Mercure Sao Paulo Pinheiros
About this hotel
Conveniently located in Pinheiros district, Mercure São Paulo Pinheiros offers a gym. Mercure Hotel is located close to Oscar Freire Street, Rebouças Conventions Centre and famous Vila Madalena neighbourhood. Free WiFi access is available.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly
Map of Sao Paulo City
Hotel in Sao Paulo City
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.1/5.0
Excellent(1,654 Reviews)
100% verified reviews
10.0
Hotel muito confortável, quarto muito bonito e bem dividido.
7.0
Uma boa localização para passear pela região da Oscar freire. As camareiras são muito atenciosas. O chuveiro muito forte e gostoso.
Achamos o quarto muito escuro, e os interruptores são muito ruins, por vezes não acendiam ou apagavam. Além disso, quando chegamos os cobertores cheiravam mal.
9.0
Quarto bastante confortável, espaçoso e funcional. Ótima localização e próximo à estação Oscar Freire.
O estacionamento poderia ter mais indicação de onde é permitido deixar o carro. O check out foi um pouco confuso.
7.0
Café da manha bom, boa localização, acesso fácil e área comum boa. Perto de muitos pontos de interesse. O ar condicionado era otimo, cama era confortavel e a vista linda.
Eu e minha colega reservamos o exato mesmo tipo de quarto, entretanto o quarto dela parecia ser de nível superior e mais coisas estavam disponíveis pra ela.
9.0
O hotel conta com serviço de quarto 24 horas com boas opções. Cheguei um pouco tarde mas ainda assim tive um excelente jantar. A segurança do Hotel também é um ponto positivo. Apenas hóspedes e funcionários tem acesso aos andares dos quartos.
As bebidas do frigobar são um pouco caras
5.0
Localização, café da manhã, equipe atenciosa.
Atenção, evitar quartos mais antigos. Parte hidráulica ( vaso sanitário, chuveirinho, chuveiro de banho) bem precária e não é a primeira vez que encontro esse tipo de problema nesse hotel. Apesar da manutenção ser atenciosa, é nítido que para solucionar esses problemas o hotel terá que investir na troca dos equipamentos.
8.0
Local, praticidade, cama, café da manhã.
Uma toalha de banho veio suja.
7.0
O quarto reformado, bem como o café da manhã como opção "glúten free", pois sou celíaco.
Do ar condicionado, muito barulhento e parecia não manter a temperatura muito baixa. A pia do banheiro também estava um pouco entupida: a água custava a descer.
1.0
Nada.
Suja: cabelos no banheiro, toalhas de banho sujas (quando trocadas, deram uma rasgada), lençol não cobria o colchão por inteiro, fechadura solta.
Dispenser de condicionador vazio
Cartão desmagnetizava toda vez que saiamos do quarto
Espera pra pegar o carro
Café da manhã péssimo, ambiente sujo
10.0
Quarto excelente. Café da manhã ótimo.
Não houve
10.0
Achei limpa, camas confortáveis, tinha uma salinha que separava do quarto, um espaço com microondas tipo uma “mini cozinha”. Muito boa e funcional.
10.0
The room design
4.0
Friendly and helpful staff :)
The hotel doesn’t match the standards of Mercure brand. The common area ( lobby, elevators, corridors) were old and need renovation.The room was tiny, no space to keep the luggage.The shower was old with a thick layer of mold on the floor and ceiling. It seemed like daily housekeeping service included making the bed and cleaning the floors only, the room was always messy. No complimentary water, no slippers and no bathrobes were provided. Very disappointing for a 4 star branded hotel.
7.0
The room was fine. I like that it had a microwave and some dishes. There were no cups for coffee and complimentary tea bags or coffee.
The lack of cups, the fact that I was no unable to pay online.
10.0
Gym and pool and breakfast
The shower not designed well
6.0
Room was very good.
Staff very friendly
Food in Restaurant is very good
Television was only in Portuguese, as an international traveler I need at least English.
The multigym in the fitness area was in very bad condition and could not be used without damaging your body.
The Sauna was closed for a lot of my stay and when it was working was not hot as a sauna should be.. could not use
Bathroom accessories were not regularly refreshed
Coffee and water in room were not regularly refreshed
4.0
Location
Check-in took at least 30 min, with staff that weren’t very professional to explain why it took so long while they send you messages before arrival to do a pre-check in then to only inform us that it is useless to do so. Some were burping out loud so the overall training and professionalism is poor.
The worst part was that staff entered the room twice while we were inside the room which is unexplainable and something we haven’t experienced anywhere else.
3.0
location
I was given a damp, freezing
basement room and it took hours for the hotel to move me to an equivalent room. The new room was better, because it was not freezing and damp, but it was still old and worn.
9.0
location is perfect and rooms are clean
excellent service
7.0
The location was pretty central to all my needs. Ubers are very cheap so another easy and efficient way to get around. One of the staff called Rodrigo was very helpful and one of the few to speak good English. The pool is amazing and with it being indoors that is great ! it rains a lot in SP so bring a brolly!
Lack of English speaking staff although they tried their best. Thought being in the business area of SP English would be more widely spoken.
8.0
the location is great. also the small kitchnette.
the pool is spectacular!
but the single beds are very small. it would be better to ask for a double bed.
9.0
Room and staff
6.0
staff are wonderful
pool
and sauna great
very clean
the AC had built up
ice and then spilled water on my bathroom overnight from the ceiling and I slipped and hurt my back a little in the morning. they moved me to another room and apologized. it wasn’t the staff problem but I plan on requesting compensation given how dangerous it was !
8.0
Breakfast was great
1.0
I forgot a pair of sunglasses and a cap, I went to the hotel and they couldnt find it but the person in charge wrote a note commiting to send me my item to my home. We sent an email yesterday, still no response
4.0
The air conditioner was not working. Lights were failing or blinking, and some amenities were missing until requested
7.0
pool , gym
AC not working properly no iron for clothes
FAQs
How much does this hotel cost compared to others in Sao Paulo City?
The average price for a rental in Sao Paulo City is R 729 per night. This rental is R 90 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Sao Paulo Pinheiros. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Sao Paulo Pinheiros. Enjoy the water!
Is Mercure Sao Paulo Pinheiros pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Sao Paulo Pinheiros?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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