ok

breakfast and price

Do café da manhã da Picina

Do andar

Location only

Some staff is extremely helpful while others are the quite opposite. No housekeeping on room as you have to call them for that but no-one explained that. I had almost to beg to get soap and towels after 3 days without answer from staff.

The location is quite good and close to all major restaurants and attractions.

This was the first time when using Booking.com that I was asked to pay my stay full in advance (50% two months before and the rest in the following month), although the hotel already had my credit card information and the site informed that no advance payment was requested. Nonetheless, although paying in advance, I was again asked by the front desk to pay 50% of the amount during the check-out. I needed to "proof" it again, sending to the accounting a copy of the bank transfer before they could close my bill. Staff is not always receptive and available, and often we needed to wait to be attended. The price and reputation did not correspond to my expectations.