Struttura bellissima

not much

to have a good bed at the pool/beach customers have to pay for this bed 250,-. In my opinion, this should be free of any charge. After a week of giving the valet parking guy every day 20,- for picking up our car from the open parking lot, the hotel charges you also 25,- Euro a day. a little bit ridiculous for having your car on an open space ( not a garage ) and finale, 50,- Euro for breakfast I understand if I am sleeping in the four seasons on the Maldives, but not here. Sorry Bless hotel, but here you make a mistake to let people pay or to high prices or not needed. Maybe you should not post this review online, I do not have any problem with that. But if you spend 12.000,- Euro for 6 nights in a hotel, you expect excellene, or not ?

Beautiful

Was very very very dirty everywhere, bad cleaning, Bad smell, missing always towels, smell of food of cleanned towels in room. Balcony very dirty always, never cleaned in 7 days of stay. Gym is small and the gym equipment were outside with a hot and humidity was impossible to do your workout, bad smell of gym, spa, dirty gym. In the rooms was dirty from previous guests, oil everywhere, sticky foors, sofa. I have been every year to this hotel and this year was unacceptable and is my last stay to this hotel.

Dirty hotel and room The level is for 2 starts hotel for cleaning

Location and staff

The standards and pricing

location but style over function the staff were lovely

Issues with the room and the housekeeping

Design and views

Bit out the way

So beautiful hotel, I just check out from the hotel and I wonder to rebooking this hotel for next time, really recommended hotel for spend your time also your money.

What a beautiful hotel and view, also friendly staff and always do their best for us, recommended hotel for stay

The best location , waiters … atmosphere… nature nation I recomend to all try this place this are amazing powerful

Modern, comfortable with an amazing location and great staff. The rooms and views are just great. Especially love the pool areas and the adult (No kids) zone on the roof top was amazing…. (Although less sure about the 200 euro minimum spend for a sunbed there) . Easy walk to local beach restaurants too. An amazing experience.

Not much to put here. The 50 EUR pp breakfast was a rip off as it applied even if you just had a coffee. So don’t book it. Use room service instead: The build quality of the hotel meant our room blinds didn’t work and we had some messed up service in the Michelin restaurant which was a let down but overall it paled into insignificance as the rest of the stay was so amazing, it didn’t matter.

pool amazing, rooftop amazing.

nothing

lovely rooms and pool area amazing restaurant

air con not allowed to be set any colder so was hot or a night time, gym was very small.

it was the best hotel I have ever stayed in. it’s beautifully decorated and very stylish. it has a great location with the best views.

I would ask management to consider allowing guests to order individual items from the a la cart breakfast menu without having to have the full breakfast package.

location excellent. Food in general was good and the Etxeko Michelin restaurant was superb.

The lighting in the room was very difficult to manage, but there was a serious error in the design of the two toilets and the shower in our suite. These could not be turned on/off automatically but operated by a sensor. This meant that all three lights came on automatically any time there was movement during the night, which was infuriating and exhausting. The constant thump thump of the too loud “background” music round the pool and at the roof top bar

hotel is pretty in nice location but staff is very ‘seedy’ and discriminatory

staff awful people all around

THE STAFF SUPER FRIENLY .FOOD & DRINK SPOT ON ,LOCATION PERFECT

WRIST BANDS KEPT FALLING OFF