Mandarin Oriental, Santiago

Mandarin Oriental, Santiago Hotel in Providencia

About this hotel

Situated in Providencia, this attractive hotel for £68 per night is a fantastic option for your next trip. A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Garden

Family friendly

Map of Providencia

Nearby attractions

Bicentenario Park

1.16 miles

Parquemet Parque Metropolitano de Santiago

Mandarin Oriental, Santiago

4.3

Excellent(1,116 Reviews)

Hotel in Providencia

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

££££

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Garden

Family friendly

Map of Providencia

Nearby attractions

Bicentenario Park

1.16 miles

Parquemet Parque Metropolitano de Santiago

Reviews

4.3/5.0

Excellent(1,116 Reviews)

100% verified reviews

5.0

Apr 2024

Camas duras ,incómodas ,mal diseñado los dormitorios .

Desayuno ,terraza

Camas muy duras ,viejas ,se nota mucho que es de los años 90 el hotel .

7.0

Apr 2024

Big and luxurious.

I liked the maid service. Attention to detail was meticulous. room was immaculate.

I think confusion surrounding my bill and my debit and credit card. It seems that there is a tax using a debit card and not the case for a credit card? Not sure what it is going on there but alls well that ends well.

9.0

Apr 2024

Excellent service and beautiful place

The hotel is beautiful, the food really good and amazing service. I love the location as it’s easy to get to different parts of the city

Not a fan of the pillows. The pool is amazing but it was too cold to get in 😔

10.0

Apr 2024

Días de puro descanso

La habitación,la atención del personal tratando de complacerte.

Todo me gusto

8.0

Apr 2024

Muy buena ! Recomendado !

Ubicación, servicio y instalaciones

Solo el aire acondicionado que no enfriaba bien en nuestra habitación.

10.0

Oct 2023

MO=Perfección

es el mejor hotel en el que estado, la atención de todo personal es simplemente perfecta, la comida exquisita y las habitaciones muy confortables y modernas y las instalaciones con excelente decoración.

que la prueba de alarma se realizara sin avisar que era un simulacro y que la Metre corrija a los garzones frente al cliente (no se ve bien), en todo caso serían puntos de mejora que no afectaron nuestra estadía, lo demás simplemente perfecto.

10.0

Aug 2023

A spectacularly elegant OM with staff that is beyond superior- Best of the Best in South America

Las Condes crown jewel- best of the best

De Nada

5.0

Aug 2023

A nice stay destroyed by the lack of AC as we could not sleep

Location Breakfast was very nice The suit was very spacious

The AC did not work, the heat was on and it was too hot. We complained 5 times and it could not get fixed.

8.0

Aug 2023

Very good

Staff were spectacular especially Carolina in housekeeping. However, the TV did not work and the sink water didn’t get hot for a long time and the drain did not work properly.

7.0

Jul 2023

Great Property

great size of the room and views from the room, the breakfast was a good spread, pool view looked awesome, although didn't use it.

housekeeping could have been better, for a hotel of this standard, should have been offering proper crockery for tea and coffee, rather than paper cups! hotels in South America should offer milk for foreigners who drink milk with their tea or coffee.

8.0

Jun 2023

great location and property

location

No breakfast included, housekeeping needs to get their act together

9.0

May 2023

Superb

pool area, niece rooms

pool closed.

8.0

Apr 2023

I have expected more from a 5 star hotel.

Good location, comfortable room. The concierge staff was extremely helpful.

The food at the Italian restaurant was average. For a 5 star hotel, the restaurant staff could have been better trained to provide a 5 star service.

5.0

Mar 2023

Not what I expected of a Mandarin Oriental Hotel.

Room was spacious and generally nicely designed.

1. Filthy huge picturesque lobby windows set the tone of a penny-pinching owner. 2. Freezing temperature rendered the beautiful pool unused and unusable. 3. Outlandishly lame lobby & public space decor more appropriate in a 3-star hotel. 4. Concierge told us to call Uber as hotel “has no taxis”. 5. Room service wheeled cart into room and left it to us to get food out of heated bins and set the table.

4.0

Mar 2023

there was an issue with my credit card. After contacting my bank, the card still didn’t work. The front desk staff made

Location

The service, rather non-service of the front staff. They promise, they lie, they do not deliver and lack of interest to facilitate the customer.

9.0

Mar 2023

Beautiful oasis in Santiago!

Staff were very professional. Breakfast was wonderful! Service impeccable. Pool very large, clean and beautiful. Our room was very comfortable. Bed, linen and pillows heavenly.

The carpet in our room was old and stained. Our room windows needed to be cleaned inside. Other than this, we loved our stay!

3.0

Mar 2023

Poor

The hotel is used by Silversea Cruise Line and is inundated and overwhelmed by the number of guests arriving at one time. MO does not have means to accommodate guests with the level of service associated with the brand or a five star hotel. It took over six hours to have my luggage delivered to my room. When I called to see what was the delay I was told "come down and get it yourself". I insisted it be brought to me - I am 65 and the bag was 30 kilos. It arrived quickly after a call to the GM. The following day, after a long day of sightseeing my room hadn't been made up upon my return at 17:30. Apologies from staff felt insincere. When told "people make mistakes", I agree wholeheartedly. It's NOT that mistakes are made, it's how they are dealt with and in my opinion the words "I'm sorry" lack contrition.

6.0

Feb 2023

dated property

location is good near to a nice mall and walking distance to nice neighborhood with many good restaurants

dated property, average service , breakfast quite basic , rooms are big but oldish. nothing to do with Mandarin Oriental in Europe or Asia

9.0

Feb 2023

Fantastic.

We enjoyed our stay very much. We loved the spacious room, good beds and great bathroom with rain shower. The food in the restaurants was excellent, especially in Matsuri and at breakfast. Furthermore we loved the people who work in the hotel. A few names: Christopher, Jordan, Nicholas, Dante, Sofia, Genesis. The resort pool was very nice and very quiet.

The hotel was crowded and full (restaurants had waiting lists) on days that Silversea Cruises received their passengers 1 day before their Antarctic voyage. These groups disturbed the tranquility and serenity of the hotel. That happend twice during our stay.

8.0

Jan 2023

lovely

everything

they are still fixing the hotel

6.0

Jan 2023

ok but less than you expect for a stay at the mandarin

the views the gardens the oriental restaurant

the service

7.0

Jan 2023

Good

Beautiful property and very clean

Terrible service and mediocre food at the restaurants. Great concierge who was very helpful setting up a day out with driver & wine tastings at Maipo Valley

FAQs

How much does this hotel cost compared to others in Providencia?

The average price for a rental in Providencia is £49 per night. This rental is £19 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mandarin Oriental, Santiago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mandarin Oriental, Santiago. Enjoy the water!

Is Mandarin Oriental, Santiago pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Mandarin Oriental, Santiago?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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5.0

Outstanding(1 Review)

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Mandarin Oriental, Santiago

About this hotel

Amenities

Map of Providencia

Nearby attractions

Mandarin Oriental, Santiago

Hotel in Providencia

Reasons to book

About this hotel

Amenities

Map of Providencia

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Providencia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mandarin Oriental, Santiago pet friendly?

What amenities are available at Mandarin Oriental, Santiago?

Explore similar vacation rentals in Providencia

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