Glass Light Hotel & Gallery, Autograph Collection
About this hotel
Nestled in Portsmouth, this lovely hotel for R 1,974 per night is a great choice for your next break. Set in Norfolk and with Topgolf Virginia Beach reachable within 11 km, Glass Light Hotel & Gallery, Autograph Collection offers concierge services, non-smoking rooms, a fitness centre, free WiFi and a restaurant.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Portsmouth, VA
Reviews
4.5/5.0
Excellent(476 Reviews)
100% verified reviews
10.0
Comfort and cleanliness
10.0
Cleaness
Entrance into hotel, you park in garage and had to walk outside for a little ways to get back into hotel. I felt unsafe during the late nights
5.0
The staff
8.0
I’ve stayed at this hotel several times now. It’s in a great location, and it’s a beautiful hotel in general. Excellent staff across the board.
I was not a fan of the room I received on this occasion. 407. The bed is right at the door when you walk in. You hear the elevator and everyone using the elevator at all hours. The street noise in this room was also very loud. I had to keep my tv on all night in order to sleep. I’ve never had this experience at this hotel previously.
10.0
Everything. The ambience and the aesthetic was pleasing.
I loved everything.
8.0
Property was clean and modern
The room was cold when we first checked in. After turning up the heat, the room warmed up but there was still a super cold draft in the bathroom. Should’ve designed heating ducks to be in there as well.
10.0
I love the hotel decor and reading about each art designer. The location was excellent
1.0
It was a nice area with local places to go too
When I arrived at the hotel to check it they charged my card 837.00 dollars after the stay at this hotel was already paid for now I have been waiting to get my money back so my plans was a little messed up due to short of funds cause of the hotel errors
8.0
I didn't like the fact that booking.com did not reach back out to me regarding why the hotel charged my card 450.35 before I even arrived. Booking said they couldn't call(reach someone) however I called and spoke to the front desk...then they took almost $2000 dollars when the room only cost $1425 on top of that they said they would refund it back on my debit card then said well it has to go on the card you payed for the rest of the balance with...everything was an headache especially when booking.com told me no money was due until we arrived (that was not true....
10.0
Restaurant, lobby and the room were all exceptional.
Pillows did not all have the same softness. Illy coffee machine was broken. Elevator was broken.
9.0
decor, design, helpful staff
My rom facem the Garage
8.0
Great location, great restaurant, comfortable and clean room.
Elevator tracks are filthy, and the elevators themselves are tiny.
10.0
The location was great! Decor in the room was nice.
Had to figure out how to work the coffee maker.
10.0
Wonderful Downtown location, close to tourist information center, museums, restaurants, historical sights, SCOPE center, valet/concierge (Curtis is the best!), even glass museum in hotel!
10.0
Great location - cool view
front entrance could have been more clear
9.0
Beautiful hotel & room. Great view. Excellent location. Terrific service. Everyone was helpful & friendly.
There was no soap container in shower. Only saw it after I got in the shower, then it was too late. The coffee maker did not work.
10.0
loved the decor and all the glass pieces
room was modern and large
restaurant food and staff were wonderful
alley to get to parked car was nasty.
10.0
very clean and organized
a little pricey
8.0
staff was wonderful and property very clean
Being charged for the mini bar but didn’t touch it
1.0
Hotel was beautiful.
Service was terrible, with the exception of Preston at the front desk and the maintenance man, Curtis.
10.0
It was very clean. The staff was phenomenal. Very classy.
This hotel gave me New York City vibe and I loved that.
4.0
I liked the room itself
the staff was extremely rude and I wasn’t able to check in until after 6 when check in is at 4
9.0
Clean very nice staff
more info about stay should be provided upon checkin like valet parking fees and all items that you may be charged for should be in the room and verify before check-in you shouldn’t have to call down and say the item is not there so that she won’t be charged
4.0
Beautiful property. Great location.
Stains on mattress cover, blood stain on sheet. AC did not work at all and was hot all night.
10.0
location, decor and furniture
staff can work on being nicer
10.0
I did not eat at the restaurant.
My wait to have access to my room was 2 hours 40 minutes. I was not happy at all!
7.0
Beautiful place and room. Liked the glass collection
Had issues with toilet flushing all weekend. Had to keep taking lid off to get it to flush. Had someone tap on the door twice and then came into our room. Had nothing on to identify her as staff. Said she meant to go to room next door to check that they had checked in ok. You would enter a room to check on someone without being let in??? Strange….
FAQs
How much does this hotel cost compared to others in Portsmouth?
The average price for a rental in Portsmouth is R 2,296 per night. This rental is R 322 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Glass Light Hotel & Gallery, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Glass Light Hotel & Gallery, Autograph Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Glass Light Hotel & Gallery, Autograph Collection?
We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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