where it is

walking up the stairs

Location was ideal the choice at breakfast was 1st class.

For a 3 star rated hotel we found the room rather small.

location

Bathroom and shower out dated. Room really small.

A beautiful traditional English building. Excellent location. Relaxing lounge to enjoy a wine after long walks around the Hoe.

The 60 stairs to my room and a very uncomfortable bed.

excellent service - great value - good breakfast and very comfortable bed

nothing

Lovely hotel throughout, good location, friendly staff

Nothing

comfortable and convenient

no faults

Great place to stay this was my 2nd time staff are always welcoming & friendly room was clean & tidy flat screen TV, ensuite bathroom, tea/coffee making facilities comfortable bed nice clean bedding breakfast very good & catered for my dietary needs the location is fabulous right next to Plymouth Hoe & the Barbican staying here again in April 2023 highly recommended

Nothing I didn't like

the rooms was very big, comfortable beds location was perfect staff very friendly

N/A

open, friendly staff, nicely decorated communal areas

furniture a little dated in the single room

friendly staff. Great breakfast.

Hot water variable. toilet not as clean as it could be.

The room was great and was the best pet of the night coming back to such a comfy bed although we missed breakfast everything else with the stay was amazing

Too many stairs the stay was great but there was too many stairs but I should get into shape abit more

Convenient location for a night out Pavilions…also lovely and close to the Hoe. Friendly staff. Comfortable room.

It was a bit cold in the room due to the bed being right next to the old fashioned window, but a blanket found in the wardrobe kept me warm at night once in bed.

Proximity to Plymouth Hoe, quiet location. Looks recently decorated. The staff were pleasant and accomodating enough. Off-Street parking facility albeit limited.

Shower head didn't stay in position. Waste bin not emptied of previous occupants materials. Stained furniture in bedroom. Room carpet looked grubby. 8am start for breakfast could be too late for business travellers. Very creaky bed.

Hotel was great for our needs; staff were friendly, room was decent and breakfast was freshly cooked to order

Staff were brilliant room was clean could not ask for more

Bit hard to get parked up but ok

Room was clean, breakfast was lovely, check in and out easy, location was ideal and reception staff helpful. Would recommend.

Lots of stairs, especially pregnant and with a toddler was interesting. Parking - only around 8 spaces available and if they're taken your paying for on street and we had difficulty finding a spot close to the hotel on Saturday night.

The location is excellent. Shame there are no sea views though. Breakfast, as always, very good

Shower wasn't great but flagged up and hopefully sorted for next custoner

Breakfast was standard freshly made Full english, I can't complain it was made to order and touched the spot.

No vending machines and soft drinks in fridge were warm and not chilled. Bar shut to early 1am I'd sat wkend nights.

great location, friendly staff and clean rooms