Ibis Guarulhos Aeroporto
About this hotel
Comfortable Guarulhos hotel in Guarulhos City Centre with business center Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request. Ibis Guarulhos Aeroporto offers 288 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Map of Guarulhos
Hotel in Guarulhos
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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Reviews
3.8/5.0
Good(1,000 Reviews)
4.0
Very friendly staff, breakfast was ok and the rooms are comfortable
2.0
It was ok. Hotel is 30 min from a international airport. Bedroom was ok.
3.0
Nice place.
3.0
Shower is no good.
5.0
Tudo Ok
5.0
Good hotel
5.0
Good communication skills
5.0
Everything was nice and had a great breakfast.
1.0
DO NOT STAY HERE! It started w pick up from airport. Driver was too lazy to get out of bus to even open luggage space in back. People just got on with ALL their luggage...no room to sit, people were standing holding small children. Unsafe. Even though they will pick you up for free, no information given about it costing $10 per person to go back to airport. Checking in was extremely slow...extremely slow. After waiting 2 hours for bus to pick us up, check in took over an hour! A few people were in line, also... but, it should never have taken that long! Our room was absolutely awful. The bed only had a box spring with a thin foam pad on it. No exaggeration. Room was dark, dirty. Towels were ratty and really worn. Bathroom was gross. Plus, some "interesting " women showed up to meet some men in lobby.
2.0
Smooth check in. The stuffs are friendly.
3.0
It’s a cheap hotel for a cheap price. What do you expect?
1.0
Poor service
1.5
Não acharam nossa reserva no início e isso atrasou um pouco o check in. O banheiro estava sujo (o vaso sanitário tinha diversos cabelos). O hotel é ok para descanso entre vôos.
1.0
Poor service
3.0
Modern and Well Located near the Intl Airport.
1.0
The worst Ibis hotel I have ever stayed at during more than 30 years of travels worldwide, from the minute of arrival service was incredibly rude and even basic amenities were so reduced that even a decent shower was not possible. Will never return here.
2.0
The hotel is clean and close to airport. The shuttle service is not easy to find at the airport.employees do not speak or want to speak english or spanish. Female employees at the reception are pretty leasy.
5.0
This is a comfortable hotel close to the airport. One of my favorite things about the hotel is the airport shuttle service. I hope the restaurant gets back to the way it was before the pandemic. The buffet used to be great.
2.0
Hotel é utilitário e serve ao propósito de descansar entre voos ou uma noite entre conexões.
3.0
There is no parking lot In this hotel, in fact there is one but it is paid, so it doesn’t help much. To make it worse they overcharge for packing in a place that should be free for guests.
5.0
Clean, good breakfast. Air conditioning could be better(was ok) but noise level and response time to cool the room was a bit too much
2.0
Ok for the price range
4.0
Good hotel reasonably close to airport. Good value transfers
2.0
I used it between flights, long layover. Looks like it's good for that & kids traveling on a budget. I just needed a few hours of sleep. Airport transfer was available.
3.0
The beds are way to small you turn over and almost fall off.
1.0
It was dirty, and breakfast is really lousy
5.0
It was comfortable, extremely clean, well priced and the staff was friendly and helpful. The breakfast had a bit of everything, except for gluten-free bread, and the coffee could be better. My friends and I always choose Ibis for its consistent value for your money. I will definitely stay there again and recommend it to others. This was the first time for my father. He was pleased with the choice.
5.0
Room clean and confortable
Check in, check out quick and corteous
Breakfast early enough (5:00 AM) but low in variety (to be expected at that time)
Shuttle bus to airport, on time
1.5
There are two very distinctive sides to my review here. The hotel itself was nice, the rooms were good and clean, breakfast and amenities were good, and location and value were great.
My negative feedback comes from their policies/enforcement of their policies from their front desk workers.
My wife and I arrived at the hotel at 9 PM or so after a 9+ hour flight, plus immigration, etc. at the airport, so a 12+ hour travel day, we were tired. We went to check in and were asked for our passports. I (who booked the room) presented mine and my wife gave them her ID since her passport was at her parents house in Brazil. The front desk worker stated that she needed her passport to be able to check into the room. I mentioned that I booked the room, and she had my passport, so I didn't understand what the issue was. She eventually gave me the key to the room, but said that my own wife could not go up to the room with me until she had a copy of her passport!?! I then noticed a sign behind the front desk that basically mentioned sex trafficking/prostitution not being allowed at the hotel. At the end, that is exactly what they treated my wife like, a prostitute, not a valued customer. We have traveled ALL over the world, including other places in Brazil and we have NEVER been asked for our passports at check in to ANY hotel.
Very disappointed in this situation and will not be returning to the Ibis because of it.
3.0
Bit of a distance from/to the airport.Made use of the airport shuttle service to the airport (R$8). Basic accommodation and old property, so a bit run down.
5.0
Muito bom, transporte para aeroporto e serviço de primeira
4.0
The staff is very friendly and helpful. The room itself is clean, however the bed is a bit hard. Not the most comfortable, but overall a pretty good experience.
3.0
Check-in took more time than usual , kind employees, no other comments
1.0
The service was terrible. The facilities are in need of renovation. The policy of marketed products does not meet any expectations. I've been to several hotels and definitely this was the worst. Rude and disqualified professionals for customer service.
5.0
People in the front desk very kind and willing to help all the time
4.0
The hotel has an excellent ubication, close to Guarulhos Int. Airport, which makes it a great option if you want to stay few days. Also, facilities were comfortable, breakfast was delicious and the staff very kind.
5.0
Very happy with my stay. Quality lives up to the excellent Ibis standards - you know what to expect in advance and this hotel didn't disappoint
4.0
Hotel is just what you need if you have to stay one night before your flight, convenientely located near GRU airport. Breakfast is served from 4 am, very convenient if you have an aerly flight.
3.0
You arrive with the airport shuttle and have to wait in line at reception, 30 minutes. Room and bathroom clean and the size for overnight sleep is good. Wouldn't stay here for several days. You can't open the window. The restaurant is a disastrous, furniture ridiculous, food offered a scandal. Luckily there are better food options around the corner of the hotel. Breakfast is not included. There is a bar where you can buy beverages and finger food. That's very good! The shuttle is on time.
FAQs
How much does this hotel cost compared to others in Guarulhos?
The average price for a rental in Guarulhos is £31 per night. This rental is £17 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Ibis Guarulhos Aeroporto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Ibis Guarulhos Aeroporto pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ibis Guarulhos Aeroporto?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.
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