MPalace Hotel KL
About this hotel
Nestled in Kuala Lumpur City, this attractive hotel for R 833 per night is a great option for your next trip. Attractively located in the Bukit Bintang district of Kuala Lumpur, MPalace Hotel KL is situated 1.3 km from Bank Negara Malaysia Museum and Art Gallery, 2.2 km from Islamic Arts Museum Malaysia and 2.8 km from Berjaya Times Square.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Kuala Lumpur City
Reviews
4.0/5.0
Good(830 Reviews)
100% verified reviews
8.0
Strategic location near to train station and shopping areas.
Iron for cloth is not well function. Might prepare iron in the room for ease use for working adults.
10.0
Good
Not enough parking
9.0
Clean
Nothing
2.0
Near dataran merdeka
There is no enough parking and hard to search for my car to park..not suitable hotel to stay ..
8.0
Love the cleanliness of the room. Shout out to the Indian boy who does the cleaning at Level 7
Front office staff is not very friendly but they are efficient though.
1.0
Nothing. This hotel should be closed or managed by new management and staff. The manager Mr. Ari and his staff were very arrogant and disrespectful.
I don't like anything about this hotel. The manager Mr. Ari was very rude and disrespectful and his staff also was very disrespectful and rude to me. The Air conditioning in my room was not cooling and I tried to refund my payment but he rejected it several times. You cannot even sleep peacefully because of the noise, the rooms were not sound proof enough; you will hear doors banging and also noise in the ceiling. Even showers noise from other rooms, you can hear. The shower water in my room made my hair fall off while I was taking a bath. If you want to be healthy don't stay at this hotel. Your money will be wasted because they will not refund anything even though they admit that there is a problem. There are a lot of good hotels in KL and don't book this one, you will not save money rather you will lose in just one day. I book 10 nights and I stay only 3 nights because your health will be compromised, a waste0 of time and money if you book this hotel.
6.0
Sängen var SuperNice, riktigt skön. Fönster fritt rum, med skrivbord och bra badrum. Fick mycket information av mannen i receptionen.
Otrevligt bemötande vid incheckning. Ingen hjälpande hand med väskor, ingen följde dig till rummet.
Ladies Restroom mellan restaurang och Reception saknade tvål under hela min vistelse. Sa det till personalen, efter utcheckn. Anmärkningsvärt att ingen brytt sig på över ett dygn.
Frukost kostade 15 myr, men var usel. Brödet var tyvärr slut, men killarna trollade fram kantskivor. Stekt ägg saknade salt. Juicen odrickbar, men frukten var ok.
8.0
Very clean
Nearest shopping area
10.0
Cleanness
Access card only 1
5.0
Near to my target destination
1. No parking
2. No sufficient toiletery items like body shampoo even called to housekeeping several times No answer and No replied. Try out to reached "0" reception for help but still No respond from Housekeeping to supply us.
8.0
Location
Clean
1.0
The hotel location is close to the shopping centre.
The male staff, who is doing the night shift is a very rude guy. I went to reception to ask for a water bottle, but he replied, room service was closed after 8 pm. Is just giving water a big deal for him? Very disappointed. Never expect this kind of attitude.
6.0
Near to business place
A bit hard to find walking distance eatery place.
4.0
Room clean and the air conditioning cool
The receptionist take long time to arrange check in and check out
The breakfast is available in booking.com but the actual is not offer from hotel
1.0
The location is not so bad.
Check in took around 30 minutes. İt's not nice to wait for Soo long so the staff can handle the paperwork.
They gave me a non window room even I told the staff that I have booked the room with window.
7.0
Only problem is to use a room card when using elevator.. if another person want to stay in room a little bit problem for someone who wants to shopping more
6.0
Room 1015
1. The beds a super comfy
2. Housekeeping staff very good and friendly
1. The staff at the counter are not customer friendly (indian lady)
2. Housekeeping staff come after 2pm.. its too late for housekeeping job (came after my complaint)
10.0
Spacious room with very comfortable bed, very clean. Modern bathroom, beautiful walk-in rain shower. I had a great stay for decent price compared to city standards. Convenient location close to the metro station and walking distance to Masjid Jamek for attractions and local markets. Also walking distance to Chinatown with great food and cute cafes.
10.0
Convenient & safe to stay
Nil
3.0
The location was ok.
The room was dirty before we arrived.
They only supplied one roll of toilet paper.
We had to call reception three times in the space of two hours for more toliet paper, and even then we had to find housekeeping ourselves to get a roll. Even then they were hesitant to give two rolls.
Reception was standoffish and rude.
They request a deposit for some reason, then returned it at check out, without checking the room.
2.0
Cleanliness and location
Staff at receptionist for being rude when we asked questions. the room that i booked earlier is with view or specifically have window but the room given was without window.did asked the staff to change the room with view but instead of giving recommendations to us, she kept saying system already assigned to the said room.either they didn't update the availability of rooms (window/no window) in Booking website or she doesn't bother to recheck their system or just simply assign room to customer (be it booking with window/no window).the price for room with window/no window is different though!
5.0
Parking
10.0
A special mention for the man at reception, Mr. Logesh or Logen( excuse for the mishap). He is superb! Calm! Helpful and very polite. Lovely. Love the place. Wish it was a little nearer to the lrt. But still 5 star!!
4.0
Location was good, middle town area, but no parking available , and too hard to park my car around there.
Location was good, middle town area, but no parking available , and too hard to park my car around there.
9.0
Good customer relation.
8.0
Clean, nice room with great location near to shopping area
No mini refrigerator for me to store cold drinks.
8.0
comfortable and breakfast is good
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is R 708 per night. This rental is R 125 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MPalace Hotel KL. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is MPalace Hotel KL pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MPalace Hotel KL?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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