Best Western Brook Hotel

Best Western Brook Hotel Hotel in Felixstowe

About this hotel

Located in Felixstowe, this attractive hotel for R 1,824 per night is a fantastic option for your next break. Situated in the coastal port town of Felixstowe, 51.5 km from Harwich, Best Western Brook Hotel offers an à la carte restaurant and a bar.

Amenities

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Garden

Family friendly

Map of Felixstowe

Nearby attractions

Highwoods Country Park

19.23 miles

Southwold Pier

29.31 miles

Best Western Brook Hotel

3.6

Good(1,853 Reviews)

Hotel in Felixstowe

3-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen / Kitchenette, Internet / Wifi and more

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About this hotel

Amenities

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Garden

Family friendly

Map of Felixstowe

Nearby attractions

Highwoods Country Park

19.23 miles

Southwold Pier

29.31 miles

Reviews

3.6/5.0

Good(1,853 Reviews)

100% verified reviews

3.0

May 2024

Disappointing stay.

Lovely friendly helpful staff, great location in relation to the sea front and town, lovely large comfy bed.

Walls are paper thin, we could hear people coughing and sneezing in the room next door, wooden floors meant we could hear every foot step the people in the room above made and the same for the people below us hearing every step we made. Wooden floor was dirty and dusty hadn’t been mopped or cleaned.

8.0

May 2024

Good

Very nice bar and friendly staff

Maybe should have a dropped curb for parking spaces

6.0

Mar 2024

Fire alarm at 02:50….Didn’t see any other guests get up…. Couldn’t sleep after…

Locality to brother

Needs updating Can hear activity in other rooms….running water etc Noisy floorboards in corridor

8.0

Aug 2023

Only there one night good location lovely staff

Breakfast was very good bed comfortable

Tv not working room was a bit dated

4.0

Aug 2023

Bit disappointed as I expected Best Western to be better. The situation was fine.

Rather dated not like other best western stayed in

Breakfast ok but we were in the bar because of the dog

7.0

Jul 2023

Did the job

Good location and parking, arrived at room with noisy kitchen extractor fan asked to move but the receptionist knew what it was and got it turned off - staff were great very cheery and helpful.

Room needed a deep clean, especially the toilet with brown water stains in the bowl - had to fill the bath up using the shower above.

5.0

Jun 2023

was ok

the location

creaking floor boards in room and on stairs . bed creaked

7.0

Jun 2023

My stay at Best Western Brook Hotel was nice.

The suite I stayed in was nice & the lobby area, the restaurant & the bar were nice as well.

The window couldn’t open in my suite & i couldn’t open the roller blind in my en suite bathroom.

9.0

May 2023

Another enjoyable stay .

Bar area lovely friendly people ,Hazel as always polite,friendly ,helpful and very knowledgeable. Carvery very nice excellent value for money .This is our 5th stay in the last year .Breakfast as always excellent, polite lady serving .

Have to say although bar area and restaurant are lovely .Rooms although clean and plenty of room .Could do with updating a little. Had trouble with shower as loose switch but otherwise no issues .

9.0

May 2023

Superb

Starf very friendly and helpful

Could have been cleaner in certain areas. The shelves in the bar.

4.0

May 2023

Room tired and up to standard even for budget price, though the bar was good.

Bar area and service at bar super friendly!

Condition of room, dated and weird smell, had to open windows, maybe other rooms are better.

6.0

May 2023

adequate

staff were friendly

we had 3 rooms and they were all very far apart also one had a frosted window so you couldn’t see out.. the accessible room was very nice

3.0

Mar 2023

poor and will not return.

not much

Bed was seriously uncomfortable. cheap bed. thin mattress, sloped downwards to pillows. bed not made properly. sheet over cheap plastic mattress protector therefore sheet easily slipped out of place. several bulbs out in room including bedside lamp. had to put cardboard in window frame to stop it rattling. stench from toilet. Food was bland and tasteless.

3.0

Feb 2023

Abba tribute band unbelievably noisy

Location, heating.

Staff were unhelful and glum. Shower only had a trickle of water. Noise from the band below was unbelievably loud, reverberating throughout the whole room. Although we had a phone call the night before warning us there was a function on and there would be some noise in the evening, there was no indication of the level and it was too late by then to change our arrangements and no alternative offered.

8.0

Feb 2023

Welcoming stay

Dog friendly. Welcoming. Helpful. Relaxing

Nothing

8.0

Feb 2023

good value friendly staff

very comfortable

8.0

Jan 2023

great value for money and comfort

location and price

5.0

Jan 2023

nice location but tired hotel

bedding and beds needs replacing room was chilly thin quilt for January

7.0

Jan 2023

Good

close to location I was visiting breakfast freshly cooked

I’m still waiting for a copy of my bull despite numerous emails

10.0

Jan 2023

extremely good value for money with fabulous breakfast included. cooked fresh. hot. tasty

close to venue we were visiting

nothing comes to mind. rooms but dated but we only sleep there have breakfast then go home. so ca t complain

8.0

Jan 2023

Comfortable and pleasant and a well located hotel in Felixstowe. A warm welcome from lovely staff.

Staff at reception in bar and at breakfast were all very pleasant and efficient. Breakfast excellent. Good value and delicious

I think the rooms need updating and refurbishing. Very tired looking. The carpets in the rooms really need replacing. I know this is expensive but it is needed. I stayed in room 214.

9.0

Jan 2023

really enjoyed it, Already planning to return for a longer stay now we know what to expect from hotel

location was perfect, all staff were friendly especially the lady who waited on us in the restaurant the sat evening

didn’t like the fact our family room with a 2 year old was also the fire exit add to that we couldn’t lock the room from the inside made for sleepless nights but the room was lovely

10.0

Jan 2023

superb location close to the beach!

clean, spacious room! fantastic location.

7.0

Jan 2023

Would definitely stay here again

Nice big room, big bathroom, good sized tv. Hot in the hallway but room was a comfortable temperature as they'd left the bathroom sash window slightly open so that was good. Hate hot hotel rooms. Breakfast was good, the hot food order came out quickly and was well cooked and all very hot. The lady running breakfast was very nice. We had no trouble parking in front of the hotel and it's a great location for both town and the seafront. We were given the WiFi code on our little info slip, which is always helpful, and had plenty of towels, toilet roll etc. Unlikely to need to stay again as we actually don't live that far from Felixstowe so it was just a Christmas period, panto treat, but if I did I wouldn't hesitate to stay here again.

The separate switches for the lamps didn't work except for one, which was a bit of a pain, but wasn't the end of the world for us. If I'd been staying with my travelling friend it would have been more awkward, as we're both readers. Seems maybe an electrical issue, as when there was a lot of heavy banging / lumping from the room above for a period of time two of the ceiling spotlights flickered and at times went out. Small gripe with breakfast is the sausages - same cheap ones that a lot of places serve - and the scrambled eggs appeared to be powdered, but the rest was good and a reasonable selection of cereals etc. As a non juice drinker (I like apple juice but don't always want that much sugar) a water option would have been nice. My dad said the coffee wasn't very hot even when replenished but I couldn't say from experience. Also, there was a small bin by the table of continental items, so I put my son's cereal box and sleeve in it but a separate one for recyclable items would have been nice to see. A socket near the bed would have been good too, or a usb socket somewhere.

10.0

Jan 2023

Fabulous hotel

We love the staff who are always helpful and friendly. We love the fact that it's so dog friendly. We love the proximity to the town and the beach. We have been in a variety of rooms, have never had to complain and enjoy our stay.

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FAQs

How much does this hotel cost compared to others in Felixstowe?

The average price for a rental in Felixstowe is R 2,328 per night. This rental is R 504 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Brook Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Brook Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Brook Hotel?

We found 10 amenities for this rental. This includes kitchen / kitchenette, internet / wifi, smoking allowed, parking, and laundry.

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4.0

Good(3,793 Reviews)

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Garden · Internet / Wifi · Parking

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Best Western Brook Hotel

About this hotel

Amenities

Map of Felixstowe

Nearby attractions

Best Western Brook Hotel

Hotel in Felixstowe

Reasons to book

About this hotel

Amenities

Map of Felixstowe

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Felixstowe?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Brook Hotel pet friendly?

What amenities are available at Best Western Brook Hotel?

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