cozy and homy

first we were shocked when the staff explain to us how to find the villa when we arrived in Bali, it’s written Hope and Joy villa, not coconut villa. they explained that it’s the same. yes it is the same villa as we booked (same with the photos at Traveloka) but why shouldn’t they change the name to coconut villa to be in line with what is being displayed at traveloka. The entrance is so dark no light and when the rain comes it’s flooded. apart from that everything is ok

The villa is very comfortable and spacious. The rooms are tastefully decorated. The pool is very nice. Leo was our buttler and he is so friendly and helpful. He was always always available to help and smiled all the time. The villa is perfectly located at walking distance of shops and restaurants right in the center of Seminyak.

All was perfect

The Property Manager and our Butler/Housekeeper Lio were there to greet us when we arrived, the house was extremely clean and beautifully decorated (Xmas Tree, books and a great Alexa connected Bose sound system in the living room with a LED TV), Lio came everyday and was more than happy to make us Coffee, turn down the rooms, clean up after us and maintain the pool and garden. The property is well maintained and on the main road with a security guard at the entrance and a short walking distance to several markets and wonderful restaurants such as Kilo and Zibiru.

The outside sitting area next to the pool could have been a little larger.

Great location The staff were amazing. Nothing was too much trouble. Great pool. Lots of space for us to spread out.

3 of the four bathrooms needed work and could have been kept cleaner