Staybridge Suites Charlotte Ballantyne, an IHG Hotel
About this hotel
Comfortable Charlotte hotel in Ballantyne with free breakfast Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Limited housekeeping is available. Staybridge Suites Charlotte Ballantyne, an IHG Hotel offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot Tub / Spa
TV
Map of Ballantyne, NC
Hotel in Ballantyne, NC
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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££££
Reviews
4.3/5.0
Excellent(773 Reviews)
5.0
Was great. We enjoyed the indoor pool and spa and the breakfast each day. Also liked the fact the room had refrigerator, microwave, dishes and microwave!!!
4.0
Clean and comfortable, will choose to stay again and hen we come back!
5.0
Wonderful Staff excellent stay
5.0
Everyone is so nice and accommodating. Price is right.
4.0
Very comfortable and spacious! The breakfast was also great!
5.0
Beautiful hotel with a lot of commodities.
8.0
Great !
5.0
Nice comfort
1.0
I am very disappointed about my stay at this hotel this is my second stay and I won’t be returning the bed was not clean which was brought to the attention of the front desk. Housekeeping showed up but she just stood at the door with clean sheets my mother had to tell her to come in to change the bed. Once she started she then asked if we needed the top sheet changed as well. I was quite annoyed of course we would want it change the entire bed was covered with hair. In addition there was no toilet paper and the body wash conditioner or shampoo had not been refilled which we didn’t realized until late that night. I am very disappointed with my stay here and will not be returning
3.0
Star services
3.0
I am very picky when it comes to staying at a hotel. This met all my expectations. The room was very clean , the complimentary breakfast was great and the staff was friendly.
10.0
Firepit is nice would be great if they had more to enjoy so you don’t have to share with strangers
Would be nice to have adult only swim time or hot tub for adults only- way too many kids for me in pool and hot tub is small so you can’t enjoy space as adult with kids like that.
Also rooms could use a deep clean for showers and better water pressure we were on third floor
Breakfast was really good and size of rooms
Were good — safe area and pretty courtyard
10.0
Delightful!
6.0
The room was nice and bed was comfortable. Parking was a bit of a problem. I found a small bug in my room - I looked it up it was a carpet beetle, I didnt see amy others. Pool and spa was nice. Breakfast was adequate. There was no place to put used dishes, I assume you just leave them on the tables?
10.0
We had an issue with the heat in our room. The customer service staff was very responsive to our issue and sent out a rep to fix it. When they realized they could not fix it, they rectified the situation with a new room at no cost to us. They went out of their way to make sure our family was comfortable. We can’t recommend this location enough!
8.0
The staff was great and very friendly. The cleanliness should be improved, our shower didnt drain and we discovered it was because the drains hadnt been touched in what looked like ages.
10.0
Super convenient to expressways to get to Charlotte and SC destinations. Room with kitchenette was great- well supplied. Big frig. Saved us a lot of wasted time eating out. Bed was comfy and clean. Housekeeping was completed timely when requested. Loved the Happy Hours M-W. Good wine and fun appetizers. Lady helping there and at fort desk we’re so nice and helpful. Breakfasts were very good for a buffet and always hot. Gas station right on a nearby corner so we could fill up before returning rental car. Nice little store for extras in the gas station. I have to say this stay was superior to our stay the month prior at the Marriott across the street.
1.0
They front desk staff were extremely nice. Hotel though was extremely horribly. Bathroom flooded in shower, had to move my family and I to another room. All of our stuff with a 5 year old. Shower, toilet and walls were dirty and filthy. Curtain was dirty. We're paid almost 400.00 fort this hotel and could not use the amenities.
10.0
Felt like home.
Staff was friendly.
10.0
Staybridge - offers a bridge to top class service and ambiance, worthy of royalty appeal. After a long and tired day, settling in the room offered a cozy and family like-setting. Thank you Staybridge. Bybthevway, breakfast option was really satisfying.
1.0
The elevator was down, the hot tub was dirty, 80% of the outlets in the room weren’t functioning properly. And fire place outdoors was also not working
2.0
The service was great, very friendly staff. The sofa bed in our room was never changed. When we came into the room and opened it up for our child, the sheets from the last guest who had slept on it, were on there still from the last guest who slept on it. They were good about giving us the new sheets, but kind of grossed us out.
2.0
We chose this hotel because it was affordable and has an indoor pool and hot tub. You do get what you pay for. Overall it was nice, but definitely outdated. It was generally clean, but old, so lots of stains in carpet, rusty spots around pool and water stains. We were told when we arrived that the only elevator wasn’t working and they only had third floor rooms- they did offer us free cancelation but we stayed and got our steps on. They only had one person working so if we ever needed anything, like linens for our pull out bed, we had to go get them ourselves. Great location. Just know that if you’re saving money, you’re putting more energy into your stay.
4.0
The room was great! My stay was nice. Clean & quiet hotel. However, my room barely had hot water and the hot tub was a cold tub. I booked this hotel because it had a hot tub and because of that reason I will not book again. Otherwise it is a nice option for the Charlotte area.
10.0
I really enjoyed my stay. The breakfast was great! Everything was fresh! The room was clean and quiet.
10.0
Loved the space in our room and had enough accommodations for 5 of us in our room with 2 beds, a pull out sofa bed, and the chaise lounge seat. They had a variety of options for the continental breakfast and it was a nice dining area we could spend time together. The pool was warm the first day and we got to use the hot tub the second day we were there. Our kitchen area was nice, well-supplied, had some cups and utensils. We had a great stay and the staff were very helpful and friendly.
8.0
Besides needing to get 2 remotes that weren’t in the suite, one shower drain being clogged, and there not being extra pillows for the pullout sofa it was an excellent stay for the family. We notified the front desk of the clogged drain and unclogged it ourselves in order to shower without it overflowing. The kids were fine using pillows that we weren’t using in the rooms. Front desk agent was friendly and understanding during our late arrival and room issues. Everyone loved the breakfast buffet. We would definitely stay again. The kids want to go back and stay longer than a night to enjoy the indoor pool.
10.0
Entire stay was great! Absolutely wonderful staff. Bathtub facet was so loose that water was undoubtedly getting into the wall
6.0
When we got to our room the trash had not been emptied in the kitchenette and there were dirty dishes in the sink. While we booked a room for 7 there were only 4 towels and there were no sheets or pillows for the pullout. Other than this the room was okay. Breakfast was standard meh food-biscuits and gravy eggs for the hot item, bagels, bread, cereal and waffles.
6.0
Lay out was perfect for our family and shopping/dining is within walking distance. Staff was kind, breakfast was great. Only complaint other than some parts of the room being run down- the beds were hard as rocks! We switched hotels after one night because our backs and hips couldn’t take it.
10.0
Great and convenient
10.0
Wonderful, caring staff that makes you feel welcomed. Love the temporary stay we had here, almost wanted to stay longer instead of moving in our new home.😅
10.0
Very comfortable bed, great indoor pool
5.0
Great location! Close to restaurants and shops and major roads.
3.0
Our room was very noise at night sounded like a helicopter taking off every 20 minutes. Bathroom vent was so dirty . Small print: housekeeping only available upon request
Excellent staff
5.0
Great location!
The wait time because of the line for breakfast.
5.0
Loved this location. Great room! Clean and updated. Loved the pool and hot tub also
4.0
Would have given it 5 stars but it seems they have people hanging out in their side parking lot at all hours of the night....we left for the airport early and didn't feel all that safe with some of the stuff we were seeing...hotel was nice...area was nice....but a bad element hanging around after midnight made us feel uncomfortable.
5.0
Staff was very friendly. Evening social was nice. The food was good, and the drinks were nice. Check-in was efficient and the staff is charming.
Someone needs to walk through the floors and make sure linens and paper, etc. is picked up. We noticed several things littering the halls.
Our safety lock does not work on our door.
There is a tile missing in the bathroom.
The bottom channel of the sliding glass door to the shower is dirty. It takes extra cleaning/scrubbing to keep this area clean.
There was not adequate silverware, or glasses in the kitchen area.
When building these hotels, you need to have a nite light in the toilet area...or an outlet so guests can plug in their own. Nobody likes to have to turn on the overhead light in the middle of the night when going to the bathroom.
All that being said, we enjoy staying in these suites. Having an additional room makes the stay a lot more comfortable.
5.0
The property and the room were gorgeous, spacious, breakfast was amazing, will stay again!
FAQs
How much does this hotel cost compared to others in Ballantyne?
The average price for a rental in Ballantyne is £105 per night. This rental is £6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Charlotte Ballantyne, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Charlotte Ballantyne, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Charlotte Ballantyne, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites Charlotte Ballantyne, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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