Out of the view of my room is excellent, remaining should be improved a lot.

Overpriced and broken. Operates under subletting arrangement with luxury hotel at the front leasing out certain floors and it's a dump. when I checked in reception asked to keep my passport. Australian passport perhaps worth more than their hotel (pun intended). To my surprise the receptionist assured that my passport will be kept in the safe and as she was saying that she dropped my passport on her desk and asked me to follow her wanting to show me my room. I asked her that my passport is being left unprotected on her desk and demanded her to return it to me. I told her that I have travelled across the world and stayed in numerous hotels, none asked to keep your passport. She smiled at me and said, "this is normal in Vietnam". Despite her meaningless verbal assurances, I refused to let her hold my passport but she insisted that she requires an identity card from me, so I took back my passport and gave her my driver's license. Obviously my driver's license had some value in Vietnam but if lost, it can easily be replaced. Stupidity knows no borders and when one decides to make stupid decisions, your assets get hammered. This place has 11 lifts, 3 of which are given to the other brands. Because of their lower prices they operate at full speed and gosh, aren't they hammering it. The lifts are over-worked and constantly being pushed to their limits. I'm surprised no one has died in those lifts, or may be it has and we don't know about it.

Overpriced and broken. Operates under subletting arrangement with luxury hotel at the front leasing out certain floors and its a dump.when I checked in reception asked to keep my passport. Australian passport perhaps worth more than their hotel (pun intended). To my surprise the receptionist assured that my passport will be kept in the safe and as she was saying that she dropped my passport on her desk and asked me to follow her wanting to show me my room. I asked her that my passport is being left unprotected on her desk and demanded her to return it to me. I told her that I have travelled across the world and stayed in numerous hotels, none asked to keep your passport. She smiled at me and said, this is normal in Vietnam. Despite her meaningless verbal assurances, I refused to let her hold my passport but she insisted that she requires an identity card from me, so I took back my passport and gave her my drivers license. Obviously my drivers license had some value in Vietnam but if lost, it can easily be replaced.Stupidity knows no borders and when one decides to make stupid decisions, your assets get hammered. This place has 11 lifts, 3 of which are given to the other brands. Because of their lower prices they operate at full speed and gosh, arent they hammering it. The lifts are over-worked and constantly being pushed to their limits. Im surprised no one has died in those lifts, or may be it has and we dont know about it.

It was a bad first impression to me. Dirty bed sheets, yellow and blood stained blankets, invalid reception’s phone number. I personally asked to change the blankets three days straight for my staying. And still get stained blankets. Do I recommend this Apartment? Of course NO.

I think this is the time share studio. The room is not so clean and smelly. It is in good location but it is hidden behind a big hotel. It shares the same elevators.

Good location, friendly staff.

This is a nice enough hotel. The hotel apartment it self is part of a 45 story building - at the back of a luxury hotel. It is only accessible by an ally at the left hand side of this building. There are no signs, so it is understandable to walk into the luxury hotel. As mentioned in previous reviews, only 3 elevators service these apartments, so you will have to wait a bit. The security guard has to call the reception staff to come down to pick you up. Elevator has card system. Reception staff are friendly, pleasant & polite. We arrived very early (about 5.00am). Dropped our bags, freshened up a bit, then wandered around Nha Trang till about 11.30am, until our room was ready. The apartment is spacious, clean, tidy. Lots of storage - think basic Ikea furniture - functional, bottom end, basic. Cooking facilities inclusive. Bed - semi comfortable, & hard. AC, wifi, TV, bathroom, shower, all good & working. Not a bad little place, good base for a few days in Nha Trang. Because of accessability issues, I am not sure if I would return to the same place, given that there are so many cheaper & better appointed alternative hotels just around the corner.

Apartment was clean and spacious and right across the road from the beach. I used the shuttle service for collection from the airport for D200,000 which was good. Would definitely stay again.

My stay at Gold Ocean was overall a 2 out of 5. The rooms were not kept that clean. Housekeepers came in for a few minutes just to tidy up but the sheets did not look very clean. I found sand in mine. Just like I read, the elevator situation was brutal. There are 3 elevators but always many people waiting to go up and down so you usually had to crowd into one until nobody else could fit. The apartments are in a good location though. Right across from the main beach area and within walking distance to everything.

Location very hard to find. Only 3 lifts to use you have to wait more than 10-20 mins for your turn. Room are dirty and cockroach find on the living room night time a lot work still going on contruction sound .

Excellent location and room with a remarkable view. Only issue is that upon arrival you have no means of getting to the 29th floor as you don't have a lift key yet. Had to ride the lift until another guest helped me. Sort this out and everything will be perfect.

Literally right across the street from the beach with amazing views. I would definitely stay again! The elevators did take a while as other guests have mentioned.

Location is a little hard to find at first, but overall experience is pleasant. Nice view, clean room and helpful staffs.

The apartment was amazing only problem was the rock hard bed. But apart from that it was the best place we have stayed at in all our travels

It was an okay experience, the room was big and have everything that you need in an apartment, the washer is very nice and convienent. The only thing I would have complain is that the wait for the elevators to go up and down is always long. For that reason alone Ill probably never book at these apartment again.

This apartment is right at the beach front allows easy access to the beach. The negative thing is the elevator seems scary and may take long during rush hours. Good place small family.

Overall I had a great experience at this apartment. The only HORRIBLE thing was the elevator that takes you up to the apartment. The apartment resides in one big hotel building, shared with multiple apartment complex. There are a total of 45 stories (biggest building on the ocean strip, I think), and because of this you have a really nice ocean view if you opt for seaview/ocean view apartments. However, the elevator in this building is possibly the worst elevator I have ever taken in my life. Whoever designed this elevator needs to have their license revoked. We resided on the 34th floor, it took us 30 minutes to get to our apt room and back down during "rush hour." At one point I was considering walking 34 flights of stairs.

It's an apartment rental that's right across from the beach. Staff was great and helpful but the room itself lacks quality and cleanliness. Walls are thin and can hear and smell everything in the hallway. Windows were dirty for an ocean view unit, to which one would want clear view, and elevators are super slow. For $40cnd it was just OK. But next time will try somewhere else.