When I arrived they couldn't take credit cards and demanded cash including $100 deposit. Place is a dump and makes Motel 6 and the Red Roof Inn look like the Hyatt Regency. Door was open when I went to room. No top sheet on bed, no towels, no trash can, no facial tissue, no spare toilet tissue, no soap, TV didn't work, because they have to bring cable box to the room and hook it up. After an hour nothing had been done, I demanded by cash back $220 but was informed there were no refunds. Finally a maid showed up with towels, sheet and trash can and she hooked up a cable box. Place is NOT the Inn & Suites it advertises to be at all and is instead an old motel by a similar name. They didn't honor the price I got on Booking.com. Had to call number on front door to check out at 9:00 am as office was locked. She showed up about 20 minutes later with an attitude like I was inconveniencing her. Several other customers were also waiting for her.