Holiday Inn - Hamburg - Berliner Tor, an IHG Hotel
About this hotel
Situated in Hamburg, 2.8 km from Town Hall Hamburg, Holiday Inn - Hamburg - Berliner Tor features accommodation with a restaurant, private parking, a bar and a shared lounge.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Hamburg
Hotel in Hamburg
Reasons to book
Great for pets
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
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Reviews
4.0/5.0
Good(11,082 Reviews)
100% verified reviews9.0
Good Selection for a range of Guests,incl. Vegan and Vegetarian at the Breakfast Buffet
Unable to complain
1.0
Nothing, bad location, unimaginatively designed rooms , overpriced restaurant with tiny portions, expensive on-site parking, plumbing noises.
This hotel, and apparently all hotels of Primestar group, does not clean your room every day. Only once in three days. You still pay full price however. The reason they give is to use less cleaning agents that way to save the planet. But everybody knows this is BS, because it is not allowed to sell cleaning agents that are bad for our environment. So this is a 66% reduction of housekeeping costs while still covering normal prices. When I asked at the reception to clean my room despite this new cost saving policy they very reluctantly agreed after consulting a manager. It was even then not done properly. I will never stay at any hotel of this group again.
5.0
Viel Ausstattung gegeben. Personal war freundlich.
Die Decken waren mit braunen Flecken besprenkelt sowie die Gardine und eine Wand.
8.0
Very friendly staff
Comfy quiet rooms and comfy beds
Breakfast was amazing with a lot of choices
On-street parking is free around the hotel
Easy access to the hotel with a car
Reasonably sized parking garage under hotel
Shower could be cleaner (some mold in corners) - but otherwise cleanliness was great
Parking is very expensive (more than listed on booking.com) and inconvenient (you have to get the parking ticket put on your room's bill every time you want to exit the parking garage)
TV Doesn't support YouTube nor other applications, your only option is Miracast, which can be really finicky at times
A/C didn't work
8.0
Ausstattung des Zimmers: Wasserkocher, kostenloser Tee und Kaffee. Bügeleisen und Bügelbrett.
Heizung im Zimmer reagierte nicht auf Änderungen der Einstellung. Toilettenpapier wurde zwei Tage in Folge nicht aufgefüllt.
9.0
Die gute Anbindung an S- und U-Bahn, das sehr freundliche und entgegenkommende Personal, das sehr gute Frühstücksbuffet und die gemütliche Sauna.
Nur wenige Ablage- und Aufhänge-Möglichkeiten für Kleidungsstücke.
9.0
Lovely room, fabulous breakfast, friendly staff
The room was perfect for our requirements
7.0
The location was perfect
The service in the bar/restaurant was very slow. This was not down to the staff on duty who did their absolute best, but would say due to having not enough staff to cope with the demand.
8.0
Tolle saubere Zimmer. Bett sehr gemütlich und ein super Frühstück .
9.0
Super lækkert og gode senge
9.0
Ich bin mit diesem Hotel immer sehr zufrieden. Das Personal und die Abläuge sind sehr professionell, die Zimmer sauber und das Bett super bequem.
So lange ich aus der Flasche trinken muss weil es keine Becher / Gläser gibt kann ich nur 9 1/2 Sterne vergeben.
10.0
Sehr gemütlich sehr schön! Die Betten sind sehr gut
9.0
Frühstück war super. Bequeme Betten.
Leider keine frisch gepressten Säfte. Leider gibt es keine Waschlappen
10.0
Ruhiger, freundlicher Ablauf, das Frühstück ist sehr gut.
Im Frühstücksraum viel zu warm, wenn es gut besucht ist kommt das Personal beim nachfüllen nicht nach.
9.0
Nice modern hotel, clean and cosy room. Very comfortable beds. There was no noise from outside, probably rooms are soundproof because was really relaxing and quiet inside the hotel.
Breakfast was good open buffet with many food options.Good location, just 25 mins by walk to city central. definitely recommended
8.0
Geschmackvoll eingerichtete Zimmer
Sauna/Fitness
Ruhiges Zimmer, wenn es es hinten raus liegt
Gute Lage
8.0
Schönes, geräumiges Zimmer inkl. Bad, sehr sauber alles, tolles Frühstück - in Summe waren wir sehr zufrieden
7.0
Personal war super nett, Hotel war sauber.
Anstatt die Zimmerreinigung an einem Tag, konnte man ein Freigetränk an der Bar einnehmen.
Die Kissen waren zu groß, im Bad war die Klappe über der Dusche locker und ist runtergefallen
7.0
Frühstück sehr gut und das Personal sehr aufmerksam - am Wochenende war die Unterkunft wahrscheinlich ausgebucht - demzufolge zu wenig Personal???
Fernseher war nicht angeschlossen - habe selbst das Kabel gesucht und auch gefunden - scheint bei Holiday eine Krankheit zu sein - in Wuppertal war es in einer Woche nicht möglich den Fernseher zur Verfügung zu stellen - obwohl in den Beschreibungen mit einem tollen Fernseher geworben wird. Am letzten Tag - obwohl auschecken bis 12 Uhr möglich ist - war ein Zugang zum Zimmer gegen 10 Uhr 15 nicht möglich mußten zweimal an der Rezeption reklamieren??
8.0
O conforto e insonorizacão do quarto
Nada
10.0
Tolles Frühstück - tolle Lage zu den ÖFFIS
8.0
The hotel is good. The rooms are clean and the staff is helpful.
The location. Nothing around the hotel - cafes, bakeries, restaurants.
9.0
The hotel is modern and clean, in a good location 10 minutes' walk from Berliner Tor station (underground trains and also S-bahn over ground to the airport). The staff were very friendly and helpful The breakfasts were excellent with a mixture of German and British foods. Despite being from a machine, the coffee was also good.
There is construction work going on in the street between the hotel and railway station but it is a minor nuisance and outside the hotel's control. The hotel has recently gone "cash free", which didn't cause me a problem but I disagree with the policy in principle.
10.0
I like Residence
Nothing
10.0
Residence was good
No thing
9.0
Overall spectacular from check in to checkout. Hotel and room cleanliness were outstanding.
Need an additional coffee machine. Currently there is only one and lines were long.
7.0
Schoon & stil hotel, daarnaast vriendelijk personeel.
I had a asked for a 1 large bed but got to unload beds...Also, there was no toothpaste in the room
7.0
Nice spacious rooms
Rooms are noisy (windows don't keep traffic noise out)
We had no towels. Tried to call reception 3 times, no reply...
5.0
Location wasn’t bad in terms of distance to airport and the centre of Hamburg but wasn’t the safest area to walk around. The train station was only a 5 min walk but you have to walk through a green space with drug users and unsavoury people having around.
The hotel main areas were clean and tidy and the rooms & beds were comfortable but our room was not cleaned for the duration and at the end of the stay they said they didn’t clean it because we didn’t use the sign which was not in an obvious place in the room so didn’t see it.
10.0
Room was clean, ıt's nice to have a iron in the room. You need to use transportation to go touristic center from the hotel.
FAQs
How much does this hotel cost compared to others in Hamburg?
The average price for a rental in Hamburg is R 1,553 per night. This rental is R 287 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn - Hamburg - Berliner Tor, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn - Hamburg - Berliner Tor, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn - Hamburg - Berliner Tor, an IHG Hotel?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and tv.
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