Novotel Phuket Resort
About this hotel
Spread over 8 acres of tropical gardens, Novotel Phuket Resort offers beautiful views of Patong Beach and Andaman Sea. It has a unique 3-level outdoor pool and 4 dining options.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Patong
Hotel in Patong
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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Reviews
3.9/5.0
Good(1,209 Reviews)
100% verified reviews
9.0
Le personnel a été vraiment au petit soin et si agréable
Juste de devoir à chaque fois prendre la voiturette pour remonter au Lobby
8.0
فندق جميل لزوجين - اخذت غرفه دخول للمسبح .
قريب للشاطي لكن نزول من جبل . فيه خدمه توصيل للبوابه الفندق لان الفندق صعب المشي له على جبل. الموظفين متعاونين
المباني غير مرقمه لازم كل مره اروح للوبي عشان اركب اوبر ،
الفندق على جبل
10.0
Location was amazing, although rooms are situated in a cliff but the steps were built to ease the transfer. beach was nice so many fish “ free snorkeling :)” its in patong but still away from all the craziness.
The pool, pizza could have been better…
9.0
Des notre arrivée nous sommes pris en charge . Toute l equipe, de l accueil au service sont aux petits soin et à l'ecoute.les chambres sont propres .les trois piscines offrent une vue exceptionnelle sur la plage.
La plage est à proximité, un tres large choix au petit dejeuner ,tres diversifié et qualitatif.
Merci à toute l'équipe
A noter qu une navette gratuite aller retour est disponible de l hôtel au grand centre commercial jungceylon .
10.0
All was perfect actually more then perfect . Breakfast amazing and staff the best in Thailand ❤️.
Perfect stay nothing to complain about.
5.0
Nice view; landscape around the resort; great bed
Resort is dated, service is not great although staff are friendly
10.0
Le personnel est au petit soin . L’hôtel est magnifique, la vue pour le petit déjeuner est superbe. Très bon emplacement, à 50 mètres de la plage. Le petit déjeuner est copieux et varié
Le seul problème se sont les chambres qui donnent sur la rue c’est très bruyant la nuit
8.0
The pools were lovely ! Loved the water aerobics .
Breakfast lovely good choice
Water views from Rooms really beautiful
7.0
Le cadre était magnifique, ainsi que les extérieurs dont les piscines. Très joli hôtel en face de la mer qui offre une vue dégagée sur Patong. Les réceptionnistes sont très à l'écoute et super arrangeantes. Le dernier jour, on nous a laissé profiter de la piscine toute la journée et début d'après midi ensuite on nous a fait se doucher au fitness avant de prendre notre vol.
Pas grand chose. Globalement très bien.
10.0
First time in Thailand that I meet a staff that speaks English!! Shocking! 3 weeks and no one understands you at the hotel except Novotel employees!
Cleaning lady (on Wednesday) was extra great! She took care of the smallest details.
Food at breakfast pretty big options, very good! Super fresh, 9/10.
Mr. Edward HW Chen & Ayudn, super nice, well spoken English, they took care of all of our needs, gave us some local recommendations, made sure we are good, checked on us daily.
Honestly every employee I had interacted with was extremely nice. Including the amazing shuttle crew.
The hotel beach was really nice, no chairs though.
Better to book all activities on the street prices are way cheaper.
The check out process took 25 min, pretty long, they had no line, just took forever to process one charge, not sure why, she was also interrupted
By other reps while trying to check out maybe that’s why.
Shuttle hours, I wish it was all day and not taking a break between 4- 8pm (16:00 - 20:00) that way we could have enjoyed the town more often.
5.0
يمشي الحال كحد اقصى ليلة ليلتين موقعه لاباس
الدرج سيىء عوارل الصوت بين الغرف سيئة
8.0
Location and staff
Breakfast and room
8.0
The hotel was very beautiful, clean, nice staff and very close to the beach
The walking street is little bit far and found it very difficult to walk back to the hotel and to the rooms without a vehicle specially if you are not fit to walk high hills
8.0
قربة من الشاطئ والهدوء
الغرف ضيقه نوعاً ما غير مناسب لكبار السن لأن فيه طلوع شاق عند الانتقال بين مرافق الفندق
القيمة مقابل الغرف شوي زايدة
عدم تنوع الإفطار بمايناسب العرب
6.0
Large comfortable bed
Staff are good
Pools a bit slimy
Lizard inside the room
Noise from other gusts
7.0
The 3 swimming pools and the view from the hotel and the room.
Good and affordable spa.
Friendly staff.
Free shuttle to nearby mall, was especially handy on a heavy rain day.
The hotel is a bit dated, not enough sockets in the room which is very poorly lit.
The dining options are very limited, same menu in all restaurants. Staff very nice but clearly not well trained.
9.0
The hotel has a beautiful view over the bay at patong and is in good walking distance to everything you need without being in the rachis hustle and bustle. At night you can hear the very loud music from the tuk-Tuks but that isn’t the hotel’s fault. There’s a shuttle bus that takes you up and down the hill and staff are all helpful and friendly.
We booked our boat tour to Pha nga through the desk there with John grey boat tours and it was excellent from start to finish.
The staff in the kids club were lovely and attentive (special shout out to Maria). Having the kids club enabled us to enjoy a spa treatment on site which was also very good.
There was a brilliant array of food available at breakfast time and the one time that we ate in the restaurant it was tasty too.
The staff also arranged a couple of nice treats to commemorate our anniversary year.
The prices are pretty high (by Thailand standards), for spa treatments, the optional paid kids activities, food and drink. Though I will say the happy hour drinks and deals are reasonable but aligned to typical uk prices.
The tiles in the bathroom, whilst beautiful are very slippery- we had a towel on the floor the whole time as we were conscious of the kids maybe slipping.Beds are also quite firm but this seems to be a running theme across Thailand.
Whilst there were activities listed each day, we didn’t see much happening by the pool, but perhaps it being rainy season played a part there. Could possibly do with more play facilities for older children as the play room mainly catered to small ones.
It did get very busy in the breakfast area and one one occasion our table was taken but a group whilst we were up getting food. Could maybe do with opening up more seating in the sky at building or something.
The sky bar bit didn’t appear to be open any of the evenings that we went along, though you could still order in the lobby area.
2.0
very normal, nothing exciting
very poor in food delivery , not complete order ,
also the cost of booking much higher than the property.
4.0
The facilities and location was good
The service was poor! Rooms were not made up, towels not changed, buggy service very poor
10.0
Everything is okay and it's wonderful
nothing
9.0
Location and sea view.
Delay check in to the room and communication from the reception was dubious. Long waiting to get the room.
9.0
Nice room and great food
Small issues to check in and constant letters to update room service
1.0
I booked pool plug room but already they (Novotel) sold out any other clients
This is not fair we adjust without pool room and charges pool plug room (This is my complaint)
In future we can’t faith in Booking.com
If Novotel have no more pool plug rooms so why they booked my rooms😔😔👎
4.0
Lovely views from the top of the hill, nice breakfast
Not suitable for families with small children, elderly people, people with mobility issues/ disabilities. Lots of unavoidable flights of stairs, lift system basically non- existent.
10.0
Everything
Nothing
2.0
Location
1; I was charged a 1 night deposit 5 days before arrival. In case of a no-show I assume. But on check-out after a 2 night stay I was charged again for 2 nights. And told I should expect a refund in 15 days for the deposit. Outrageous as I should only owe for 1 night.
2; My room was double booked I guess. At 4 am a hotel employee was trying to enter my room. I ran to the door and he apologized and left. At 5 am a woman entered the room and woke up again and said oh my god, someone is in the room. She was issued a key to my room. We never got to sleep again. I forgot to put the inside lock on but never again.
I strongly recommend not looking this hotel.
6.0
LOCATION
staff need to be trained they keep asking me every day about my friends room and what time they will check out and about their bills
they put my room reservation with my friend passport u which cause to many mistakes
9.0
Clean and rooms are spacious, good breakfast
10.0
excellent property. well maintained
8.0
Nice location near beach
Nice pool area
Good breakfast
Courtesy bus
Checked in before 2pm
Family room with bunk bed had a lack of space to hamg anything and towels when used
Very steep hill if disabled or young kids
FAQs
How much does this hotel cost compared to others in Patong?
The average price for a rental in Patong is R 729 per night. This rental is R 12 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Phuket Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Phuket Resort. Enjoy the water!
Is Novotel Phuket Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Phuket Resort?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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