The beds were comfy and nice with relatively nice pillows

The walls of some of the rooms I stayed in were so dirty it was disgusting. The rooms also differed in quality greatly!!! As some very much less than sub par

Room was so smelly beds were too small they said its queen bed but im sure they were double bed only. No one cane to clean the room next day washroom was too bad overall please never think of staying here

There was only 2 pillows on our king bed, we asked the front desk for and extra and we were told they don’t have extra pillows to give out and offered us towels instead.

Microwave is always nice to have!

location, check in, staff

no breakfast

Location

No breakfast provided, although advertised. Bathroom was very small and door was difficult to close.

The reception area is nice.

Everything else. Falsely advertised cancellation policy, out dated rooms, rude and unhelpful staff, dirty bathroom.

i like the area .

there is no breakfast . you have to go across the street to the deli

I’ve stayed here a few times in recent years. After this visit, however, I can tell you that, since under new ownership, this place has turned into a dump. The upholstered chair was covered in massive stains. The carpet felt so dirty, that I threw a sheet down on the floor to walk on! Although the ad said that breakfast was available (& included), there was none. There were no other employees on site, aside from the very nice (but harried) desk clerk/manager. There was no housekeeping staff (or anyone else) aside from the manager on the premises! He had to personally deliver requested towels/sheets to someone’s room, leaving his post @ the front desk!! Guests are greatly overcharged!! I’ve stayed in a Motel 6 that was much cleaner than the East Norwich Inn!! A tremendous disappointment!

The room itself was comfortable and clean, though dated - somber soft goods and the hard case furniture was nicked and dinged.

The checkin and checkout was appalling. The guy was unkempt and kind of creepy. there was no one at the desk for 15 minutes in the morning - the guy went out for his own bagel and coffee at peak checkout time. AND the breakfast room on-site was closed - there was a crude sign saying “Closed for your convenience. There is a bagel place across the street”. All really subpar.

I appreciated the location of the property. It was close to my child’s school which made commutes easy. Check in / out was easy.

No elevators made carrying my bags a bit difficult. A fresh coat of paint on the room walls would make a world of difference. At first I thought the counter & bathroom looked dirty so I did a once over and it was CLEAN!! Very clean. The Inn is dated but I kinda liked that.

Location

Room was not cleaned Key didn’t work well No breakfast facilities.

value and clean. nothing fancy but didn’t feel cheap

the rooms need an update but overall, it was clean. the hotel employees are very nice and welcoming. they did charge our credit card although we asked to pay cash at check out. close to restaurants and has free parking