I cannot praise the staff enough for their friendliness, helpfulness and efficiency. We were checked in quickly, and all information given readily. We had breakfast and dinner for two days and the food was delicious. My husband is gluten-free and the staff could not have been more accommodating, offering a variety of options and alternatives. The room was nice and clean and comfortable. Altogether a terrific weekend away.

Nothing

Spa and breakfast

The Gym and pool are superb, the hotel lovely, having a few board games to play & books to read is a great idea.

Only a little niggle, but the breakfast times could be extended a little longer The shower head in the bathroom was a tad loose, but not a major problem overall

Hotel was clean with friendly staff, only stayed for an overnight stop.

Very friendly staff .food lovely very clean.

Nothing

Great location, quiet setting, ample on site parking. Staff were friendly and nothing too much trouble. Comfortable well equipped room. Great breakfast choice. Bonus of day pass for leisure facility next door.

as a hotel guest you had free use of the pool and gym facilities at the health club next door a 2 minute walk

nothing

Nice location and great swimming facilities.

The " quiet corridors" were very loud and the gap under the door didn't help. You could hear the flush and water running down in the walls every time the upstairs bedroom flushed their toilet.

the locations was amazing with lovely view we loved the gardens and seating areas also food was amazing .. only down fall is that asked for a family room and was located In separate room also was emailed saying rooms were side by side but upon arrive were handed rooms on diff floors also we couldn’t get the tv working or Wi-Fi but I would say the gentleman did try is ever best bless him. swim faculty was nice

not been given the right descriptions on rooms and not been provided with better suited for our family needs. also lack of internet for a one night stay of £200.70 I would of expected things to be more professional as people just don’t know what was happening. also the day after our stay we were still guest till 11:00 am next day and I had to pay a additional charge of nearly £30.00 just so my theee children could swim before heading on a long travel back to sheffiled. I found this disgusting as we payed £200 for one night and the only family facility their is the pool! .

facilities and location

We were here for a wedding so the location fitted. Have stayed here previously for the same reason

the rooms were small and noisy , beds worn out decor poorly finished. hall carpet tired and threadbare , shower in room didn’t work properly . for the money very bad value. I will not be staying here again

Pool and facilities were good

Breakfast staff were abrupt Room was shoddy and old fashioned Bed not very comfortable Carpets stained

The spa facilities

Bedroom was very hot we had to open the bathroom window wide to let cold air in, the room was that hot we struggled to get a quality sleep.

good size room, nice location, good selection of food for breakfast

breakfast time was 6-9, felt like it was a bit too early to finish serving at 9. should extend it to at least 10-10:30

Fantastic venue with friendly staff who couldn’t do enough for you. Beautiful rooms with views out to the gorgeous lake outside.

Beef was very rich in flavour but would have again.

Room, lovely, Breakfast really nice and evening meal excellent

We were game a room that smelt and was so old fashion the carpet was horrible and was dirty. The room wasn’t clean. Then we complained and the room we were given was a lot better. We was prepared to leave the hotel if we had to stay in that horrible first room room 42.

location and some facilities were good..

we stayed there for 2 nights with family,no refilling or cleaning of room , staff not customer friendly.

Comfortable and quiet. Gym and spa available free to hotel guests.

Food is rather nondescript and doesn’t always match the description of ingredients on the menu. The same playlist of pop songs from the 70s and 80s is played every morning and evening in the restaurant, which becomes really irritating after a few days.