Quality Inn & Suites
About this hotel
The Quality Inn & Suites is 1 mile from the Booth Western Art Museum and 5 miles from Red Top Mountain State Park. Guests will enjoy a seasonal outdoor pool and free property-wide WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Map of Cartersville, GA
Hotel in Cartersville, GA
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
££££
Reviews
3.0/5.0
Average(242 Reviews)
100% verified reviews
1.0
There was nothing I liked about my stay and unfortunately was stuck there due to no other available hotels near where we needed to be they were all booked.
The staff are very unprofessional. I had to get my own toiletries, towels. No phone to call front desk. Breakfast was not even what I was told. No balcony room stuck on bottom floor we were in 129 and my family was stuck in 126. No pool. I would call front desk from personal phone as soon as I said who I was and what I needed I was automatically put on hold and they never came back to phone so I had to walk all the way to the desk. Neither room was what we asked for from the beginning . There was construction all over and the guys at desk and a female they called O were so unprofessional and should not be in front desk in charge of check in or check out or anything at all. They are very rude. I asked for 4 towels to be brought to each room and always only got 2 and had to always take them myself and was always told they could only give me 2. There was 4 adults in 129 we needed 4 towels and room 126 had 2 adults and 3 children all under 5 and were only given 2 towels. I paid over $518.88 for my stay and with the money I paid I should have at least had a better housekeeping. Front staff should of been more helpful. I paid to have a weekend where I didn’t have to do everything and instead I ended up paying just for me to do everything. I’m not sure why the staff is being paid to watch movies at front desk and ignore guest but this needs to be looked into and compensation for the horrible stay. You all will be losing a lot of business due to what I saw and how the treatment was
1.0
NOTHING, ABSOLUTE FILTHY. Staff was nice and refunded final 3 days and we left.
Only redeeming factor was front office staff.
10.0
Everything. So comfortable and some of the friendliest and most genuinely kind staff you will ever meet! This was my second stay, and I will definitely be back. Thank you, Levi, Lynn, and Nan! You are all so wonderful and deeply appreciated!
8.0
Price
Bed
Staff - Nan I think was her name
Grout around the tub needs to be redone, no refrigerator, couldn't find how to turn on light over the sink & my key didn't work. Nan had to let me in every night. I do realize that they are remodeling but hope they remember to go back and fix these things. Also, too many mirrors, it's kinda creepy to have a full length mirror facing the side of the bed and another mirror facing the front of the bed. Maybe they could find room for the full length mirror in the space with sink
7.0
location
microwave was rusted
10.0
Was close to everything. Very convenient. Staff was nice and very helpful.
3.0
The entire place was rundown. From the outside, several of the rooms looked unusable. Extension cords running above over the ground. Never would have stayed there if I new it was in such bad shape prior to making reservations.
3.0
Price for a one day stay was acceptable
Terrible bath.Rost everywhere in the tube.
6.0
There were hairs left in the bathtub. The bathroom area had a faint smell of sewer gas.
1.0
We did not stay this quality inn was pathetic
Everything but the staff. She tried hard. Still waiting for a refund.
5.0
You can tell they spent a great deal of time revamping the rooms, which I appreciated! Staff was super nice upon check in and super helpful. I think as they continue to do improvements on the property, it will be better.
Room kinda musky and strong odor coming from bathroom.
9.0
Convenient and quiet location, excellent value.
Not a thing
5.0
parking coffee
standing water in shower,floors and counter tops were dirty I had reservations for a kingsize bed got that stuck in a double one of the beds was sleeped in remote control was nasty
8.0
The staff was so nice and helpful. The breakfast was very good, and they kept everything clean and neat. Never saw one bug in my room. And they are about the lowest price in town.
I was close to ice machine which is ok, but a few nights there were some very thirsty folks all night long.
3.0
Friendly staff
Inviroment
1.0
nothing.. it was dirty and moldy and the phones didn’t even work.
everything.. it was not sanitary and well kept..
8.0
Bathroom was not the cleanest. There was a pubic hair in shower before we even got in.
2.0
The one positive thing i could say
.the pool looked awesome
The bedspread had stains on it. The shower had standing water in it with peeling paint. The tubs were painted but the job was poorly done. We did not shower. We also brought all our linens in. The tv wasnt working. Had to call the front desk for help. The remote was broke and had to tape it to use. The room that served breakfast had no air conditioning. Needless to say...we did not eat. The pictures of the rooms showed newly remolded rooms which is why i booked through booking.com. I am hesitant to do that again.
FAQs
How much does this hotel cost compared to others in Cartersville?
The average price for a rental in Cartersville is £96 per night. This rental is £24 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn & Suites. Enjoy the water!
Is Quality Inn & Suites pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn & Suites?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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