Only the A/C

My room was infested with roaches! I didn’t see it at first but after I turned off the light for bed and went to go to the toilet one last time before I went to sleep and used my flashlight. The roaches were running around the floor. I made a video and went to the front desk. They gave me a different room but the roaches already crawled in my backpack and shoes. Just thinking about it gives me the shivers. The room was supposed to be smoke free but there was obviously a smoke smell in the room and an ashtray. The breakfast/bar/restaurant is not running. There is nothing on the rooftop. You could only pay cash and after check-out they tried to charge me extra. I didn’t get any type of compensation for what had happend.

La chambre très bien équipée La localisation non loin du terminal de bus

Le fait de devoir payer en cash

De kamer was precies zoals de foto’s. Alles was netjes schoon en fris. Mooie ruime kamers met alle benodigde faciliteiten. Heerlijk verblijf.

Niks op aan te merken.

Executive suite was great, roomy and comfortable. Staff were very helpful and tried their best

Room wasn’t serviced from last occupant. Staff quickly came and sorted that out. Bit disorganised with food/restaurant.

everything except the location and parking space needs to be improved

The room is new, clean and modern. The bad is very comfortable. Hotel lobby and facilities are clean

The receptionist prepared our check-in but the owner came and re-did the check-in again which gives the impression of a lack of trust between employer and employee. The owner requested deposit which wasn't something we accustomed to in Cambodia. There was no hotel restaurant, so only in-room breakfast was available. The owner asked us about our breakfast preference during check-in, we ordered vegetarian meal but in the morning they gave us food with chicken and with no drinks so we used coffee bags we had in the room. The food quantity was not enough. For checkout, it took a bit of time for them to verify the room before giving is back the deposit. The location is terrible, the hotel has no view, and the neighbourhood is dirty with no food options or coffee shops and the city in general is not like other places in Cambodia.

good location, and friendly staff, very helpful. Room is quite clean.

Big, clean room and friendly staff.