Great customer service. Clean. Breakfast is always very good. We stay there every time we go to Lloydminster.

Good breakfast

Wouldn’t let me change dates/get a refund for a mistake that I booked 3 weeks in advance.

Excellent for families with kids. I love it

We arrived early for our check in and the staff was wonderful and were able to accommodate us. The room was Very clean and so was the pool area.

Place was easy to find. Staff friendly and easy check in.

Very nice pkace to stay a night or 2 , beds were good and yhe pool/ hot tub were great

The room was excellent although a bit dated. USB outlets are the norm and needed. The breakfast was outstanding although the coffee (water) tasted pretty rank.

Excellent hotel, breakfast was amazing, nice pool, large k, clean rooms.

Day staff was really nice. Hot tub maintenance lasted a full day which was dissapointing. Love the breakfast but the waffle batter seemed to grainy and powdery. Otherwise good stay. Room comfy. No slippers even though we booked a king suite.

The property is in immaculate shape and offers a great complimentary breakfast, pool, and workout room. The rooms are large and clean.

Great breakfast

It was a nice stay no complaints

We really enjoyed how quiet this hotel was as well as how easily accessible the shopping around the area was.

Clean, great pool, friendly staff, excellent breakfast.

John was very helpful with trying to hook up an hdmi cable to the tv. We werent quite able to do it, but he was pleasant and did everything possible to help.

Really great pool and waterslide. Rooms are really nice and fairly soundproof. Staff was really great and the breakfast had a lot of variety. Quite a few restaurants and shopping really close. All around great hotel

I thought the staff was great, especially the front desk.

My stay was exceptional and great staff at the front desk and other friendly staff the food in the kitchen was superb!

Very nice clean rooms

the property was well maintained and in a good area for food services

The hotel was very comfortable and conveniently located for restaurants and main highway.

My husband was checking-in yesterday. Absolutely TERRIBLE customer service. They were trying to make him pay for the room even though we had proof that it was paid through Expedia. They then wouldn’t accept his business credit card through his employer. My husband stays at hotels 1-2 times a week and this has NEVER been a problem. They kept his boss on hold for over 30 minutes. They had no manager on duty and when asked for the manager to call the boss, they said that can’t happen… not sure why considering this is a managers job. Finally, they made the boss sign a “third party waiver” via email that they had to “draft up” - so clearly wasn’t a thing or legitimate for legal purposes. When another receipt was showed that it was PAID through Expedia then they said “oh we mean for incidentals”. My husbands check-in took over an hour. If this would have been explained and proper communication was made by front desk staff, this never would have been an issue in the first place. Proper training and customer service skills CLEARLY needs some upgrading. A manager should also always be on duty. Very disappointed in the check in process and customer service and will never be staying here again in the future.

Great Place to Stay

It was hard to sleep being both at the far end of the hotel near trucks, cars and motorcycle noises (both late and early) and at an exit door!

Wonderful place!

Very nice stay! We would stay again at this location in the future.

It was very handy to walk over and attend a volleyball tourney. Nice and clean and great breakfast.

Bad front desk staff. Bad breakfast staff.

It was ok

Our stay was awesome! We will definitely be back. We had a get away weekend, just my husband and I and it was clean, quiet and comfortable. The staff was awesome

We always enjoy the efficiency and cleanliness of this Best Western as we do the beautiful breakfast.