Rixos Almaty Hotel
About this hotel
Located in Almaty, this charming hotel for R 623 per night is a fantastic option for your next vacation. This luxury 5-star hotel is located in Almaty city centre, 1 km from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Map of Almaty
Reviews
3.8/5.0
Good(746 Reviews)
100% verified reviews
1.0
Nothing, like stepping 49 years into the past
Air conditioning did not work, rooms and hotel old and outdated. Massively over priced and just a shocking experience. Breakfast terrible
4.0
Environment
Service was not Rixos Standard.
10.0
The staff very helpful, friendly day and professional.
Everything was good, but maybe refill milk sachets fir tea / coffee
3.0
Key card was not working...no power for a long time
MINIBAR REFRIGERATOR WAS NOT WORKING
8.0
Perfect location, friendly stuff, nice SPA area, breakfast was good but hotel need some update
carpet in the room was very dirty, in general hotel needs some renovation, many small details are outdated or broken
4.0
Rixos was beautiful at the entrance, only common are lobby was exciting and welcoming
At the reception staff were rude and not customer focused, after long check in , when we got the room , room was so small even we booked deluxe with city view , they gave us room view to neighbor building, room accessories was old and dirty and used so many many times that became visible from outside and inside as a teapot, lamp , dirty carpet on the floor was disgusting etc They put there is a balcony in deluxe room , in fact hotel does not have balcony and it’s just window
I don’t recommend to book this ancient style hotel ,even its 5 star, better look something new !
Quality of service and ambiance doesn’t worth the price !
8.0
Breakfast and location was nice.
Hotel staff could have been a bit more professional being in the hospitality industry,
10.0
the luxury
nothing
6.0
you have to put a shower
1.0
Useless clowns on reception. Fire them all it's a shame. They simply didn't let me in to my VIP room (even tho my gf was waiting for me there)
0 security level. Literally anyone can come with Wi-Fi Pineapple and steal all the traffic from their public networks. So did I but they didn't seem to care at all.
If you have some respect for yourself and value your time and privacy don't even bother with Rixos.
9.0
Great experience in the hotel and excellence employee service I love it 😀
Nothing
10.0
Fantastic hotel and very well priced
3.0
nothing
Stairs in the room are not safe at all and could lead to very dangerous injuries. food quality is very low in restaurant. Delivery time of food when you order from restaurant takes very long time (one hour for sandwiches)
2.0
Nothing, poor quality, staff and a lot of other things.
Very poor staff, quality of rooms (like 3 stars or motel).
10.0
The building and facilities are magnificent. Rooms were spectacular, bedroom, sitting room, dining room two bathrooms all AC. Top quality furniture even a classic writing desk.
check-in was slow. Post Ordering food took a long time for the food to arrive and a long time to get the Bill.
Breakfast quality not so good Sausages not good at all. Coffee machine is not of good enough quality.
5.0
Breakfast buffet is excellent! Location is very convenient, with park next to it for walks
The room wasn't cleaned daily, even with sign on. I had to ask 2 times to do it.
3.0
property is nice beautiful lobby
rooms are old, style is old, the water in the shower and in the toilet don’t go away.
9.0
Room service fillet steak was excellent but let down twice with unavailable preferred rocket salad and/or soup. Quality varied from Friday night to Saturday night-Friday excellent subject to above, however Saturday soup like porridge and steak sauce poor-Other n that breakfast was guid and service pretty guid. You need a check list for house daily maintenance. Not one bedside or desk lamp light working - Not a big deal but with a little more attention could be excellent. Having said that the lamps were fixed immediately I reported their non function so thumbs up fae your lads there.
see above - combined
4.0
big rooms
not family friendly
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is R 745 per night. This rental is R 122 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Rixos Almaty Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Rixos Almaty Hotel. Enjoy the water!
Is Rixos Almaty Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rixos Almaty Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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