Peisajul superb,locatia si linistea acestui hotel.

Centrul Spa are nevoie de un update! "Piscina" practic nu exista!

clean, helpuful staff, close to the ski slopes, excellent facilities and areas for children

needs a refurbishment here and there yogether with a design update

Friendly staff, clean room, great location, good food.

clean hotel, good restaurant, underground parking, excellent location near the ski slope

I booked for two adults and a child, then i wrote to the hotel that we won't be able to take the child. Although i received a confirmation reply, at the checkout, we paid for the child's breakfast. In the bathroom we had only two shower gels and a hair conditioner; there were no cotton swabs, body lotion, not to mention toothbrush, comb, razor....(I suppose it was a mistake, but I think that a 5-star hotel should respect the customer more)

Everything.

Nothing

Great, quality place, a little distanced

The food available in the in-house restaurant is very good, I also liked the breakfast (coffee included). The views from the hotel are nice all around. The hotel is very clean. There are things to do nearby (azuga telecabine) so that is a big plus. The garden has some benches in the sun and I enjoyed sitting there.

It’s a great hotel overall, but I would personally rate it more towards 4 stars rather than 5 because the pool is very small. I did read about it in the reviews but thought people were exagerating - they are not.

I'm gonna start with the reception personnel. The reception is the liaison between the guests and the hotel, thus very important for the hotel's image. This one was probably the best one I've seen, ever. There was a little queue at checkout but I didn't mind the wait. All smiles, no mistakes, no kickups, beyond any reproach. Other than that, the room was very spacious and clean, the bedding was excellent, everything smelled nice. There is a big underground parking, that looks safe. I couldn't find an elevator inside, only a spiraled staircase to the reception. Right outside the hotel there is the cable car that goes up the mountain. The price is 10 euro for a return ticket and it takes about 6 minutes to get to the top.