ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel in Mumbai

About this hotel

Nestled in Mumbai, this attractive hotel for R 617 per night is a great choice for your next vacation. Located in Parel Mumbai, ITC Grand Central, a Luxury Collection Hotel, Mumbai features rooms and suites with city views.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Map of Mumbai

Nearby attractions

Gateway Of India Mumbai

5.28 miles

Snow Kingdom (Mumbai)

8.66 miles

Imagicaa

33.02 miles

Wankhede Stadium Mumbai

4.19 miles

ITC Grand Central, a Luxury Collection Hotel, Mumbai

4.4

Excellent(1,722 Reviews)

Hotel in Mumbai

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Map of Mumbai

Nearby attractions

Gateway Of India Mumbai

5.28 miles

Snow Kingdom (Mumbai)

8.66 miles

Imagicaa

33.02 miles

Wankhede Stadium Mumbai

4.19 miles

Reviews

4.4/5.0

Excellent(1,722 Reviews)

100% verified reviews

10.0

Apr 2024

Mostly soothing stay

Let’s start with the fact that we are staying here for the past 17 days straight (some through booking and some direct) and are looking to extend for a day or two more and have not got a very positive response/solution from the reception team today so I have left the hotel in a bad mood and stress today. Now First of all the positives: for us it has been the people. Manoj at the reception has been beyond EXCELLENT! We checked in as we had a family emergency with just day and night long hospital visits and were in extreme stress. He not only made sure we had the best in terms of hotel facilities but also ensured we had nothing to worry about from the hotel booking perspective. Our trust in him is unshaken and we as a family thank him from the bottom of our hearts! Shubham and Sarvesh, we had only one dealing with but again, they put us at ease and were so amazing at easing out our stress. So Thank you! The Hornbys team has gone above and beyond for us. Fabian and his team like Hemant and Urfan always took good care of our needs and probably know our food habits by heart 😊 The hotel facilities are good too, although I couldn’t use much of it personally.

The negative for us: the people! I know it is ironic but in a same hotel, some employees can be so emphatic and some not understanding the situation at all is beyond me. Perhaps it has nothing to do with the training but about the person. Not so much understanding/empathy from Bhavna, Shabana and Mahesh/Manish (not sure of the name) Here is to hoping people like Manoj are promoted and can teach a thing or two to people about Customer Service and empathy.

10.0

Mar 2024

Very good

That’s

Extremely

8.0

Mar 2024

good

The room was nice and clean

Downloading the services manual which was not bright enough on my mobile

10.0

Mar 2024

Spectacularly cozy, relaxing , Conveniently comfortable An Out and Out a pleasurable trip

All Services - Breakfast, the room was the best and so dinner was scrumptious

7.0

Feb 2024

Ok but not a familie place

Friendlyness

More business than pleasure

9.0

Jan 2024

Very comfortable and decent location

The room was comfortable and staff very accommodating

Can improve the breakfast. It had mostly Indian foods. It also lacked space. Was quite overcrowded.

4.0

Jan 2024

Poorly trained front office staff, terrible check in and check out experience

Not much

Gave my prepaid room away and forced me to take a smoking room on check in. Blocked my key on check-out date so I had to run up and down to regain access to my room, leading to a delay in getting to the airport. Perhaps they are used to a certain kind of clientele so they take their guests for granted and don't trust them at all.

9.0

Oct 2023

מלון ברמה אחרת

המלון יפה בפנים. המזרון והמצעים חלום - הלוואי שיכולנו להעבירו קומפלט ישירות הביתה. ארוחת בוקר נהדרת. גם יש אווירה טובה. בערב גם כאן הכינה עבורי השפית מנה טובה מאוד ללא גלוטן. השרות בחדר האוכל ובכלל מעולה.

לא מקבלים אותך בכניסה למלון עם שתיה, למרות החום הכבד. המים בבריכה קרים. מקמצנים על טואלטיקה (אולי במקרה - היינו לילה 1). ארוחת ערב יקרה - כ2300 רופי לאדם. כשיצאנו מהמלון הוצעה לנו מונית מאוד יקרה לשדה התעופה - ב2730 רופי. מנגד, כשראה שאנחנו בהלם מהמחיר, על פי הצעתו הזמין עבורינו הסעה של הובר שעלה 362 רופי.

9.0

Aug 2023

Excellent though a bit expensive...

Excellent service and staff very helpful, especially Ms Shabana at Reception.

Service boy in restaurant did not serve the food I requested at breakfast, but I understand there were many guests and sometimes someone does forget. That is excusable. At time of booking, the conditions mentioned free access to lounge but Frederick lounge allows a free drink only if you buy one

9.0

Aug 2023

Good, comfortable and safe stay

Location of the hotel and the view from the room.

Toiletries were not adequate. Buffet breakfast had almost same menu everyday.

8.0

Jul 2023

Good location, ideal for any South Mumbai work

Hotel Location, Staff was courteous.

Was on 15th floor and the outside looks were that of apartments with clear Visibility between our rooms.

9.0

Jul 2023

Fair stay

Excellent location & good breakfast

Toiltarires were poor

7.0

Jun 2023

it’s ok for short stay

so so

not much to do

8.0

May 2023

A lovely hotel. With a more business hotel feel.

Located in Parel which is quite central . Not far from the mall and some of wonderful restaurants. What stood out the most is the very pleasant security team, the Front office and Concierge team who all went out of their way to assist at every stage .

A smaller Fabelle ( so you could miss out some of their finest chocolates and other concoctions) . Rooms could be a little upgraded and beds could do with newer and better linen and the bathrooms should have carried better and more amenities.

1.0

May 2023

very very un professional

nothing

I was wrongly charged...my payment of bookings failed..and I hence booked another property with bookings...5 days out the property with whom my payment failed....deducts the room tariff from my credit card,...this is kinda unprofessional

9.0

May 2023

an excellent hotel in middle of Mumbai

the campus is well laid out looks attractive

the lawns are at the back. the gym is at 2 levels

10.0

May 2023

Exceptional

Everything especially Point of View lounge at 30th floor

Nothing in particular

7.0

May 2023

Good

functional

8.0

May 2023

not value for money, luxury hours must be the part of package

amazing location, centre of the city

shower drainage was clogged

5.0

Apr 2023

Passable

They have not provided me with GST bill - NIVEN TECHNOLOGIES LLP . GST NO 27 AANFN0005D1ZR

8.0

Apr 2023

In room dining is a hopeless

Travelling to Mumbai & staying in the same property since last 10yrs ,i find it's an achievement

9.0

Apr 2023

Superb

Fantastic Stay

FAQs

How much does this hotel cost compared to others in Mumbai?

The average price for a rental in Mumbai is R 745 per night. This rental is R 128 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at ITC Grand Central, a Luxury Collection Hotel, Mumbai. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at ITC Grand Central, a Luxury Collection Hotel, Mumbai. Enjoy the water!

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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3.9

Good(1,628 Reviews)

ITC Grand Central, a Luxury Collection Hotel, Mumbai

About this hotel

Amenities

Map of Mumbai

Nearby attractions

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Hotel in Mumbai

Reasons to book

About this hotel

Amenities

Map of Mumbai

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Mumbai?

Is parking included with this hotel?

Is there a pool at this hotel?

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai pet friendly?

What amenities are available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Explore similar vacation rentals in Mumbai

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