Staff very helpful

Dinner - this is the first time I haven't enjoyed the food - the souffle was dry and tasteless, but I gave them the benefit of doubt and ordered so balsamic glaze to flavour the dish up and did eat it. I ordered lamb steak for main, it was tough and didn't taste nice, the potatoes and mushroom and onion were also very not great- i sent this back - the staff were very good about it and did offer to get me something else and I also didnt get charged I ordered the crumble for pudding - not the best crumble had very hard pieces but the ice cream was lovely

The old building the bed was comfy very welcoming staff

It was very cold even with the heating on. And didn't see no ghosts gutted

We liked the character of the building. The bedroom was very comfortable and warm. We were staying in the main house. The bathroom was spotless and very spacious. Lots of hot water. The breakfast was tasty and a good choice.

The hotel was very quiet while we were there which was a pity because it is a beautiful building. It was difficult to have a private conversation in the lounge as it was so quiet. We had made a dinner reservation in the restaurant, but as the hotel was quite the restaurant closed, and only small choice on the bar menu. Also, a quirk of staying in an old building the shower head was very low, it didn't bother us, but might annoy some guests.

lovely hotel, full of character. the staff were very friendly too. far better than an impersonal Gatwick hotel.

close location to Gatwick. friendly staff. lots of character.

Perfect in every way

Nothing

Superb surroundings, beautiful room and outstanding staff.

N/A

it’s beautiful it’s quite the grounds are lovely

the extra hidden costs £40 for a dog which included one blanket and two bowls !! the food was very average frozen burger plus compulsory service charge added without knowledge the wine was over priced. room cost was great for the hotel and location such a shame !! top tip go to the pub for food and drink

staff were friendly lots of character great meal with friends in upstairs room beautiful and great attention to detail

could hear everything from our room above the restaurant and near to main reception

staff were excellent, food was vey good.

Location, setting and friendly staff

Dust on skirting boards and cobwebs on beams Expensive meals, luckily there's a pub near by

The breakfast was fine, but we didn’t have time to fully enjoy it, as we had a flight to catch

We were hoping to get an earlier breakfast as we had a flight to catch

The location was excellent, and the room was very nice.

Historic and wonderful. The most comfortable bed I have ever slept in. Delicious breakfast with good variety.

I didn’t like the fact that I could only stay for one night!

great old fashioned traditional vibe with all the traditional elements to a old Manor House stay. lovely for afternoon tea. the night porter was a hero as we arrived into Gatwick after a 10 hour flight delay and he was so kind in helping us navigate the journey to the hotel as main roads closed for roadworks

breakfast was odd . Help yourself which is fine but cold plates and tables too small for the chairs.

The staff are excellent, very friendly & accommodating.

Absolutely gorgeous place.

Amazing! Only one word to describe it

The hotel is as shown on the photographs and is very picturesque in a quiet location. The staff were very helpful and could not be faulted. The hotel was far from full only a few guests apparently staying, we were contacted a day or two before to ask if we would like to but a bid in for a better room option at a reduced price, which appeared to be a good option and we took this offer up. We left very early so cannot comment on the breakfast but for a hotel close to a Gatwick airport the lack of any early offering was poor.

Room was cold with no heating; the radiators did not respond to thermostats at any time during our stay. Bathroom was cold and door very stiff. It needed all your weight to pull it either way. The choice of food was very poor, we contacted hotel in advance about my wife being Vegan which did not appear to have been conveyed to the chef in advance and as a result very limited options offered. Regarding myself, my wife explained that I have a very plain diet, the poultry option was also absent from the menu after being assured that it would be available. The Bank Holiday used as the reason. Another guest was told the same thing apparently, they had sold out during the day. It would be strange in a hotel environment to only buy fresh produce and thus limit choice. I settled for the fish dish, which, when it arrived was exceptionally small, and was expensive for what was offered. In addition, house wine at £12.00 per glass was excessive plus 12.5% service charge added to all drinks and food as an automatic add on made the offering even poorer value. Despite the beauty of the surroundings and the comfort of the bed, we are not inclined to stay at this hotel again.