The Rose & Crown Hotel, Sure Hotel Collection by Best Western
About this hotel
The Rose & Crown Hotel, Sure Hotel Collection by Best Western is an old English coaching Inn, set in the heart of Tonbridge. Located in the middle of Tonbridge High Street, and opposite the Ancient Castle and Tonbridge Public School.
Amenities
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Family friendly
Map of Tonbridge and Malling District
Hotel in Tonbridge and Malling District
Reasons to book
Includes essentialsInternet / Wifi, Parking, TV and more
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££££
Reviews
3.1/5.0
Average(1,664 Reviews)
100% verified reviews5.0
Central location
Needs a bit TLC very dated window in room cracked and held with sellotape and net curtain ripped, lid on kettle broken shower very poor. Creaky floorboards everywhere. Continental breakfast very poor selection and they don’t serve food at lunchtimes or evenings.
4.0
location
your images on the property looked better than the real thing!!
9.0
4- poster bed was a bonus
little too hot in the room
1.0
Nothing - I left within 20 minutes due to the place being unfit to stay
The room was unbelievable run down, the curtains where ripped, bedding stained, mold in bathroom.
8.0
Quirky
Winding stairs
5.0
Comfortable bed excellent location
Unable to open a window, window sills a bit grubby, loose toilet seat
8.0
Overall we love this hotel. We prefer to stay in the main hotel which was able to be arranged on this occasion and our request for rooms next door to each other was also met. The rooms are great. I hate corporate hotels (we all know the ones we mean!) and the Rose and Crown is ideal with bedroom windows that actually open, lovely old wood floors, individual decor etc.
Our only slight issue this time was with the breakfast in that it appeared to be on a buffet service but the heat had been switched off which meant it was cold! However, the staff quickly remedied this and provided freshly cooked breakfast with the same great produce which we always get at this hotel. I believe the hotel is not able to offer lunch and dinner at the moment which does not affect us directly but may have been the reason for the slight breakfast issue.
4.0
Reception staff were lovely.
The toilet flush did not work... ??? the room was very hot and the fan really loud, there was some loud noise outside from an air handling unit maybe? meaning we slept pretty badly. The shower was spitting and water was tepid.
7.0
Room was at front of building, very clean, good shower/hot water.
Good choice at breakfast either continental or full English.
Location right in town centre.
Room at front was rather noisy in evenings due to traffic - not the fault of the hotel though.
3.0
it was on the main street so we could walk around Tonbridge.
The room was in a quiet location
Free off-road parking
The room was in a dilapidated block that looked like 1970s and the decor was old and faded.
It was not very clean
The mattress was not good quality
Windows did not shut securely
Curtains were old and tatty
8.0
Great Position in centre of town.
A bit dated.
8.0
Great comfy bed, huge room, quiet, lovely staff.
Water pressure in showers is only thing letting down this hotel.
8.0
The location was great,staff helpful,beds comfy.
Hotel was nice but we was sent outside to extra rooms,might be because we asked for a quite room but was a bit surprised to be sent away from the main hotel.The room was dated and there was a lot of bedding laying around which didn't look great.
5.0
Central. Had a car park
Rubbish on flat roof when you look out the window. "Rose garden" full of anything but roses, including large amount of cigarette butt's, petrol can, garden tools. Communal areas, hallway, stairs haven't seem a vacuum for about 6 months
5.0
Raj the night manager was fantastic
The view was disgraceful overlooking a balcony covered with pigeon poo hadn’t been cleaned in years 🤢 No fan in room very hot didn’t want to open window cos of pigeons
3.0
Staff were lovely and the breakfast was tasty
The room facilities were very basic. The shower took a long time to adjust the temperature. The toilet either did not flush, or took 15mins+ to flush. Carpets were all very old and outdated. For the stay we had and the price, I absolutely would expect breakfast to be included, not £12.50 per person. Noting that it was a very hot day when we stayed, there were no temperature cooling facilities either, so the hotel was a furnace.
7.0
location and parking, the full English breakfast was tasty
we stayed in the joining building and the downstairs entrance smelt badly of damp. the building was tired. our room was a great size but again was tired and dusty, cobwebs on window and net curtains. No shower just a bath which is an easy fix. Stained mugs in room.
5.0
Staff were lovely and fabulous breakfast. Fab central location.
Very dated needs a refurb and drain smell sorting.
7.0
Very comfortable bed.
It feels like a place that has seen better days.
The staff were pleasant though a bit more attention to detail would improve some aspects of service quite quickly.
The shower couldn't be regulated. Too hot.
9.0
Nothing fancy but clean, comfy and very friendly, helpful staff. Good value for money.
7.0
Great location, friendly staff
Very dated decor, could do with a refresh
8.0
Location great. Staff excellent. There were a few issues finding an acceptable room but the staff member handled it very professionally and in a friendly manner
Cleanliness generally good but closer eye to detail would be ideal (i.e. the paintwork on bathroom door quite grubby around the handle area)
3.0
I have stayed in this hotel many times before and have been returning regularly to stay whenever I visit Tonbridge.
I was woken early by drilling outside my room; the toilet didn’t flush properly! I gather that the hotel has been sold to accommodate those in social need and doubtless this is having an effect upon the running of the hotel. This information should be made available to all people who may wish to book a room! I feel cheated out of my money and deeply disappointed by using booking.com.
8.0
Breakfast was served promptly which was great. Coffee could be better!
In need of a bit of updating in the annexe
3.0
The parking and location were both good. The staff are a bit hit and miss. On arrival friendly, on departure a little strange we were asked "How was your stay give or take "
This place needs a re furb, all old and tired, it would of been quite a majestic building in its day.
Our bed was sooo soft and it moved and that is just when you sat on it. Also, to have a duvet over the mattress concerned me, then another mattress protecter, then the sheet. Room 105.
7.0
very friendly and helpful receptionist and staff
there was a plastic vimto bottle on the floor of my room... otherwise the room was clean - the duvet cover had a small hole in it and the sheet was barely tucked in - the mattress cover was plasticky and rucked up. no plain yogurts at breakfast.
7.0
great location, good shower and cosy.
very basic a little over priced for what was on offer we were out in the rooms near the car park.
5.0
location
very old , needs a refurbishment , every floorboard creaks . floor in my room looks like it hasn’t been hovered in months . The bed and bathroom was clean tho . Breakfast staff very rude , like they don’t want to be there , moaning about there contract , very unprofessional.
10.0
location and good value
there were no bathroom cups for cleaning your teeth and only 1 teaspoon but 2 mugs
FAQs
How much does this hotel cost compared to others in Tonbridge and Malling District?
The average price for a rental in Tonbridge and Malling District is £108 per night. This rental is £58 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Rose & Crown Hotel, Sure Hotel Collection by Best Western. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Rose & Crown Hotel, Sure Hotel Collection by Best Western pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Rose & Crown Hotel, Sure Hotel Collection by Best Western?
We found 6 amenities for this rental. This includes internet / wifi, smoking allowed, parking, laundry, and tv.
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