The Heritage Hotel
About this hotel
Situated in Torquay, this attractive hotel for R 1,900 per night is a great option for your next break. Overlooking the bay just 200 yards from Torre Abbey beach, The Heritage Hotel Complex boasts a prime south facing location in the heart of Torquay.
Amenities
Pool
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
TV
Wheelchair accessible
Beachfront / Waterfront
Family friendly
Map of Torquay
Reviews
4.0/5.0
Good(2,579 Reviews)
100% verified reviews
1.0
Breakfast was average. Room was hot due to the hidden radiator which was left on. Room was also not very clean and noisy as below the roof terrace and in the car park.
Better room.
4.0
Location
Old and tatty
No plug sockets in room
Bathroom poor
Beds uncomfortable
10.0
I travelled alone to visit my friends in Torquay. Not once did I feel uncomfortable. The staff are super friendly and helpful.
Nothing The kitchen had a problem with the Electricity so we couldn't eat on arrival. But they apologised no ones fault .I walked to the beefeater down the hill instead
8.0
Very good location with a good view over the promenade and sea. Cheerful staff. Power shower.
Creaky floorboards in room overhead. Depending on the guests occupying it could be disturbing into the late evening making sleep difficult. It is after all a Victorian building with wooden flooring.
5.0
Nice out of town location, would be great in the summer. Free parking
Quite old fashioned, rooms felt dorm like. Bathroom finishes not great, loose fittings and coloured seals but essentially clean.
9.0
Very difficult to improve on location.
The food was very good especially the evening meal
The room very clean and very comfortable.
I could’ve done with a slightly larger shower but the one in the room was adequate.
Electric plugs somewhat scarce.
8.0
Breakfast was good. Location was great.
Nothing
8.0
 Location
7.0
We had room 12 which was very nice and enjoyed views over Torbay. The staff were very helpful and the breakfast menu meant we were spoilt for choice - very good. The dinner menu had a good choice as well.
Well the hotel is sited on a hill, so a lot of steps to deal with, so not too good if you are disabled. We were told there was no lift, so my wife struggled to get up to our Room 12 on the first floor. We did however spot a lift on the landing, but it was not working or had been turned off. Can't the management afford to have it fixed? Also the chambermaid service varied, on two mornings the double bed was made up properly. On the third morning, the duvet was just thrown over! The shower was effective and simple to use, but when sitting on the toilet, we noticed the wall mounted radiator/towel rail was very clean and shiny up top, but nearer the floor, there was a lot of muck accumulating on the lower rungs!
7.0
Close to town, lovely views from bedroom
We had to ask for food we had ordered as they had forgotten. Breakfast was very average, tinned tomatoes
8.0
Location was perfect, it was very close to everything
I don't think there was anything that i didn't like
9.0
Location and friendly
The property is a pub with rooms
6.0
The breakfast was a choice of one of 5 options. Then the basics (coffee, tea, cereal, toast) also available
Room ok.
Hotel had a very random layout. Easiest way to room was via the bar, which was a bit strange .
Tv in room didn’t work. No view from window (faced part a wall of the hotel and a bit of car park).
10.0
Na
B
Na
5.0
The location
The property was tired, unkept and very outdated.
We arrived and checked in at 2pm, a door key (a key, not a card that controls the power) was handed to us with ‘Green’ breakfast tokens. The room was located up a flight of stairs, through a corridor and through two doors (the lift was out of order, throughout our stay). The room was a good size, nice view but very outdated. No plugs in the room for chargers but provided with an additional extension lead to be used with the existing extension lead that powers the tv. The bathroom looked as if it had been renovated at some point but not maintained, very small cubicle shower and toilet had a temperamental flush. Breakfast wasn’t great and we went to Costa most morning to dodge the coffee. We went into the pool but note that it’s not available all day, restricted times, chargeable to hotel guests and dirty!
10.0
every thing was verry good.
5.0
View was nice
Swimming pool timing and no air condition in the rooms
7.0
Breakfast was fine
Looking bit tired need a refresh
4.0
Nice view of the beach and Sea
Large Room
Comfortable bed
Clean Bathroom
Acceptable Breakfast with Lots of choices
Dont Book a Sunday Stay if you don't like Reggae Music from 12 to 19:00 pm played at 150 decibels(Room 20)
No information from the staff on the Breakfast procedure.
More of a pub with rooms than a hotel
After paying £130 for B&B expected guests to pay another £5 to use the pool for only 1 hour
No lift or help with luggage
6.0
The view was wonderful. The staff were friendly and helpful.
The loud music was quite bad but it did stop as promised by 11.30pm. It's quite the hotspot so if you are bothered by loud music don't stay there.
6.0
Big room comfy bed, all very clean, easy access to car park
Being woken up at 450am by people moving furniture in the dining area above me, don't stay in room 26 unless you want a very early wake up call
8.0
Breakfast was excellent. Excellent reception from the front desk.
Lots of stairs to climb to bring in luggage.
9.0
Good value for money .Great room at reasonable price.Friendly staff & good breakfast
Breakfast cutlery could have been cleaner.
TV revocation poor
5.0
location is good
really noisy from pub bellow, very basic and old. breakfast was awful.
8.0
nice bay view , nice hotel
8.0
Location , the clean room.
The facilities needs updating.
7.0
Breakfast was good, the bed was comfortable, and the staff was pleasant and helpful.
Slightly outdated and some extra care of attention to cleaning can be improved.
10.0
location and facilities Lovely staff
10.0
great location clean warm
nothing
8.0
Location.
Views.
Good value.
Room was cool. More heat needed.
10.0
great view and location was good
10.0
Large, clean room overlooking the sea.
Bigger and better than expected.
Good value for money and staff very good.
Liked the fact the hotel is attached to a pub, so could go for a beer in the evening and just stroll back to room.
Breakfast was nice,and the main menu was good value for money.
Easy parking.
Nothing-it was all good and will deffo go back.
6.0
Good location and sizeable room
Double bed rather small.
Limited choice at breakfast. No fish no omelette, no yoghurt.
FAQs
How much does this hotel cost compared to others in Torquay?
The average price for a rental in Torquay is R 1,965 per night. This rental is R 65 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Heritage Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Heritage Hotel. Enjoy the water!
Is The Heritage Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Heritage Hotel?
We found 9 amenities for this rental. This includes pool, internet / wifi, smoking allowed, parking, and balcony / patio.
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