Cleanliness

We were arriving by car, always a challenge in a strange city, but the staff were very helpful and we got into a public garage not far away. You need to be aware that there is no restaurant or even a real breakfast area - just an area where you can get free self-serve coffee etc and snacks from a vending machine any time, and sit at one of the many tables. That might not suit everybody, but it is an easy walk to restaurants, cafes, monuments etc. Also the reception is staffed only limited hours, but they go to great lengths to ensure that's not an inconvenience. The hotel itself is lovely: newly renovated, comfortable and stylish. Pity it was too cold to make use of the roof garden!

Great location, and fantastic service from staff. Would definitely stay again.

We had 2 nights, a trip combining taking part in an event and also meeting up with some friends, so wanted somewhere that made getting to the event on the outskirts of the city easy, but was also "walkable" to meet up for a drink or meal without needing to use transport. The location was perfect for this, just off the main road alongside the Turia park ( but far enough in for there not to be any traffic noise). This seemed like a relatively new hotel, so was clean and well appointed. The welcome we received was second to none, friendly, helpful, and with a choice of rooms as it was a quiet weekend. The room as comfortable, clean, and well equipped ( fridge, kettle etc). Bonus discoveries were the free hot drinks machine on the first floor and the roof terrace, which was beautifully appointed. There was the opportunity to store bags after check out so we could extend our exploration of the city later into the day of departure. Free street parking was available about 10 minutes walk away across the park. The cathedral and central tourist areas likewise were within 10 minutes' walk.

Great location and ideal for a short break. Helpful staff.

Very clean, bur a strange smell in the bathroom. Nice and helpful staff..

Just overnight

There is a roof top terrace and free coffee. Room is clean and comfy, situated near to the park. However, when we can’t connect to the wifi. The staff gave an absolutely nonchalant reply - “there must be a problem with iPhones cos they have always recieved the same feedback” they were absolutely determined to blame it on my device until finally they did a wifi reset and I got connected immediately. One staff even said that she is using a iPhone too and after 2hrs I shd be able to log on. Like what?? I travelled all round the world and this is abt the lamest excuse I have heard. Work on that attitude of urs. Else I would suggest all iPhone users to stay awway from the hotel.