Quality Inn & Suites North
About this hotel
Situated in Springfield, this lovely hotel for £60 per night is a fantastic choice for your next vacation. The Quality Inn & Suites North hotel is located off Interstate 44, just 15 minutes from the Springfield/Branson National Airport.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Laundry
TV
Map of Springfield, MO
Reviews
2.5/5.0
Average(320 Reviews)
100% verified reviews
5.0
Price
Didn’t like the clientele, the hotel was under staffed, no towels in room, and crack-heads up all night in lobby hallway talking loudly. Will never visit again.
1.0
N/A
The room was filthy, bedding had pee stains and blood stains on them. Asked for new clean bedding and took 2 hours to finally get them after the night clerk had to argue with the owner about needing them!!! Woke up the next morning and there are ants everywhere, bathroom disgusting, carpet completely disgusting, no elevator at this hotel. Owner needs to start putting $$ back into the property instead of pocketing it!!! Will never ever stay at another quality inn and suites because the website and pics are deceiving and the whole place is of the absolute lowest quality I've ever stayed at....never again
1.0
Nothing horrible dirty
Nothing
1.0
First room smelled really bad. 2nd room ok. Did not wake up for breakfast. Were awaken by house keeping while sleeping to see if we had trash. Hair dryer did not work. Did not receive another until next day. No elevators. My husband can barely walk without falling. Room On 3rd floor. The last time I used Comfort Suites, I was charged for two rooms at ,$135 each for just me and my husband. They said the maid had to clean 2nd room so we had to have used it. They had a dishonest employee. We are never going to use "choice hotels" again. I don't trust them anymore.
9.0
Staff was friendly and helpful
1.0
The absolute worst!
Everything
8.0
The breakfast was great. The maid service was also pretty good. The pool was a great extra!
The light in our bathroom was very dim and the plumbing in the tub didn't work quite right.
10.0
Perfect
Nothing
10.0
great place
just the gravy was a little off but other then that was great
2.0
The location
There was hair all over the linens. No t.v. the heat and air unit was torn apart and didn't work properly. Bathroom wasn't clean.
1.0
Customer service
Their was weed in my room. I had two toddlers so that was unacceptable. The floor was black from dirtiness left our feet black. It was a disgusting facility.
4.0
Only the friendliness of the one staff I encountered. I did not feel safe in the room they put me and the room didn't even have a phone. I'm 75 and in the room alone. It was on the outside of the building, which was not explained to me. I requested a refund and checked out. I went to another hotel just down the road and only paid $15 a room more for well lit, very clean and new everything. This does not compute. How can one be so awful, old, dingy, and short staffed and only be that different in price? I would hope you would check on the properties better before listing them on your site.
Everything.
5.0
Breakfast was ok they were out of milk then out of butter the. Out of plates the preparer did a good job for what they had to work with
They didnt have hot water for a day which i was totally i inconvenienced us.the lack of towels and short staffed on housekeeping was an issue
4.0
Never stayed here before and won't stay,again
Tv only had one channel, no cover on fan, trash laying around parking lot and outside rooms
3.0
my tv wasn’t working. I reprogrammed it while I waited on maintenance to come up. It didn’t work and they never showed up. I went downstairs and told them what I tried and they said he’d be up soon. still no one. I called down again. finally someone came up. I told him that I tried to go thru the channels and he basically tried the same thing I just said I did. then I go to leave for dinner so to give you an idea. I mentioned the tv at 3:45. I go to dinner at 7. I get back around 9:30. still not fixed. I call them. they say that’s all they can do for the night. I have a toddler mind you. and two teenagers. I ask for a manager. she won’t be available til 9am. Next day… I go to check out at 10. no manager there. she won’t be there til this evening. I check out. I try calling just now. no answer. I’m not happy with them.
1.0
the staff
it was dirty
1.0
The location was great, rooms clean and comfortable, breakfast goes fast so get there early.
No hot water for half the days I was there, unauthorized charges to my card not worth the headache.
1.0
Horrible experience. I have never stayed at a Quality Inn again in my life
rude service. Even though I had a reservation, they said there was no room available. I was waiting a long time for a room. From the smell, the sheets had definitely not been washed. hardly any outlets in the room work as well as the microwave didn't work either. Also, I couldn't watch TV because I didn't have a remote control. I called the front desk and the man who was there hung up on me and ignored me
6.0
Convenient location
The hot water in the tub couldn't be turned off, so we woke up feeling like we had slept in a sauna. There was water everywhere, even dripping down the walls.
1.0
The desk managers were pleasant
No hot water. Very dirty. Lobby smelled like pee. Very old hotel. Bed frame was broken.
7.0
I thought the roooms were really nice
A staff member at the desk was not very business like at the front desk
1.0
Good breakfast
Rooms generally dated, dirty and with worn fabrics. Offered room smelt heavily of smoke, with replacement room better.
1.0
breakfast
they didn’t have water and later when they have water it wasn’t hot
10.0
How helpful the employees was and respectful
I like that I was helped with no problem everything was taken care of
1.0
nothing because I didn’t get to stay there… They booked a room and sent me into a person that was already in the room. The room they sent me to is occupied. The second room they sent me to a smoke-filled… And I’m pregnant. they canceled the booking and I still haven’t gotten my money back. I never even stay there.
nothing because I didn’t get to stay there… They booked a room and sent me into a person that was already in the room. The room they sent me to is occupied. The second room they sent me to a smoke-filled… And I’m pregnant. they canceled the booking and I still haven’t gotten my money back. I never even stay there.
1.0
literally nothing
our hotel room keys when we went up to the hotel room didn’t work as soon as we got up to the 3rd floor had to go get. 1 new one . then it got worse the room we stayed in the toilet was leaking and the puddle on the floor when we got into our room had soaked our whole entire floor !!! literally but wouldn’t ever stay their again Esmeralda was super rude to me when I talked to her about it on the phone and I wanted a full refund and she wasn’t going to give me a full refund so she said she would compensate me for half and I was thinking okay at least. I got something back but I remember this one manager sierra who I first spoke too and I called back later that day let her know my experience and she gave me a full refund and tbh I feel like no matter. how hard your job is and your attitude shouldn’t be reflected onto someone else and Ik just hoping that manager has a very good day !!! and learns to treat people better ! and not make smart remarks towards customers and I was informed the reason why she said things to me was because she was in a bad mood !
FAQs
How much does this hotel cost compared to others in Springfield?
The average price for a rental in Springfield is £74 per night. This rental is £14 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Quality Inn & Suites North. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn & Suites North pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn & Suites North?
We found 5 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, laundry, and tv.
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