Had a 3 bedroom apartment was spacious although it was a very hot weekend there was no air conditioning in the upstairs bedrooms fans were not quite enough to keep cool we traveled with two cars and they were very accomodating to let us park both in the secure basement parking area as it was not very busy .appartment was clean and tidy although a little outdated

The unit was out dated. Lots of things broken or didn’t work. Untidy and didn’t feel clean. Dishes in cupboards were dirty, minimal Cooking utensils provided. Dishwasher broken. Found old bandaids under the bed.

Outside area and pool were nice unit was dirty and not good

The worst accommodation Ive ever stayed in. Broken coffee table broken light broken fan, broken wardrobe door, broken balcony door, broken dishwasher. No cover on ironing board, no curtins in bathroom and neighbour could see in, no globes in bedside lamp, stained cushions on beds. Reception was rarely open and manager rarely answered phone and no voicemail option. Manager blamed cleaner for state of the room but it was the cleaner who found another ironing board which was stained but she did her best. Theres no lift and trying to get bags up several flights of stairs was difficult. The key wouldn't work to get into the property, do had to get another one, the manager was rude and took no accountability for issues with the room. On a positive note, the pool area was very clean as was the bbq area but i don't know if the bbq worked. When i was leaving another guest was telling me their ceiling was leaking. This is budget accommodation but that shouldn't mean all the issues I listed. I only continued my stay because it was paid for and i didn't want the hassle of trying to get a refund. This property needs to be fixed and they need new management.

Good location. Handy to many attractions.

Important to take note of the lack of stairs, particularly if you have mobility issues or travel with lots of luggage. Some apartments are due for renovation, others look really good!

The manager was friendly and helpful. The unit was adequate but priced fairly.

Lovely gardens and pool area Management could have been more promp fixing afew things that needed doing in our unit.Overall good location and suited our purpose price wise

It was in a great location but the room was a bit dated.

The location was great,room was clean.

Positives - Good Location, Well laid out, decent amount of space, nice balcony, full facilities (mainly), reasonably clean, decent bed. Looking a bit tired but that didn't bother me. It says WiFi on description but does NOT explain you have to pay quite a lot for this separately. The WiFi quality was quite poor. It says cable - I believe it was only free to air programs.

Great quiet location close to the heart of surfers paradise but outside the party area, 100mtrs from beach, plenty of shopping, but secure older 3 story holiday apartments with everything, 2pools spa sauna gym bbq area.

The property is situated just minutes from the beach, perfect golden sands, excellent swim, surf etc. Minutes away from shops and restaurants perfect for the whole family. Apartment was very clean and fresh. Everything I expected. Laundry, cooking facilities, gym and indoor swimming pool. Gated key entry for security. Would recommend to friends and family

A tranquil oasis in the city very close to the beach and easy walk into the shopping centre. Lovely accommodation.

the apartment was lovely, really modern, clean and had everything you could possibly need in the room. The location was excellent, short stroll to cavill ave, restaurants and shopping.

We arrived at 2pm and were forced to wait outside the venue for 40 minutes until the lady decided she would turn up to work and sit at reception. She them seemed more interested in the people handing out free flavoured milk near the venue than actually getting us into our room. After paying for 4 people we were given one key and instructed by her to just leave our door unlocked as you could access it from the bottom level - real smart. Rooms were old and certainly nothing special but that was fine. After checking out we were charged for something we still have no idea what it was. Have tried contacting venue 2-3 times for no response... I guess the moron at the front desk is still trying to find her free flavoured milk rather than respond...then again with her method of just leaving your doors unlock theft seems to be right up her alley. Avoid staying here at all costs. Disgraceful service from check-in to check-out

Easy accommodation and value for money. Friendly staff and the pools were great.

Spacious close to the beach. Great old school facilities that we loved!

Staff were rude, lack of signage telling u where to go, people have keys to your room and let themselves in with out notice or knowledge, not clean, mould in reverse cycle unit which didn’t work anyway, lever all I would not recommend

Staff were rude, lack of signage telling u where to go, people have keys to your room and let themselves in with out notice or knowledge, not clean, mould in reverse cycle unit which didn’t work anyway, lever all I would not recommend

Close to everything and good value

Spent a lovely week at the Copacabana Holiday Apartment. Great location as the beach was just a 5 min walk away. Nearest IGA and tram stop are 10 - 15 mins walk as is the centre of Surfers Paradise. Apartment had everything I needed, furnishings were a little dated but by no means spoilt my stay. Rooms clean and functional. Security is great and parking a bonus.

This was one of the best places weve stayed at. Our little apartment was absolutely beautiful, traditional and authentic. Clean and tidy with everything we needed. It felt like the true blue Surfers Paradise accommodation. We will definitely be coming back.

We received no instructions for how to check in! Another guest helped us because there was no one at reception for the weekend. If not for the other guest we would have had to go home. Terrible service.

Normally, I would shrug it off, but I do feel the need 2 say something as there wasn’t just 1 or 2 things So I wasn’t happy with the stay 4 these reasons. 1)Ants. There was a near constant troop of ant movement through the unit. 2)Parking. Was a pain. Plus, at 1 point someone had taken “MY” park, forcing me 2 figure out what 2 do. 3)Office Hours. Now I know u have ur set hours, but they were really inconvenient. Which made it hard 2 sort out various issues. 4)Linen Service. Nowhere was it mentioned when I booked that there weren’t fresh towels supplied. HOWEVER, I will say I was happy with the gentleman there who did, upon request, provide fresh towels. 5)DVD player. Knowing Good Friday was going 2 fall and nothing would be open, I actually chose ur establishment over a number of others as it said in the description that u provide a DVD player. Only 2 discover and be told “whoops” no we don’t. 6)Swimming Pool/Spa. Not something I would normally complain about, but Good Friday. Nothing open. No DVD player. Average weather. And the indoor pool and spa… Under maintenance. Poor timing. 7)Clothes Dryer didn’t work. Seeing as we didn’t have fresh towels, we decided 2 wash the existing ones. Only 2 find.. the dryer didn’t work.. 8)Beds. The 1 request I made. THE ONE REQUEST, was when booking I had the option of a Queen Bed or 2 Singles. So, being as I was there with my partner, I requested and booked a QUEEN BED. Only 2 find, that I instead, have been given 2 SINGLE BEDS

Normally, I would shrug it off, but I do feel the need 2 say something as there wasn’t just 1 or 2 thingsSo I wasn’t happy with the stay 4 these reasons.1)Ants. There was a near constant troop of ant movement through the unit.2)Parking. Was a pain. Plus, at 1 point someone had taken “MY” park, forcing me 2 figure out what 2 do.3)Office Hours. Now I know u have ur set hours, but they were really inconvenient. Which made it hard 2 sort out various issues.4)Linen Service. Nowhere was it mentioned when I booked that there weren’t fresh towels supplied. HOWEVER, I will say I was happy with the gentleman there who did, upon request, provide fresh towels.5)DVD player. Knowing Good Friday was going 2 fall and nothing would be open, I actually chose ur establishment over a number of others as it said in the description that u provide a DVD player. Only 2 discover and be told “whoops” no we don’t.6)Swimming Pool/Spa. Not something I would normally complain about, but Good Friday. Nothing open. No DVD player. Average weather. And the indoor pool and spa… Under maintenance. Poor timing.7)Clothes Dryer didn’t work. Seeing as we didn’t have fresh towels, we decided 2 wash the existing ones. Only 2 find.. the dryer didn’t work..8)Beds. The 1 request I made. THE ONE REQUEST, was when booking I had the option of a Queen Bed or 2 Singles. So, being as I was there with my partner, I requested and booked a QUEEN BED. Only 2 find, that I instead, have been given 2 SINGLE BEDS

All good very convenient BUT why do these places alll have horrible beds?

It was great place to stay. Our room was a little old and probably in need of a make over. The pool and games room was great for the kids. The BBQ area was great but the BBQs didn't work

It was great place to stay. Our room was a little old and probably in need of a make over. The pool and games room was great for the kids. The BBQ area was great but the BBQs didnt work

Yes really enjoyed it u fortunately I have trouble with knees so and stairs were a killer as we were on the third floor long way down to the car park to many stairs for us. Excellent for family's great facilities with indoor and outdoor pools. We did enjoy our stay

Had an awesome time here. The hotel was so close to everything: the beach; the tram and busses; the shops etc. Staff were friendly and helpful when we had questions about the room and stuff. We had one incident where the cleaning staff missed our room for the linen service however it was sorted by the next morning.

First off, great location - only a few minutes walk from Cavill Ave and only four sections back from the beach, with Surf Lifesavers very close so didn't need to walk far for a swim in the surf. Our children loved the indoor pool which was a good size, and we could sit in the spa and supervise them playing in the pool. My husband enjoyed the sauna. The outdoor pool looked lovely, though it was too cold for swimming in it while we were there. We only saw the lady at reception on arrival and departure as we had pre booked activities organised, but she was very friendly and helpful on those two occasions. The secure parking was great for our hired car, and the gardens at the apartment block were beautiful. The apartment itself had a huge lounge and a kitchen that was fully equipped with cooking utensils. We had a two bedroom apartment which had a bathroom and an ensuite which was great for a family of four. The balcony was lovely to sit and enjoy the gardens, big enough for a family of four to sit and enjoy a pre dinner drink (all the balconies looked to be the same size; enough for four outdoor chairs and a table). Our apartment looked as though it was probably decorated in the eighties and hadn't been renovated since then and it had several large stains on the carpet, but it was clean and tidy and perfectly suited to our budget and needs. We would definitely stay here again.