DoubleTree by Hilton Sulphur Lake Charles
About this hotel
Upscale hotel with fitness center and seasonal outdoor pool Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. DoubleTree by Hilton Sulphur Lake Charles offers 97 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Map of Sulphur, LA
Hotel in Sulphur, LA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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££££
Reviews
4.1/5.0
Excellent(344 Reviews)
3.0
The hotel itself is very nice and one of the few which has a restaurant in that area. But the location next to I10 make it very noisy and it was impossible to have a good sleep.
5.0
Nice hotel, amazing staff. Very good experience.
5.0
The stay was great the service from John from overnight until the morning checking out. Thank you John for your amazing service.
10.0
Overall a good stay.
10.0
Clean and great service at an affordable rate.
3.0
Was a nice place with cool bar.
5.0
Very clean and hosts were great. Really good breakfast also.
2.0
The air conditioning was loud keep us from getting good night sleep.
5.0
We will stay again
1.0
Location
1.0
Went there for a get away with my family overall nice place but our vehicle got stolen out the parking lot the first night we was there. The thieves sat there on camera in front of the lobby for 2 hours until they stole our vehicle and no one noticed anything.
5.0
I like that the Property was vey clean
5.0
New and super clean
5.0
Beautiful place. Very clean and friendly staff. The although I'm sure the staff is clean I meant the facilities were clean and the staff was friendly
2.0
They do not have enough staff to run the Kitchen and dinning Hall. Some of the stuff that is on line for food is not on the paper Menu.
3.0
We booked a 2 night stay. Upon arrival everything was great. Check in was great. The second day we left around noon and did not return until 11:15 pm. We entered our room to find that it was not cleaned that day. Dirty dishes still in room, no towels, trash overflowing, etc. I called the front desk to report this and at least get some towels. We were tired from a very long day. The young lady who brought us towels confirmed it was daily cleaning and just said she would let her manager know. No one from management ever addressed the issue. I was just disappointed. I did not expect this at the Double Tree.
3.0
Great staff and check in clerk
5.0
The young lady that check me in (Paige) was very nice. The warm cookies were great along with the complimentary water. There was an issue with the blackout shade & it was promptly resolved. I was moved quickly to another room & the front desk clerk Paige brought the room key almost immediately it seemed like with the exception of waiting on elevator to get to me. She gets an “A” for customer service & doing so with a smile !
2.0
The bed was uncomfortable. I was way too firm. I would have been just as comfortable sleeping on the floor. My 15 year old son said the same. The room was decent. I could have been cleaned a little better. The hotel location was right near a busy highway which the sound traveled into the 436 room.
5.0
Darcy was very nice and attentive.
3.0
I really wanted to give this hotel a higher rating. We visited the Lake Charles area twice in the last year to look at birds. We had a bad hotel experience in Lake Charles last year and wanted to give Sulphur a try. Sulphur is much less congested than Lake Charles and this hotel has many restaurants nearby. The hotel is right next to the highway and traffic sounds are constant. I don't mind that because I always bring silicone ear plugs (for sleeping) when I travel. However, the bathroom had a sewage smell part of the time. We were on the 4th floor -409-and liked the room a lot. ,y wife's an architect and thinks the roof pump pulling the air from the bathroom (in a central shaft) wasn't working. Yes, we could've asked to move to a different room but arrived at the hotel late both nights. The sewage smell problem is either a maintenance or design problem. It's a shame because the hotel seems new. We'll stay in Sulphur again but will try a different hotel.
3.0
The sweet lady who checked us in was very nice & funny.
5.0
Close to the venue we were attending
5.0
The hotel is absolutely beautiful!! We are really enjoying our stay here.
3.0
Met all my expectations.
Will definitely stay there again.
1.0
Nice hotel, nice staff however room wasn’t cleaned. I did clean the tub because i was tired then when getting bed the bedding was full of dried up blood. Call the front desk and was immediately given another room
3.0
The facility looks new and clean. However, on the 2nd night of our stay on Christmas Eve, there’s no water. We could understand that it’s no fault of theirs that the City turned off the water but what we didn’t like was there was no prior warning and it caught us off guard.
3.0
This property was definitely remolded. I can’t tell what it was prior, but this shouldn’t be associated with a “Hilton”. I have a family member that works for Hilton and this property does not feel, nor look like a Hilton property.
The shampoo and conditioner in the room was cheap and awful.
Why are you having to pay for a breakfast there when you are spending money to stay there in the first place.
Make sure you get a print out of your bill before you leave. Do you see all the taxes they had on. This in price gouging. Do not stay at this property
5.0
Rooms were really clean and nice a great shower and bed!
3.0
Safe area. Clean rooms. Lots of outside lighting in the evening.
3.0
Liked the dinning and bar area. Nice clean new building. AC was loud had to use ear plugs. Staff was nice.
3.0
Excellent Customer service. Very comfortable bed. The room was bigger than expected.
3.0
Easy check in. The most comfortable bed we've slept in so far this trip.
4.0
Friendly staff, would visit again!
5.0
Clean and friendly staff
5.0
Friendliest staff; clean and nice facility; easy to find location
3.0
Heard the interstate all night. A/c was broken in lobby, and nightly cookies weren't offered because the oven was broken. Seems to be falling apart. Area around hotel needed maintenance. Disappointed
2.0
It was okay.
3.0
The Staff is amazing. The manager went over and beyond to help when we had trouble with my car. She even took me to the baseball field where my son was playing. The man who does maintenance is so sweet and works so hard. I highly recommend this hotel
3.0
breakfast not included, no bags in trash cans overall wasn't bad
FAQs
How much does this hotel cost compared to others in Sulphur?
The average price for a rental in Sulphur is £83 per night. This rental is £23 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Sulphur Lake Charles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Sulphur Lake Charles. Enjoy the water!
Is DoubleTree by Hilton Sulphur Lake Charles pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Sulphur Lake Charles?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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