The Row Hotel; BW Signature Collection

The Row Hotel; BW Signature Collection Hotel in Willow Glen

About this hotel

Nestled in Willow Glen, this charming hotel for £68 per night is a great option for your next vacation. The Row Hotel; BW Signature Collection is within 10 minutes' drive of San Jose International Airport, SAP Center, and the San Jose Convention Center. Free WiFi is available.

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Willow Glen, CA

Nearby attractions

Santa Cruz Wharf

25.67 miles

Municipal Rose Garden

0.74 miles

Oakland Zoo

31.55 miles

Winchester Mystery House

0.87 miles

The Row Hotel; BW Signature Collection

4.0

Good(282 Reviews)

Hotel in Willow Glen, CA

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more

££££

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Willow Glen, CA

Nearby attractions

Santa Cruz Wharf

25.67 miles

Municipal Rose Garden

0.74 miles

Oakland Zoo

31.55 miles

Winchester Mystery House

0.87 miles

Reviews

4.0/5.0

Good(282 Reviews)

100% verified reviews

6.0

Mar 2024

Interesting

The bed was comfortable, the room was clean.

The automated attendant at check in and out.

5.0

Feb 2024

Not a good stay and nothing was done to compensate the inconveniences

Plenty of parking and property is secured

I asked for early check in and they wanted to charge me $50.00 which I declined and kept checking in at 3pm. Got there on time and room was t ready. It was ready 45 minutes later. The tv didn’t work, there was no phone in room and continental breakfast was beagles, cereal and coffee only. Very misleading. The jetted tub was so dirty and smelled like mildew!!!

10.0

Oct 2021

Exceptional

It was clean, bed was comfortable. Friendly staff.

2.0

Oct 2021

Very poor

The front desk was helpful, especially the night staff. They also had a vending machine with decent options.

When we arrived to our room it was way smaller than expected. The room looked like it wasn’t tidy, there was dust on things including all over the a/c vent. There were hardly any amenities. 1 body towel despite booking for 3 people. 1 roll of toilet paper. No comforters, just sheets. Had to ask for all of these things when it should’ve been provided from the beginning. The comforters were also just fleece blankets and not actual comforters. Felt like a step up from a Motel 6 which is unacceptable for the price you’re paying. The front desk told me they had a week left in business which is why they didn’t have enough inventory. Shouldn’t that be a disclaimer before you book or reflect in the pricing? Very odd experience to say the least.

9.0

Oct 2021

Superb

Bed was super comfy. Shower needs a little attention…mold around the caulking. Breakfast marginal. Staff was super

Mold in shower. Hairdryer in room

8.0

Oct 2021

Very good

The room was very nice and the bed was very comfortable. It was very clean and I thought the aesthetics of the overall hotel was nice. It was well located to Santanna Row.

2.0

Oct 2021

Misleading hotel. Go somewhere else.

The breakfast is just a bag with juice boxes, granola bars and mini muffins. The location had homeless people outside at night doing strange things. There was even homeless people in the hotel garage.

The junior suite with the hot tub is a SMALLER room than the king bed room that they charge far less for. It's incredibly misleading to put the word "suite" in the title of a room and charge more for it yet the room is smaller than some of the far cheaper options. I feel ripped off to be honest.

9.0

Oct 2021

Superb

Clean, quite, staff is good services

for got cleaning service between two days stay.

1.0

Oct 2021

Disappointed

Nothing property manager is rude and disrespectful

I was discriminated for the type of bank account I use

10.0

Sep 2021

Friendly Helpful Staff

Quiet problem free stay

Sliding glass shower doors

7.0

Sep 2021

Good

The only problem I had with the hotel was that breakfast did not include any protein. I was unable to eat anything. I had chosen your hotel because it stated you served breakfast. Even yogurt would have been acceptable.

7.0

Sep 2021

Good

Breakfast Could last til 10am or leave some toast at the door. I am a pm shift worker for over a decade. That would have been a nice gesture.

Instead of tanbark, have a patch of grass since the area to poop is so small for the pets to use. No pet likes tanbark real or fake grass is way better!

5.0

Sep 2021

It was okay

Everything seemed clean.

The street noise was very bad and made it difficult to sleep

5.0

Sep 2021

Not bad for the budget tier, but definitely no frills.

Friendly staff, good location, ample and easy parking.

The complimentary breakfast is laughable. On my second day, my shower expelled HUMAN WASTE from a sewer backup, soaking the carpet. They gave me a new room promptly, but that’s a significant plumbing problem. They have curtailed housekeeping service because of COVID, but when I asked for more toilet paper they asked when I would like to pick it up — the least they could do is put it in my room! On the whole, the hotel is just a bit shabby; it attempts to look nice, but it’s a thin veneer. It’s the little things: fixtures in need of repair, coffee machines but no creamer, a jer tub with no controls for the jets. It would be easy to make some improvements and up the quality substantially.

10.0

Sep 2021

Clean

No finger prints in sight everything was super clean . Staff was on point !

Update the shower stalls . More pictures on the wals in the room includimg the bathroom

2.0

Sep 2021

Over priced

Idiots work here.

7.0

Sep 2021

Good

The bed was very comfy and everything in the room worked and the blue LED lights were pretty cool, I enjoyed the “hot tub” aka XXL bathtub with 4 very light jacuzzi jets, but that is only because I’m a very small person, so to me it was definitely closer to a hot tub than bathtub. My husband did not day the same. Also, even with Covid, the snack breakfast wasn’t bad. Lady at the front desk that checked us out was nice. Also still trying to decide if I liked that the front desk was on second floor, kind of different.

The fact that they advertise a Hot tub in the room when really it’s just a very large bath tub with jets, in the bathroom with a shower above it. Also you could tell it was pretty run down and they just went over the old crap to redo the bathroom to make it look nicer. And there was mildew on the jets in the tub. Also, kuerig in the room would have been awesome if it wasn’t so dirty, because the coffee at the “breakfast” was HORRIBLE. Also 3rd floor was slightly noisey, and the area was SUPER ghetto even the hotel seemed fancy. And guy at the counter when checking in talked way too fast and wasn’t very welcoming.

10.0

Sep 2021

I felt safe

Muffins are good

Warm breakfast would be nice

9.0

Sep 2021

Superb

Lights

6.0

Sep 2021

Pleasant

Breakfast was more like a snack bar. The remote to the TV was not synced together.

9.0

Sep 2021

Superb

Corner room, spa tub, and the blue led lights were nice.

Some of the power outlets in the room didn't work. Needed more pillows.

10.0

Sep 2021

Clean hotel and friendly staff

Great value for the price. The rooms and hotel overall were very clean. The gentleman that checked us in at night was very friendly and helpful.

Nothing bad about the hotel. There’s not many eating options at walking distance.

FAQs

How much does this hotel cost compared to others in Willow Glen?

The average price for a rental in Willow Glen is £139 per night. This rental is £71 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Row Hotel; BW Signature Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Row Hotel; BW Signature Collection pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Row Hotel; BW Signature Collection?

We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.

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When traveling to Willow Glen, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at £81 per night.

££££

The Row Hotel; BW Signature Collection

About this hotel

Amenities

Map of Willow Glen, CA

Nearby attractions

The Row Hotel; BW Signature Collection

Hotel in Willow Glen, CA

Reasons to book

About this hotel

Amenities

Map of Willow Glen, CA

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Willow Glen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Row Hotel; BW Signature Collection pet friendly?

What amenities are available at The Row Hotel; BW Signature Collection?

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