Holiday Inn Express Chicago-Downers Grove, an IHG Hotel
About this hotel
Located in Lombard, this attractive hotel for £49 per night is a fantastic choice for your next break. Easily accessible from Interstate 335, this Downers Grove, Illinois hotel is 14.7 miles from the Brookfield Zoo. The hotel includes a 24-hour gym and guest rooms with free Wi-Fi.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Lombard, IL
Reviews
3.4/5.0
Average(279 Reviews)
100% verified reviews
10.0
The check-in and checkout process was smooth.
9.0
The beds were comfortable with good pillows. The hot breakfast was outstanding. The staff was friendly.
No room darkening curtains on the windows.
2.0
Not clean and due to renovation
Very dirty and very old furniture
I found couple of hair in my scrambled eggs
Inside hotel is not clean and not recommended until renovation completed
7.0
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Chicago.
The staff at this property are all great! They all go above and beyond to make your stay comfortable.
“All the staff were lovely. I just feel like I wasn't informed of anything.
“The room was comfortable and clean. The air conditioner worked beautifully. Breakfast was very good and many option they have in break fast for vegetarian and non-veg as well. I like breakfast here.
The Apple and Banana also provided in breakfast.
The sweet strawberry and sweet curd is very good.
The grain and nuts provided in breakfast are really good. Pan cake machine and Toast maker also there in breakfast room that addended more choices in break fast.
Milk can was also there in breakfast room you can add as required in milk coffee.
The coffee is very good and have good amount of ingredients available there to mix. Microwave help much to make it hot.
The microwave provided in room was very very helpful and thank for providing microwave in room.
Room door digital lock is very good and open quickly as soon as you swap digital key.
Huge free parking lot available for parking. I don't tried but good restaurant in near by area for Lunch/Dinner.
I think location need more close to downtown. Due to rain and traffic traveling from Chicago downtown to Hotel time is around 55 minutes one way, so total almost 2 hours traveling time form and to Hotel to Downtown Chicago. I see the more trash near Lift lobby. Lift Lobby area need to be more clean. Air conditioner fan was making noise if set below 72 temperature.
10.0
Great location and really friendly. Will spread the good word about this lace
No swimming pool
3.0
I picked it for the location. The room was partially remodeled, but old damaged doors were not replaced.
Air conditioning did not work. and the fan was loud. only 2 bath towels in a 2 bed room. the lobby was so loud I couldn’t hear the desk clerk. no answer when I called the lobby to get towels. no luggage carts available.
4.0
Breakfast is always good here!
Charging ports in room not working and the hotel has a bad smell now within the hallways...Things have changed since I first started staying here.
7.0
Lobby matches the cheap price, but when you go upstairs ,the hallways and rooms have been renovated.
Room doors clatter when they close so everyone can hear it.
9.0
Cleanliness, good full breakfast, comfortable bed
1.0
The area was convenient to the location we were visiting.
Attached you will find the confirmation I received originally when I booked the two rooms. I contacted the hotel before we arrived and requested that a bathseat be placed in our room if possible (which they did not do, I had to go downstairs and ask for one) plus when we complained about the rooms the desk clerk was very rude and just said they never have Executive King Rooms with Balconies, he NEVER offered to move us to other rooms like you were told.
This hotel was the worse experience I have ever had. Their breakfast is not kept at the right warming temp., we had to use the microwave to reheat EVERYTHING, when I tried to get Cranberry Juice the machine gave me watered down OJ, ALL the juices were watered down plus the non-smoking rooms smell of smoke.
I do not understand how they can carry the Holiday Inn name ... Holiday Inn has always been were I try to book my visits but NEVER AGAIN.
I am also seriously thinking about nerve using Booking.com to book my stays. On your website you show descriptions that apparently are different than what the Hotels offer, and then say guests are getting great discounts.
3.0
The elevator was not working. My husband is a veteran and has a very bad back, no one helped him get his bags to room. The room was not made up, bedding, sheets and comforters all over the floor. Staff member alerted, saw room and said, so what’s wrong with it? Seriously, the beds were not made, this was a new check in.
8.0
location and extra friendly and helpful staff!
a bit older
10.0
it was clean and quiet atmosphere.
The newly updated room and bathroom.
8.0
room
n/a
5.0
facilities are NOT well mantained. NOT clean, breakfast area is not clean. GYM is too basic NOT clean NOT well Mantained. they DONT clean the rooms daily, and carpets are very dirty. staff is friendly. price is TOO high for what it really is.
too dirty. they dont clean rooms daily. gym is dirty and too basic. facilities are NOT maintained
10.0
property was great
Mittel was great he was pleasant
10.0
nice hotel, good breakfast.. nice and relaxing..
1.0
conveniently located near shopping and restaurants
Everything besides the breakfast.
3.0
the location
Too much noise created by other guests. Slamming doors in the middle of the night and loud voices in hallways after midnight every night!
3.0
Breakfast was very good. The location was great—/close to our son and grandkids
The shower did not work—so no cleaning up. They had vacancies— I checked with the front office. Also I accidentally booked 2 rooms, I thought I had only RESERVED a room, because the website said only 2 rooms left. Just a mix up on my part AND the hotel chain—the front
desk only said they could reimburse for 1 night, but not 2. They said I could speak to the manager the next morning, but when I went to talk to him the next day, he “wasn’t there”. Also, someone put their foot through the bathroom and they had tried to “patch” it—why not get a new door? Also, housekeeping did not even come in to clean bathroom or make up the bed! Obviously, no tip was left
10.0
The room was very clean and breakfast was very good
Couldn't figure out how to work the vending machine
10.0
friendly staffs
nothing
6.0
the breakfast
the smell of the room
FAQs
How much does this hotel cost compared to others in Lombard?
The average price for a rental in Lombard is £106 per night. This rental is £57 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Chicago-Downers Grove, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Chicago-Downers Grove, an IHG Hotel?
We found 12 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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