Best Western Hotel St. Jerome
About this hotel
Situated in Saint-Jérôme, this lovely hotel for £84 per night is a great option for your next break. This Saint Jerome hotel is just 3 km from Le P'tit Train du Nord and offers free WiFi in every guest room.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Map of Saint-Jérôme
Reviews
4.1/5.0
Excellent(556 Reviews)
100% verified reviews
8.0
Le personnel très accueillant, et un excellent service à la clientèle. Le lit très confortable, La chambre très propre. Endroit tranquille.
Nous aurions aimé avoir un divan 2 places, ou 2 fauteuils, un congélateur dans le frigidaire, la toilette beaucoup trop basse, Nous n'avons pas eu de service de chambre.
10.0
Les chambres sont rénovées, propres et bien équipées. Le lit est confortable. Le personnel est très courtois, souriant et aimable. À chaque visite, c'est un plaisir d'être accueilli par leur équipe professionnelle. J'y séjourne pour le travail et je recommande vivement cet établissement!
Autre point positif, le restaurant de l'hôtel nommé Gare 422 offre un menu varié et une cuisine délicieuse, autant pour le petit déjeuner (inclus avec nuitée à l'hôtel) que pour le repas du soir.
Sans être un commentaire négatif, il n'y a pas d'ascenseur dans cet hôtel de 2 étages. Pensez à demander une chambre au rez-de-chaussée si cela est un inconvénient pour vous.
5.0
Bel accueil, petit dej à la carte inclus
La chambre était défraîchie. Les murs près de la douche sont rongés par l’humidité, devraient être réparés.
Je ne recommande pas.
9.0
Location great, good in restaurant was fab.
7.0
Breakfast was fantastic - plenty of delicious food on the menu and staff were very helpful with the language barrier. Rooms were clean and comfortable. The pool was easy to access and well-maintained with lots of seating. There were a number of leaflets and information about the area to peruse by the entry-way too.
Dinner was disappointing. My friend and I both ordered a pasta dish, waited for a substantial time, and were then informed that most of the ingredients were unavailable, so we would be getting what amounted to pasta with pesto and cheese. When my friend pointed out that paying full price for this seemed unreasonable, the waitress shrugged and walked away. Staff on the whole were friendly and helpful so this was as anomaly, but it put us off eating dinner at the hotel again.
10.0
2nd time I stay at this establishment and I will surely go back
Excellent for everything
Nothing I didn't like
10.0
The clerk at my arrival was wonderful. She explained everything I needed to know about the hotel had a smile, she was just wonderful
I love that the property had a wonderful restaurant was easy to get to by the highway just perfect place
1.0
Location is ok, did not take the breakfast.
Upon arrival the room smelled like smoke. The front desk employee told us « yes I know, the previous guests both smoked »! We got another room, but in this one, the heat did not work and they did not have another one. The room temperature was at 15 degrees Celsius in the morning. We told the front desk employee in the morning and she replied « Yes, we know ». No apology or compensation whatsoever. Worst customer service we experienced in over 230 years!
8.0
The room was quiet, comfortable and clean. No arm chair to sit in though just a desk chair.
Very limited options for dining or going to the bar as the opening/closings hours most inconvenient. Considering the cost and rating of the hotel would not have expected the only option for food was a vending machine with chips and chocolate bars. Disappointing actually.
8.0
Barbara at the front desk was super helpful. We were in St. Jerome to cycle on the Ptit Du Nord and she provided lots of information on that plus local restaurants and taxis. The morning breakfast was takeaway but very nice including quiche and gourmet muffins. Not the usual cheap continental fare.
The fridge hadn't been plugged in so we had to pull it out and crawl into the cabinetry to mess with a load of cords and plugs to get it going.
6.0
Location was convenient. Staff were very friendly.
The restaurant was not open for breakfast for 3 of the days that we were there. While the hotel did provide a boxed breakfast for pick up on those days, that arrangement poses challenges for people with special diets like us. We planned on the restaurant being available and the breakfast included (as that is how the hotel was advertised). Given the breakfast arrangement, it would have been nice to have a microwave in the room.
5.0
Nice big room that was very clean. Gare 422 attached which was good for dinner
No facility to have any breakfast whatsoever before 7.00 despite having paid for it.
Only 3 coffee pods for the two of us, although they did provide more when we asked for them.
7.0
I find it odd that there is no body to help with your luggage and no elevator. No body informed me before my stay that the pool was closed. The room was clean, everything was working fine but why there is only one ice machine and on the second floor. No elevator. Good luck to anyone with their luggage. I was alone and pregnant, the lady at the front desk offered her help but I felt bad. I shouldn't feel bad, somebody should be there to help with luggage. The included breakfast were delicious and everyone who was there was nice. But poor management otherwise there would be an elevator or someone to help with luggage.
8.0
Friendly staff and very comfortable and clean room.
Pool unfortunately closed the day we arrived. Air-conditioner was loud whilst it was on. There was no Best Western signage from the road so it was difficult from the road to figure out you were at the Best Western itself.
9.0
Clean, friendly staff.
All good.
6.0
restaurant was great and beds were comfortable.
Pool rundown. exchange rate was 1-1 never exchange money here.
7.0
easy check in, good sized room
9.0
loved the outdoor pool and restaurant.
8.0
Beds were very comfortable
Restaurant was closed 2 days during our stay
8.0
Nice breakfast and good location for our Petit Train Du Nord bike ride. Rooms were clean and spacious.
Staff initially said they do not store luggage for guests which we found very odd. They did end up storing it for us.
We were also double charged and but that did get refunded after a few days.
FAQs
How much does this hotel cost compared to others in Saint-Jérôme?
The average price for a rental in Saint-Jérôme is £87 per night. This rental is £3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Hotel St. Jerome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Hotel St. Jerome. Enjoy the water!
Is Best Western Hotel St. Jerome pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Hotel St. Jerome?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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