Hotel Viata
About this hotel
Luxury hotel with full-service spa and 24-hour fitness center Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Hotel Viata offers 194 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Map of West Lake Hills, TX
Hotel in West Lake Hills, TX
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
££££
Reviews
4.5/5.0
Excellent(340 Reviews)
5.0
Super clean modern, but had a lovely rustic feel. Had a great views great customer service I loved the entire experience!
5.0
Amazing service and room!
4.0
Spectacular views, the perfect getaway amenities, and the thoughtfulness from the front lobby staff to the complimentary wine bottle to welcome us in. I highly recommend and will definitely be returning to stay here.
5.0
This was an amazing stay! We usually opt for something like a La Quinta or Marriot, but we decided to branch out and splurge for the weekend. It was worth every penny. It was spacious, comfortable and luxurious. Everyone was helpful and very kind. The hotel had everything we needed. From now on when we make the trip to Austin, this will be where we stay each time.
5.0
This is my second stay and both experiences were great. Staff is really good and friendly. Rooms are large and well appointed. The restaurant serves a good breakfast. The Mediterranean decor isn’t really my thing but they pull it off pretty well. Not close to anything other than office buildings but terrific if meetings are nearby.
2.0
Worst experience that I’ve had there. Entire 7th floor smelled like a skunk or marijuana. They tried to give me a room on the 7th floor. I had them change my room to the 4th floor, and they tried to put me in a room that had not been cleaned. There was an empty water bottle that someone had drank, dirty towels, and the bed sheets weren’t changed out. Then, they finally changed me into a different room that was actually clean. This took 30 minutes or so after I checked in. They told me that they would give me a $50 credit on my account towards my room, and I never received that. There were also too many teenagers and 20 year olds partying too loud, and yelling throughout the hallways. I have stayed at Hotel Viata around 20 times, and this hotel seems to be going downhill now. I am very disappointed in the service, and atmosphere.
5.0
To begin with, the customer service was so helpful. Check in was smooth, our room was amazing, we had a nice cocktail before heading out for the day, and the transportation to the cruise was a bonus. We will definitely be staying here again.
4.0
Very frustrating trying to check out due to the inconsistencies in quoted prices and actual prices at check out.
5.0
Loved it here! Very clean!
5.0
Amazing views & exceptional service!!! Will return again.
4.0
Hotel and staff great!!! One issue, not included in price outrageous 43.00 resort fee per day which does not include valet parking.
5.0
Amazing view loved it and how relaxing it was.
5.0
Front desk explained everything about my stay when I told her it was my first time here ! Amazing job and stay was quiet , peaceful, and pleasant! Will stay again
5.0
Hotel was great. Comfortable and spacious room. Staff was super nice. Ordered room service for supper and the food was borderline terrible. Other than that it was a wonderful stay
3.0
Beautiful Venetian style hotel! Huge shower, real wood finishes, marble and tile-very upscale. Restaurant was delicious albeit a bit expensive. Hot tub and pool are was beautiful and romantic.
2.0
The bed was comfortable and I slept well. There was only one washcloth in the bathroom and the towels unfortunately were very stiff sad If they were not dried enough. There were also no coffee cups in the room and the coffee maker was not working correctly.
10.0
Quiet
10.0
This place is beautiful and classy with a beautiful view.
10.0
Very pretty location, gorgeous views of the city and green belt. Stayed one night clean, comfy bed and nice view. very happy with stay. not walkable, need a car to go to nearby shops and restaurant.
8.0
The hotel looks different than the picture.
3.0
Great hotel with a very friendly staff. Spent sometime by the fire on the patio. Simo was so helpful and accommodating to our requests.
3.0
Our stay at Hotel Viata is always good regarding the accommodations, the restaurant has taken a step backwards in attentive service as well as the chef needs to learn how to cook eggs over easy, we gave up on breakfast after two attempts on the eggs, they were never turned over just served sunny side up and over cooked so the yellow was very firm. The margherita pizza was also just average at best!
10.0
Beautiful place.
10.0
Big room and great layout
10.0
A lovely hotel in the hills of Austin. Very relaxing and welcoming atmosphere. Love the coffee in the lobby in the morning. Courtyard and pool area are very nice.
10.0
Is excellent area, cleaned and beautiful
6.0
The room carpet was dirty with a lot of stains. Window was so dirty it was opaque. Frankly, I would expect it from a roadside hotel but not from one of the “best resorts” in Austin
There was also a lot of noise after midnight and early at 6am around the entrance. Noise like a car honking (playing some tunes) dozens of times.
Uhm, I also called reception twice but nobody answered
10.0
Liked everything
10.0
my husband and I loved this hotel! The view was beautiful. Our room was wonderful. Definitely recommend as a romantic getaway.
5.0
Overnighted with friends and had an amazing stay. Perfect escape after a long day of adventuring. Kudos to the dinner chef and Simo our server!
Live entertainment at dinner was an unexpected bonus.
5.0
Excellent service and beautiful property
2.0
Nice rooms, friendly staff. The most quiet hotel I’ve every stayed at and there was a wedding going on. All light bulbs really need to be brighter. Felt a little dark in every room.
5.0
Beautiful view!!
5.0
Beautiful place
5.0
Everything was nice and clean just the room temperature was hot , but me and my husband loved it !
5.0
The staff was amazing and very friendly
1.0
Arrived two hours early hoping to check in early but they were still flipping rooms, no big deal! Had a drink at the bar and waiting till 4. Checked back in at 4pm (Check in time) and was told the room was still being "inspected". They offered no time of completion or offered to check the status. At this point, I cancelled the reservation and she very quickly offered to refund it without charge. I assume they were oversold and are unable to walk people to other hotels.
4.0
Hotel is super pretty. Just the restaurant is bad food and there was a lady inside the restaurant with a full size bulldog. Not the patio inside. She walked in with the dog bowl put it on the table. I love dogs very much but this was too much for me. They could really improve the food. Hotel great.
3.0
This hotel was absolutely outstanding. The overall condition and cleanliness of the entire property was impeccable. There is also an amazing restaurant on the property as well. We will definitely stay there again.
5.0
a
FAQs
How much does this hotel cost compared to others in West Lake Hills?
The average price for a rental in West Lake Hills is £530 per night. This rental is £390 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Viata. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Viata. Enjoy the water!
Is Hotel Viata pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Viata?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
West Lake Hills travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World