We loved the Patagonia Queen! The staff was both friendly and helpful, and went out of their way to be helpful. The location was great -- about half a block off of main street, so not too loud, but close enough to walk to everything. And a nice, unique property with its wood floors and cozy bar and breakfast areas.

well kept small hotel, excellent staff, good english skills, helpful. Breakfast good for Argentina, selection of fruits and gluten free options. location just off the main road very good. recommended.

The staff were excellent especially Raphael who couldn't do enough to ensure we enjoyed our stay. Hotel is beautiful lots of lovely wood. It has a games room and small gym. Breakfast very good with plenty of fruit which we found rare in other places we stayed.

Nothing

absolutely everything! this is a lovely boutique style hotel, full of beautiful, wood and stone, and absolutely wonderful customer service. The location is great, very close to everything and yet in a quiet spot.

we loved everything about the property

Rafael and his team were so welcoming. They looked after us very well. The hotel is super clean and muy tranquilo. I would absolutely recommend it.

The owner is very friendly and him and his staff go above and beyond to make their guests happy. For our lactose intolerance for example they arranged a replacement for every single item at the breakfast buffet that had lactose in it. Moreover, the room was very clean and comfortable and we enjoyed the communal spaces in the hotel as well.

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Very cosy and clean hotel. Felt like staying at a friend’s home. All the staffs are efficient and friendly. Location is perfect especially if you don’t have a car. We will definitely come back when we visit again.

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extremely clean and helpful staffs

none

Great staff, Pablo, Rafael & Diego ,they make sure that you have a great stay!! As well as the rest.super clean in every detail!!

Nothing - great hotel

This hotel was fantastic! Pablo was so accommodating, the whole place is spotless and has so many great touches (heated floors in the bathroom and lock pads on all the doors so you don't need a key!), breakfast was fantastic, and location was perfect (just off the main drag so it's close to everything but quiet at night... and next to an amazing bakery!). Can't recommend enough!

fantastic staff, so friendly! very good location near water and Main Street, comfortable good space, good amenities, great shower :)

a little old hotel smell at times, but not enough to keep me from rating 10/10

friendliness of staff, breakfast, location to town

beds could be slightly more comfortable but still good

Excellent attention to detail. The joinery throughout the building was astonishing.

The room was very clean and quiet. The floors in the bathroom were heated which was a lovely surprise. We chose to stay here based on great reviews and because it was on the list of pick-up locations for our tour. It’s also walking distance to the main road with lots of shopping and food options. However, what really sets it apart is the staff. Every step of the way they were overly accommodating. From storing our luggage, to providing us with recommendations and even helping us order a pizza for delivery after a long day hiking, they made our stay very comfortable.

The room got warm and was difficult to cool down. Other than that our stay was enjoyable.

Roses outside the window

Well-appointed hotel just off El Calafate's main street.

Excellent and helpful owners.

Nice and well-equipped rooms, comfortable bed, great breakfast, nice staff, great price

a little out of centre of town, but no more then 5-10 minute walk.