Hilton Garden Inn Martinsburg
About this hotel
Set in Martinsburg, 29 km from Locust Hill Golf Course, Hilton Garden Inn Martinsburg offers accommodation with a fitness centre, free private parking, a restaurant and a bar.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Shenandoah Valley, VA
Hotel in Shenandoah Valley, VA
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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££££
Reviews
4.5/5.0
Excellent(252 Reviews)
100% verified reviews4.0
The location was great as well as the staff and facilities.
I was at the restaurant bar downstairs when a young child was carried out to the lobby with a host of family & friends as he had drowned in the pool at the facility. The Bartender rushed to him and performed CPR and after 10 mins and a few broken ribs, the child was revived. It was very emotional and upsetting. I couldn't even sleep that night. I am still feeling upset just being a witness. Maybe the pool hours should be shortened after a certain time for children staying at the hotel as it was after 9 pm. Or maybe hire a Lifeguard. I'm happy the bartender, Rebecca was there and was certified, but it was a horrible experience to watch. Still praying for the little boy.
1.0
We arrived and sitting in the parking lot for a reservation we booked the night before but was told there was nothing showing on Hilton’s end of our booking then being told from booking.com since we did not check in we would not get a refund. The manager at Hilton called booking.com with our reservation number and code and could kit be assisted. It took us meaning my wife and myself to find a number to speak with someone who finally helped us
Nothing on the property thank you for the refund going forward we will book directly through Hilton
10.0
If I had an issue for example our comforter had blood spots on it and didn't realize. (Not from us) they gave me new bedding. A lady was mean to the kids in the pool area. They stepped in when they heard about it. I'm ready to come back already. The lady for house keeping was amazing also. Super friendly.
The ants by the pool. But the lady took care of them. Other than that it was good
5.0
close to every thing
no free breakfast other places are just as nice with free breakfast
9.0
Clean and right off the highway .
Surprised us with the fee for the dog
9.0
Location
Nothing
10.0
Convenient off Hwy and clean with pool. Nice to have coffee/tea in morning as we checked out. Nice bathroom tub and shower options.
10.0
Great place! Our go to place every time we go to visit Martinsburg
8.0
Room size.
10.0
Cleanliness and how quiet it was
Some of the front desk employees not so friendly not all just a few
8.0
Extremely friendly and helpful staff! Nice surprise during a long drive home after flight cancellation.
8.0
Clean Food from restaurant was very good.
No breakfast with stay. Had to pay for breakfast. My husband fell in the bath//tub combination due to very slippery condition. Not a very comforting decor. Too modern designer style with
Cold atmosphere. Had to warn the afternoon staff member about puddle of water on the floor from pool area in front of reception desk…it was a danger. His reply …oh guess I should put a sign there.
8.0
Clean and bed was comfortable
10.0
Didn't use
N/A
9.0
very large room. super clean. great staff
breakfast was overpriced for what was available.
10.0
This place was very pretty, clean, and the staff were all very nice. the location is great and they had everything we needed. the price was great as well.
There was nothing I didn’t like about this stay.
9.0
Very clean facility. Loved the indoor pool!
Asked for 2 extra pillows when I booked the room. They were there when I checked in I didn't have to call and ask
10.0
The staff was professional and friendly.
10.0
well maintained
courteous and helpful front desk staff
overall I recommend to all weary travelers
10.0
Exceptional people, facility, amenities.
10.0
The property is very well situated near shopping and restaurants and off the highway. It’s also very new and modern design! The beds were soooo comfortable!
Nothing comes to mind!
8.0
pretty
your food layout was odd.
you order your food but if it’s on the buffet, you have to get up and get that choice there. customer service was not thought out.
10.0
The staff was wonderful and went above and beyond.
nothing
FAQs
How much does this hotel cost compared to others in Shenandoah Valley?
The average price for a rental in Shenandoah Valley is £152 per night. This rental is £96 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Martinsburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Martinsburg. Enjoy the water!
Is Hilton Garden Inn Martinsburg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Martinsburg?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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