Wonderful

Wonderful

Such friendly staff! Room Was perfect.

The stay was great! Great breakfast and great staff. The rooms were spacious and clean. The best part was the location. Many great options to eat as well things to do.

Perfect locations, a lot smaller than it seems. Hotel rooms had some minor inconvenience upon arrival. AC didn’t work in first room. Got sent to another room, only to find out 2 days later that the refrigerator didn’t work so we had to toss our food and things out and have the staff put some in their refrigerator. Outside of that it was nice.

I felt like I overpaid for this hotel. I was expecting something totally different. The hotel didn’t even provide DRINKING water. Towels were not soft. Shower was old and made noise throughout the night. Pillows not comfy.

Apparently they don’t enforce the non smoking hotel rule. Had to call the front desk twice on a 3 day stay about some smoking in the room next to me. They did nothing the second time. Had to deal with cigarette smoke in my room for the night.

Great and helpful staff. Everything was excellent thank you

Tops!!! I would highly recommend!!! We stayed for a week on a Business Trip.

love breakfast and location

Pros Fresh rooms Comfortable beds Quiet (if you turn off the AC) Well-kept Among the better breakfasts I had during this trip. Near shopping mall Free parking Cons Service (read below) The pool is not heated The most important thing for me as a customer is to get a good first impression of the hotel. This impression is determined by the receptionist's way of meeting me at check-in. The first thing I hear is credit card and passport, followed by the fact that I have to pay 50 dollars in security (doesn't go with cash, if I put it on my card I get 2 exchange fees). Already here I have got a negative feeling about the hotel. Being therefore positively surprised by the room, which is large and airy. The beds are comfortable and the sofas really comfortable. However, the TV is oddly placed. Not directly in front of a bed or sofa. Good storage space. The toilet is fresh. The door to the toilet is however broken, only hangs on an upper rail this causes the door to fall outwards.

Room was great, staff was very nice, breakfast was good- waffles, egg, sausage, grits, potatoes, cereal, pastries, juice, apples and oranges. Everything was clean and well kept

Such a clean hotel the bed was so comfortable

Our visit was very relaxing and comfortable. Our room was on a higher floor as requested and our rooms were far away from the elevators and no pet smells anywhere in the vicinity...as requested. The room was clean and the bed was comfortable as well...We had a great overnight stay.

Friendly and Helpful staff. Great free breakfast. Convenient location. Rooms were comfortable and clean.

Location

resort was clean and inviting - we had the large room with bathtub and no complaints EXCEPT for the mattress and pillows- which is a big thing when they affect the quality of sleep... had it not been for that i would make hyatt my go-to- but i am still searching for a place that puts emphasis on this area of quality

excellent service and very clean

Front desk and breakfast staffs are great ,

I wasn’t expecting much from the “included Breakfast” but it was a full hot buffet bar that was quite tasty.

While checking in, we were told that the breakfast would be served between 6:30 and 9:30 AM, however, when we arrived at 8:56 AM, the breakfast section was being cleaned up and it was so quickly wrapped up that by the time we went to the front desk to check the timing and come back to see that the breakfast section has been cleared. Also, the bathroom door was strange and had to struggle to open, close and lock/unlock. Overall dissatisfied with the experience.

We have stayed here 4 times now, never disappointed, a very well run hotel with large, clean, updated rooms in a great location for shopping and eating. The complimentary breakfast is the typical stuff, mediocre at best but it is a least something to eat.

Staff as excellent too.

Friendly and Courteous Staff. Close to Restaurants and Outlet store Great location.

The place is always reliable

Very clean

It was very clean. Friendly front desk staff. Quiet at night.

Great location

Clean location and Friendly staff. The room was missing a TV remote and a "do not disturb" hanger. The remote got replaced, by the front desk immediately, but I never got a DND hanger when I asked the front desk for one.

My stay was comfortable and enjoyable. Thank you.

Manager and staff was excellent!! Highly recommended!!

Very good