Hyatt Place Sumter \/ Downtown
About this hotel
Comfortable hotel, walk to O'Donnell House A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a seasonal outdoor pool. Hyatt Place Sumter / Downtown offers 93 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Sumter, SC
Hotel in Sumter, SC
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.5/5.0
Excellent(612 Reviews)
4.0
Everything was fine except the AC in the room didn’t work
4.0
The room should could have been cleaner there was hair in the sink
5.0
I recently had the pleasure of staying at Hyatt Place Sumter/Downtown, and I must say it was an exceptional experience. From the moment I stepped into the lobby, I felt welcomed by the warm and friendly staff.
Location: Situated at 18 N Main St, Sumter, SC, this hotel is conveniently placed for both business and leisure travelers. It’s close to local attractions and dining options, making it an ideal choice.
Rooms: The rooms are spacious, well-appointed, and impeccably clean. I appreciated the thoughtful amenities, including a kitchenette, a flat-screen TV with satellite channels, and a private bathroom. The comfortable seating area allowed me to unwind after a day of exploring.
Service: The staff at Hyatt Place Sumter/Downtown truly goes above and beyond. Their commitment to guest satisfaction is evident in every interaction. Whether you need assistance or recommendations, they’re always ready to help.
Outdoor Pool: The outdoor pool is a delightful oasis, perfect for relaxing under the South Carolina sun. Take a dip, sip on a refreshing drink, and soak in the laid-back atmosphere.
Non-Stop Assistance: The reception staff is available 24/7, ensuring that your needs are met promptly. Their friendly demeanor adds to the overall positive experience.
Overall Impression: Hyatt Place Sumter/Downtown strikes the right balance between modern comfort and Southern hospitality. It’s a gem in the heart of Sumter, and I highly recommend.
3.0
Our stay was nice. The latch on the bathroom door was broken, but it did not cause any problems. The breakfast was VERY good. It wasn't the typical "heat up in the microwave" garbage most places serve. Service was friendly and prompt
10.0
The down button on the elevator wasn't working so we figured out we had to hit the up button, once in the elevator we had to wait for the door to close, then we could hit a lower floor. The front desk didn't mention it so maybe not aware. We will notify on checkout. Only stayed 1 night. Also, the room door slams shut. Otherwise it is very clean and quiet. The bed is very comfortable.
10.0
Beautiful hotel. Nice room. Breakfast was nice. Staff was friendly and accommodating.
10.0
good
8.0
Not too bad
3.0
Such nice people and our room was amazing. Wheelchair accessible, lots of space to get around. Housekeeping never came during our stay so we had to request coffee and wash clothes, which were delivered but the room was never cleaned while we were there. However, we will definitely stay here again.
10.0
The staff was wonderful, very friendly. Breakfast had lits of options.
10.0
Nice stay.
Not stellar, but great location in the Historic District on Main Street. There is an Opera house across the street, (was not opened the weekend we were there) a brewery, and a local bar, but really nothing more !!
5.0
Brand new and clean . Enjoyed the gym and breakfast was excellent, not the usual stuff. Will stay here again.
5.0
Everyone was extremely helpful and very nice. The breakfast was beautifully done and so many options. Thank you!
5.0
Pretty rooms, nice and cozy!
2.0
It was decent, I expected it to be a little better. My door was “dead”. My keys wouldn’t work, I got locked out of my room twice and the front desk would have to come and charge my door… I never knew that was a thing. I had a view of Main Street which was cool.
4.0
I like the breakfast & the hospitality
3.0
Super nice hotel. Comfy bed. Awesome shower.
5.0
Cheryl and her team make the stay very special. The friendliness of the staff, the fresh breakfast and responsive house team are always amazing. Came on a recommendation and will continue to when visiting.
4.0
I liked the location of the hotel. It's in the heart of Sumter.
2.0
Everything was great with one exception…the room door slams loudly. Other than that the staff is great, breakfast is decent, the room is as clean as hotels generally are, and the location was great.
1.0
The hotel room when we entered smelled line mildew andI immediately brought it to the attention of the front desk. The front desk made notes for the Manager to adjust our pricing the next morning. We asked to be moved to a different room immediately but was told they were booked up. I spoke with the Manager and voiced my concern and she was aware of the issue and offered excuses but no discount for the smell and wet clothes as a result of it. My wife had asthma and I have severe allergies and the mold spores were an issue all night.
3.0
Breakfast was my favorite. We got on the road good and full.
4.0
Overall the hotel was good for a two night stay for a family event in the area. Rooms were clean and beds were comfortable but small.
3.0
This property is next to a hospital, which isn't ideal. The parking garage isn't attached and apartments next door are pretty close.
2.0
Extremely Disappointing Stay
My recent stay was disappointing. Despite booking a room with two double beds and a sofa bed, I was given only one double bed and a sofa bed upon arrival. The hallway and room had a strong, unpleasant moldy smell, which made the entire experience uncomfortable. The lack of cleanliness extended to the bathroom as well. Overall, I do not recommend staying at this hotel if you value cleanliness and a pleasant stay.
5.0
Staff were so friendly
1.0
The stay was ok. I needed my bed made, and was told they only clean rooms every other day. It was my birthday and the last thing I wanted to do was make a bed. I wanted to relax so I made the bed up. Will never stay again
5.0
Hyatt hotels are the best
3.0
Great
5.0
The area is a downtown revitalization in progress so parts are great while others not as much.
They cleaned our room once during our stay and didn't empty garbage, only switched out some towels and simply rehung others and removed the bath mat without replacing it. During our entire stay, there were bags of garbage on the floor around the garbage cans at the elevator.
When we arrived later for breakfast, the offerings were limited.
3.0
Front desk staff could be better trained in customer service. There was no greeting upon arrival and some seemed more interested in talking with one another than helping guests in need of assistance.
5.0
The bed was really comfortable and the staff are excellent!
5.0
Great service even though busy for holiday weekend.
3.0
My room was NOT CLEAN. There were little hairs all over the tub and toilet. Hair on the floor, holes in the sheets and staples in the bed. The staff was very accommodating and made sure my newro was very clean but, the above described was disgusting and disheartening especially b/c it was NOT my first time saying there.
5.0
Friendly staff, great location!
5.0
Very convenient location. Nice restaurants within walking distance.
5.0
Perfect find! Wish all hotels were this easy to find, everything from parking, safety, 1 block from several dining options ** found amazing pub 2 bocks away across from a distillery that had a much better menu. Hotel is clean and a win!!
5.0
Staff was first rate. Very convenient for when I had my appointment for my meeting. Ingrid kept my room clean and comfortable. Front desk staff were incredibly helpful
4.0
Good stay
5.0
The staff is friendly and helpfully.
FAQs
How much does this hotel cost compared to others in Sumter?
The average price for a rental in Sumter is £76 per night. This rental is £25 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Place Sumter \/ Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Place Sumter \/ Downtown. Enjoy the water!
Is Hyatt Place Sumter \/ Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Place Sumter \/ Downtown?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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