Exceptional! I always rate BlackseaRama 9 or 10. They always perform great!

We had a very small uncomfortable experience waiting too long for service. But the staff was very professional to apogoize and make up. So apology accepted!

Beautiful location and views from the hotel, very spacious rooms, friendly staff, we had a wonderful stay!

Nothing.

Perfect view, not crowded, the whole concept of the complex is very good. Kids friendly.

We did not receive any information at arrival. We were told to read the info in the folder in the apartment. We were not given an access card for the facilities. Cleaning is limited to taking away the garbadge bins and the towels left on the floor. No swiping of floors or arranging of beds. There was a specific stale smell in the apartment. If one is a guest of Club House, they are not allowed to use the facilities of ghe Boutique hotel. When we made the reservation, it was mentioned that we can use the indoor swimming pool, but we were not allowed to use it. In the reservation it was mentioned that we can pay additionallly for lunch or dinner, but we were not allowed. There is a problem with the local transport - golf buggies are given and driven by very young children - it was dangerous in the evening especially, as they did not respect pedestrians. Most of the buggies have no headlights and allies are not well lightened. Disappointing and we think it was not at all a 5 star service and accomodation, not well managed and maintained.

The spa facilities are outstanding. The 2 swimming pools may fulfill the greatest expectations. The morning view from the balcony is breathtaking. One may spend a couple of days without getting bored. The rooms are generous and the minibar is free. No alcohol though.

Cleaning the room has occurred every 2 days. It may happen more often. Hot water comes very late on the bathroom tap.

The whole complex, the view, the quietness.

Not sound proof.

Food, service, wiev, surroundings, friendly staff, great breakfast.

Bed sheets a little too small for the king size bed. Some furniture should be replaced, especially the bathroom furniture, including the door.