Staybridge Suites - Kansas City-Independence, an IHG Hotel

Staybridge Suites - Kansas City-Independence, an IHG Hotel Hotel in Independence

About this hotel

Located in Independence, this charming hotel for £76 per night is a fantastic choice for your next trip. The Truman Sports Complex is a 15 minute drive from this all-suite hotel in Independence, Missouri. It features an outdoor pool, a gym, and full kitchens in the suites.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Garden

Map of Independence, MO

Nearby attractions

The Nelson-Atkins Museum of Art

12.31 miles

National WWI Museum and Memorial

Staybridge Suites - Kansas City-Independence, an IHG Hotel

3.8

Good(84 Reviews)

Hotel in Independence, MO

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

££££

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Garden

Map of Independence, MO

Nearby attractions

The Nelson-Atkins Museum of Art

12.31 miles

National WWI Museum and Memorial

Reviews

3.8/5.0

Good(84 Reviews)

100% verified reviews

8.0

Aug 2023

Very good

Location and rooms

Hot tub appeared to be broken for a long time. Pool area in general could have been better maintained.

9.0

Jun 2023

Wanted a centrally located, quality hotel to the places we wanted to visit. Good neighborhood.

Location was great for where we were going. Bed and room were clean. Breakfast was good. Located near a variety of good restaurants.

The television didn't really face the bed or the couch. I like to watch tv while I go to sleep. I could turn it some, but watched at about a 45 degree angle.

3.0

Jun 2023

Bad for the money

An okay stay. For the price, I was expecting more. Poor customer service at the front desk. Called ahead of time to say we ran into an issue and won’t be checking in until early the next morning, around 4am. We called twice and spoke to two different front desk staff. When we arrived, no one was at the desk. The door phone rang for about 10minutes before someone emerged from the office. I could hear the phone ringing from the front door. I’m sure if you had a room close to the front door they heard it too. Check in was decent. Got into our room and went to sleep. The housekeeping note says “if anything is not up to your standards at check in, please let us know right away.” Granted we checked in at 4am after driving over 12 hours to get there, we did not inspect our room thoroughly right upon arrival. When we woke the next morning, we noticed the dishes in the kitchenette were dirty, coffee grounds still in the coffee pot, and dishes in the dishwasher. Again, a little bugged, but since we didn’t bring it up at check in, I figured we were sorry out of luck. Kids were playing with Hotwheels in the room, so we had to move the fridge and couch away from the walls to get the lost cars. At check in, the lady said they “don’t have ice makers, but they have in the room so just turn it on and you’ll have ice”. Moving the fridge just a bit, you would see why you don’t have ice, it’s not hooked up to water. When moving the couch, we found a used tampon plastic under the front of the couch. I brought it up to Mike at the front desk and He said he’ll let his manager know right away and she’ll get back to us tomorrow. Well, tomorrow came and went and no call. So I went down to the front desk again and asked if the Manger Staci was going to call me today. Mike said she was in today, but didn’t call, so she’ll probably call Monday. Went to check out Monday morning and Julie at the front was frazzled saying the system is down and they’ll email a receipt. No call/email!

Outdoor pool closed

9.0

Apr 2023

Superb

Clean and well-located

Understaffed

7.0

Apr 2023

Good

Location is great close to everything including the highway girl at the front desk was amazing and super nice very helpful

Room was a little rough and not real clean fingerprints and handprints on mirrors bathroom covered in caulking a little tacky considering it is a pretty nice hotel wouldn't have been so bad if the caulk would have been color matched with the tan color instead of white caulking smeared around the ceiling and on every seam. The room didn't match the photos on website also was supposed to have a walk-in shower and was stuck with a bathtub room didn't seem to be what I booked nor what I saw in the photos nor was it as nice as it was the last time I stayed here probably should have said something but we were very tired and ready to relax

9.0

Mar 2023

Superb

Good Breakfast

It was rainy this day

8.0

Jan 2023

Very good

Clean rooms

No ice machine or vending machine

10.0

Sep 2022

Expectations were exceeded. Definitley would stay at this property again.

The breakfast was great! Actual bacon and little omelets! Also, the entire hotel was well kept, comfy bed and amazing water pressure for the shower. Got text communications to make sure we were in the loop.

6.0

Aug 2022

We were disappointed with this stay. The place felt neglected. Sub

Breakfast was good. The bed was comfortable. Location was great.

Our bathroom door was broken and wouldn’t even begin to close, the dishes were still in the dishwasher, with food stuck to them, although the cycle had ran. We had only two forks and two spoons to last us for 4 days, the “gym” was attached to the laundry room and felt like a sauna at 90 degrees, making it unbearable to use. We tried, but it was just too hot. 1/3 of the washers/dryers were out of order, so there was a long line to do laundry

7.0

Aug 2022

Staff was not very friendly or helpful. Long wait times for check-in

The size of the room was good.

When we arrived at the hotel, an hour early, we asked for early check-in (after calling ahead of time) and were promptly dismissed and rudely reminded that check-in time was 3 pm. My family and, I who had been traveling for hours, went shopping to pass some time. When we arrived back at the hotel at 3 pm (check-in time) we were asked to wait once again. At 3:30 pm we were told by a hotel staff member that they didn't know why we were told to come back at 3 pm because the check-in time can vary based on how many guests have asked for a late check out time. I have NEVER been to a hotel where the check-in time was just a "suggestion." After waiting nearly another half hour, and finally having to get firm about getting a room since we had 4 people to get ready for a family gathering, we finally got a room about an hour after check-in time. We would have been ok with the staff admitting that they had made a mistake (which they did) with the room situation. What wasn't ok was how they tried to shame their guests by stating that guests should not assume they will get their room at check-in time. What is the point of a check-in time if the hotel can just randomly decide to change the time? At other hotels I've been to, whether other guest get late check-out or not, the hotels ensures that rooms are turned over in time for arriving guests. It was extremely uncalled for how the staff expected guests to wait for an hour so that they could fix their mess up.

8.0

Jul 2022

would stay here again

comfortable beds, but many with only one so family slept on couch. free breakfast. extremely nice staff, especially in the breakfast area.

other than the bed situation, nothing I didn’t like.

8.0

May 2022

Room was nice but not properly set-up.

Room was nice just not properly set-up

First room HVAC did not work. staff sent us to 2nd room that had not been completely prepared (no towels, no shower gel, no luggage stand, no ice container). Staff was helpful in getting items but was annoying to have to ask.

8.0

Apr 2022

Very good

The location was real good. Close to interstate with other quality hotels & restaurants. The room suite was what expected and appeared pretty clean. Good and comfortable bed. Soap, Shampoo, Conditioner storage container nearly fell off the wall while I was taking my shower.

The continental breakfast wasn't the best. At 8:00 AM there wasn't a good selection left from earlier breakfast eaters. Coffee was empty as well as several food containers never had food. There wasn't a complete selection of food to start a new day. Selection not sufficient for a quality hotel.

8.0

Mar 2022

Very good

Convenient location to my destination.

Didn't find the coffee pot until late at night. I found it in the dishwasher.would come again.

7.0

Feb 2022

It was to much i didn't want to take a bath

It was close to the concert and food

I thought it looked cleaned but there was hair on the bath tub and a little bug

9.0

Feb 2022

Superb

Many options for breakfast. And clean rooms and areas.

The bed was a little sunken in.

10.0

Jan 2022

Exceptional

Very nice accommodation, clean room,courteous staff,and a very good breakfast.

10.0

Dec 2021

Exceptional

Everything

Coffee grounds from last person that stayed there in cof pot

4.0

Dec 2021

unhappy. Very unhappy.

location

charged me over $140.00 more than Booking.com said it would cost

3.0

Dec 2021

Poor

There was food still in our refrigerator and the staff seemed very put out when we requested they come clean it out. There was food (bread sticks) in between the cushions of the sofa. They were not Covid safe. The plastic silverware was not plastic wrapped nor were the handles covered. However, they claimed they could not put away the clean dishes in the rooms due to Covid protocol. Overall the room was unacceptable, the staff not overly pleasant. I feel that I completely overpaid for the stay.

10.0

Nov 2021

I’ll be back

it’s awesome

no ice machine on the floors

FAQs

How much does this hotel cost compared to others in Independence?

The average price for a rental in Independence is £112 per night. This rental is £36 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Staybridge Suites - Kansas City-Independence, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Staybridge Suites - Kansas City-Independence, an IHG Hotel. Enjoy the water!

Is Staybridge Suites - Kansas City-Independence, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Staybridge Suites - Kansas City-Independence, an IHG Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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Staybridge Suites - Kansas City-Independence, an IHG Hotel

About this hotel

Amenities

Map of Independence, MO

Nearby attractions

Staybridge Suites - Kansas City-Independence, an IHG Hotel

Hotel in Independence, MO

Reasons to book

About this hotel

Amenities

Map of Independence, MO

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Independence?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Staybridge Suites - Kansas City-Independence, an IHG Hotel pet friendly?

What amenities are available at Staybridge Suites - Kansas City-Independence, an IHG Hotel?

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