Franchement renové c’est pas mal

Le petit déjeuner est bien mais personne pour s’occuper des personnes et débarrasser

Le petit déjeuner, l'accessibilité de l'hôtel, l'accueil du personnel !

Le tout petit parking, le manque d'insonorisation des chambres.

Lovely food. The best lasagne ever! Rooms clean & spacious. Modern bathroom facilities with hot shower. Close to ski lifts & amenities- what’s not to like!

Nothing

le buffet du petit déjeuner très complet - le restaurant dans l'hôtel - la taille de la chambre

la chaleur étouffante dans les chambre - l'accueil du personnel pas très sympathique - le gel douche dans le douche presque vide

The staff and the room were all excellent. The staff were pleasant and helpful and the room was spacious and comfortable. I had my evening meal while at the hotel and the food was very good.

Rooms were clean. Breakfast was good.

Staff were was unfriendly and struggled with English. I understand this is a french town, but the majority of the guests I met were English speaking, so get the right staff at the reception. They also got our room details wrong, and we didn't know there was an extra City tax. No one made us aware of it. So had to pay an extra 5%. Pillows were very uncomfortable.

The option I was given to change rooms. You don't want a room at the back onto a back yard and car park after a 10-day trek in the Alps!

- No coffee and tea facilities (ie no kettle) in the room or free drinks in the lobby (as is often the case in other hotels). - Before my trek I'd also booked there and my reservation was cancelled - apparently due to works, but in fact it was because they had to close down after an inspection. - There were too few hangers and almost no space in the room to hang clothes after my long trek.

The breakfast was excellent. We had a nice view from the balcony. The décor was very modern and attractive. There was an elevator and hence it was easy to bring the luggage to the room on the 3rd floor. There was paring on site. We got there by 9 PM and there wasn't much room. But in the morning could move the car to a regular parking spot. The scenery is spectacular in the area. There is a free bus, with a stop a block away, that can take you into Chamonix. But there is also sufficient parking in Chamonix anayway.

There was no door on the shower stall. As a result, the whole bathroom got splashed when we took a shower. There was also a single tiny trash can for the room. I was beginning to think that trash cans are very expensive in France. But the next hotel I stayed in had a tiny can in the bathroom and a medium size one in the bedroom. So did an earlier hotel a week ago. The hotel sent a message asking if we wanted a double bed or two singles. Unfortunately, they sent the email the same day we were to check in and after we were already on the road with no access to email. I wish they had asked that when I first made the reservation.