracked. no shower curtain
3.0
Small queen size bed, not comfortable, just one chair in the room , no slippers .
1.0
There were so many roaches in this place. They never had towels ready when we needed them. No dishes for us to use. Understaffed. The entire place needed to be updated. Broken dirty pull out couches. Do not waste your money and stay here. Definitely the worst place I’ve ever stayed.
1.0
The staff was great. Property has roaches and smells awful. In need of full renovation.
2.0
No available towels at one point. My family and I had 4 rooms and 3 had either live or dead roaches. One of our rooms had a constant water leak from the a/c. Several areas had a bad smell. My room key stopped working on several outside doors. One day the breakfast was put away 20 mins early leaving one of our family members not able to get any.
2.0
First of the all, the elevator was out, luckily I was only on the 2nd floor so it wasn’t too much of an inconvenience. Check in and check was good, friendly staff.. But, I will point out, I was in Room 215 and I saw a few cockroaches. Luckily I didn’t have any food with me or else I’m sure more would of popped up. So, in the future that can’t happen. Hoping the manager sees this so there can be some corrective action!
2.0
Upon arriving at the property we checked in and went to our room, as we got into our room our door handle fell off. The side door exits and entries wouldn’t read our keycards a majority of the time, and they charged my partners card a extra $72 while we were still in the hotel. When inquired about it they shifted blame else where when it was their business that pulled the funds. Upon sending an email complaint about that issue there was no response. I would not recommend this hotel to anyone.
3.0
don't care
4.0
The toilet are broken no water I want my money back
3.0
No breakfast, no coffee maker, will never stay there
1.0
Toilet no water
I was so disappointed
I want my money back
4.0
Staff was very friendly
Great check in experience
2.0
The staff was great and hotel was clean but the breakfast was a joke. 6 small packaged muffins, 4 granola bars, and packaged oatmeal and coffee only isn’t breakfast. Also the other guest staying there ummm we’re quite questionable and you could smell someone smoking all in the hotel. The pool was also closed even though it is during the season.
2.0
This was a quick trip and didn’t spend much time in the room. Great location and met our needs. It was nice to have a full sized fridge and separate sitting area. All of the staff were friendly and helpful. We went to Space Cowboys game and Ubered for $10 each way!
2.0
Property was dated
2.0
The hotel did not have accommodations like internet said. Went to another ext stay hotel. Could not help me dur to no internet service at front desk. Rooms not that nice.
5.0
The staff at this location is awesome, I always feel welcomed.
3.0
The staff are great and friendly. I didn’t have money to buy water and the lady that checked me in gave me her own water. There’s a women that does the over nights pleasantly thick was great and very kind and happy to be around.
5.0
Staff was amazing, definitely will stay again.
FAQs
How much does this hotel cost compared to others in Sugar Land?
The average price for a rental in Sugar Land is £79 per night. This rental is £26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Houston Sugar Land. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Extended Stay America Suites Houston Sugar Land. Enjoy the water!
Is Extended Stay America Suites Houston Sugar Land pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Houston Sugar Land?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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