Zara Tower Hotel
About this hotel
Nestled in Surry Hills, this lovely hotel for £156 per night is a fantastic choice for your next break. Luxury hotel, walk to Capitol Theatre This smoke-free hotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Zara Tower Hotel offers 66 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. Children under 18 years old are not allowed in the fitness facility without adult supervision.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Gym / Fitness Center
Map of Surry Hills
Reviews
4.6/5.0
Outstanding(1,006 Reviews)
5.0
Wonderfully friendly and helpful staff. A beautiful hotel suite with Nespresso coffee, fast internet and great views. I really appreciate the late checkout and the helpful advice with local attractions.
4.0
After my stay I received an email that the cleaning staff found the sink stained, the cleaning staff had not been in for 4 days, why wait til I had left to address this. I only cleaned my face, teeth and rinsed fruit in the sink, how could I have stained the sink. Zara Tower Hotel has a $500.00 deposit. Something fishy from this hotel.
10.0
very comfortable and nice
10.0
Perfect room/suite for a weekend in the city
3.0
This was a fantastic stay! As a family of 5, we had plenty of room with two bedrooms and two baths. The living area was large and comfortable for all of us. The kitchen was well stocked - I especially appreciated the Nespresso coffee machine with included pods! The location is great with only a 10 minute walk to the Central train station and 15 minutes to Darling Harbour. The staff is very helpful and accommodating. If I'm ever in Sydney again, this will be my first go-to hotel.
10.0
Zara Tower Hotel was very nice! The staff was always helpful and friendly. The reason for the 4 star rating for cleanliness and condition was because the floors were a little dusty in areas and the drain in the bathroom shower and sink were slow draining. But other than that, everything was great! Zara Hotel was a really nice place to stay and the staff was excellent!
8.0
We loved staying here, close to everything we wanted to see and do. Staff were friendly and loved the little details in the room, t2 tea and Nespresso pods ect. Bed was comfortable and shower pressure was great, thank you Zara for a great stay. We will stay again!
10.0
Very good
10.0
Fantastic rooms - apartment size. Ver stylish
10.0
The location is convenient and service is excellent. The staff is very helpful too.
Only a minor suggestion is to arrange a bigger trash bin in the toilet so that it is much easily to throw the rubbish into the bin and no need to strp on the stepper. I have hit my head by the corner of the mirror while throwing the rubbish bin with one of my foot controling the stepper.
5.0
We stayed in the Sky Room for the last two nights of our two week stay in Australia and it was by far our favourite accommodation. The room was exactly as pictured— modern, cozy, and clean. Staff were kind and attentive. Would highly recommend staying here :)
5.0
Had a lovely 2-night stay, the staff were very friendly and the location was very convenient.
4.0
Good location. Good friendly staff.
1.0
Booked a month long stay based on property description which stated laundry facilities. On arrival I was told there was no in room laundry and they thought they should flag that to me given the length of my stay. Unfortunately they told me after the 48 hour cancellation policy had passed.
Apparently laundry is only available in certain rooms and for others it was taken offsite for a surcharge and returned at a later date. There is no mention of this anywhere. I had specific reasons for needing in room laundry and given length of stay this was unacceptable so I had to move hotels after the first night (I arrived too late in the evening to sort it for that night).
I was charged for the full month as it was in the T&Cs that you are liable for the entire stay if you don’t give 48 hours notice for cancelling, despite the description being inaccurate, me not knowing that until I arrived, the staff agreeing it was misleading and also despite the fact they had plenty of time to get the room booked out to someone else over that period.
There was also a very odd swing in the room, randomly hanging from the ceiling next to the bed that resembled a sex swing which I thought was pretty inappropriate but I guess may appeal to some!
The property are refusing to reimburse for the nights I did not stay (I said I would pay the 2 extra nights to cover cancellation policy) so I’m now having to commence legal action to get the money back.
I would suggest booking anywhere else.
2.0
Great hotel in a perfect location. Close to everything but not stuck in the busy CBD.
3.0
Our first stay at Zara Towers. We simply loved it. Serviceminded staff, luxurious apartment & well equipped kitchen!
5.0
Good place, windows a little thin and can hear traffic and city noise.
5.0
My daughters and I had the pleasure of staying here for the weekend. 3-5 November. It’s walking distance to The Capital Theatre and many restaurants. It’s a short walk to tram line and train station.
Staff were lovely and helpful. The 2 bedroom apartment was amazing. Large and roomy.
Only thing and no biggie no TV in bedrooms.
Definitely stay again.
Thank you Zara Tower Reception Team and all staff for a memorable stay 🌻
5.0
Good location and everything was at a walking distance.
4.0
Very good apartment in a good location.
5.0
We had a very enjoyable 2 night stay for the 4 of us. We couldn't get the coffee machine to work but because of the amazing coffee shop on the corner decided not to ask the front desk about it.
Bedding is incredible. Location is great. View is mostly horrible but expected for the price. Staff were helpful.
Would stay again.
5.0
Loved staying at Zara Towers, highly recommend. Comfortable beds and the apartments contained everything needed.
5.0
Pillow options was a major plus here that I haven't experienced often at other properties. Thank you Zara hotel staff for the great service and amazing city views from the balcony!
3.0
The one-bedroom apartment was bigger than our apartment back home! Huge kitchen and living spaces. Incredibly comfortable and soft king sized bed. Loved every night we had here. Definitely the best hotel from our big trip to NZ and Aus
3.0
Staff is excellent. Pillow options fantastic. Beds very comfortable. Staff very, very helpful. Kitchen in two bedroom apartment well stocked for cooking. Comfortable common area and great clothing washer and dryer.
5.0
Great property.
2.0
Staff not too helpful
Asked for a late check out at check in - they didn’t help ask to ask reception late that night
I said I will come in very late and they said back “ you will come back aren’t you” - I didn’t need this kind of an answer
Asked to leave a message for them to do so they said no and news asked to ask them in the morning
I called in the morning - they didn’t help and asked to to call back later called later and they only allowed 30mins extension for a later check out.
Overall staff were not engaging to help with a simple request
I felt they didn’t want to help and kept pushing back
All they could’ve said is yes or no
5.0
Good location. The room was not spacious but had everything we needed/wanted. The desk staff were very helpful.
5.0
A great place to stay in a very ideal location. Hospitality was obvious and constant. My wife and I look forward to returning to Zara Tower next time we are in Sydney.
5.0
pros : excellent customer services from reception desk on G floor, quiet atmosphere for sleeping well, clean and neat equipment, closest location of convenient store, well-assisted parking service
cons : can’t remember anything inconvenient
5.0
Sorry for the late review. Was able to stay here while traveling to Sydney with the family. The room was very nice and clean. Loved how it was sound proof for I have little ones running around inside and usually gets complain from guests downstairs at other places but here I didn’t. Staff was very friendly. Close to shops, restaurants and the train. Had washer and dryer in the room.
Was planning to get a rental car but glad we didn’t because everything was in walking distance and u could take the train to all the other area that you wanted to see and from/to the airport.
I would highly recommend this place if you are visiting Sydney!!!
Only recommendation I have for the hotel is the tv should be mounted on the wall for at time I was nervous that my little kids might knock over the tv on the stands and had to keep a eye on them the whole time in that room.
5.0
Great hotel in a good location. Appartment was well appointed and idea for our needs. Staff were so friendly and helpful. Will stay again
5.0
Hotel was very clean and staff were very friendly and hospitable.
5.0
The apartment was immaculate and very cozy. Staff were pleasant and bent over backward to assist.
This is our first visit to Australia and this was our first hotel so we were delighted to have such a nice stay to start off.
3.0
Fabulous two night stay at the Zara Tower. Staff were very friendly and so happy to help, they made us feel right at home.
The Soho suite was lovely, very roomy and clean with trendy room design and decor plus an essential Nespresso machine for morning coffee. So much room and the comfiest king bed. It just felt like we were in a NY apartment.
Close (and walking distance) to some beautiful restaurants, Chin Chin around the corner and the amazing Yulli’s a 10 minute walk.
Will definitely stay again when in Sydney.
5.0
Good place to stay.
4.0
We liked 2BR apartment style room for my husband and I with our college age boys.
5.0
Excellent property!!
3.0
The Zara Tower Hotel was fantastic! It is probably one of my favorite places I have ever stayed. The staff is extremely friendly and kind. We arrived at 7 am, and they stored our bags and my refrigerated medication until our room was ready. When we arrived to check in, they delivered our bags and put my medication in the fridge. The room was amazing and HUGE. It was well thought out and had everything you needed. Everything was well thought out, and they offer T2 tea (local to Australia) and Nespresso. They provided many services and even offered a reasonably priced next-day laundry service. It is centrally located to get to the central train station, touristy attractions, and all the Surry Hills restaurants and shops. I can't wait to stay here again!
4.0
The soho was nice and large. Well equipped kitchen. The bathroom was basic and dated, there were not enough towels nor a fan. The Expedia page says their is laundry but there are no laundry facilities onsite. You can pay to send out. Not convenient for a long stay apartment when traveling for 3 weeks
FAQs
How much does this hotel cost compared to others in Surry Hills?
The average price for a rental in Surry Hills is £73 per night. This rental is £83 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Zara Tower Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Zara Tower Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Zara Tower Hotel?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym / fitness center.
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