Novotel Abu Dhabi Al Bustan

Novotel Abu Dhabi Al Bustan Hotel in Abu Dhabi

About this hotel

Nestled in Abu Dhabi, this charming hotel for R 869 per night is a great option for your next break. Situated 20 minutes away from Abu Dhabi International Airport, the Novotel Abu Dhabi Al Bustan is an upscale hotel offering 361 contemporary rooms and suites.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Abu Dhabi

Nearby attractions

Louvre Abu Dhabi

7.46 miles

UAE Presidential Palace

8.08 miles

Warner Bros World Abu Dhabi

11.52 miles

Sheikh Zayed Festival

21.64 miles

Novotel Abu Dhabi Al Bustan

4.1

Excellent(11,172 Reviews)

Hotel in Abu Dhabi

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Abu Dhabi

Nearby attractions

Louvre Abu Dhabi

7.46 miles

UAE Presidential Palace

8.08 miles

Warner Bros World Abu Dhabi

11.52 miles

Sheikh Zayed Festival

21.64 miles

Reviews

4.1/5.0

Excellent(11,172 Reviews)

100% verified reviews

10.0

May 2024

Family holiday excellent

Excellent location, and parking . Great swimming pool and jacuzzi

2.0

Mar 2024

It was not great

Customer service was very bad

10.0

Mar 2024

شكرا جزيلا

شكرا جزيلا أستقبال كان جميل جدا وراقي

كل شي

9.0

Mar 2024

Great place , professional staff. Good quiet locations , easy access to everywhere . Awesome facilities

Great place . Really enjoyed the location. Nice and quiet after a hectic busy time in Dubai . Pool, sauna and gym are great . Steak restaurant down stairs is good. There are also some great restaurants within 15 min walk. ( Vietnamese place is amazing )There's a good convenience shop next door as well. Staff were really friendly and professional. Paid for a half day late check out as we had a 10pm flight which was really nice . Breakfast was good , a really professionally run hotel . Thankyou

Spa pools were always only luke warm .

7.0

Mar 2024

There is no person to take luggage. In addition parking is very tight and no clear indication for parking. Staff should

Lobby and location

Luggage service and car parking

10.0

Mar 2024

كانت افضل اقامة وافضل فندق في ابوظبي

النظافه وسرعة الدخول..ولكن قمت من النوم وكنت متأخر كثيرا على الطائرة وذهبت بسرعه.

لاشئ

2.0

Nov 2023

Very poor housekeeping and roomservice. Seems profit is main objective and customer satisfaction is the lowest on the pr

Nothing

One towel for family of 4 . Asked for 3 additional towels 4 times over period of 1 hour and no one came to deliver. Orders room service and delivery never came. Very poor housekeeping quality and room service. Way below Novotel standards. Maybe a 1star hotel

6.0

Nov 2023

Had higher expectations.

Location. Courteous staff and nice ground floor coffee shop.

Dirty carpet in the room. Light not working in the bathroom. Housekeeping had to be called several times for basic requests such as clean pillows or extra towels. Breakfast buffet was disappointing. Nothing to do for kids. This hotel does not deserve the high rating on this website.

10.0

Nov 2023

Very comfortable, very clean, staff friendly, price very reasonable. thanks to all the staff. it was a wonderful experie

Everything.

Nothing.

7.0

Nov 2023

Bon emplacement

L emplacement, les chambres sont propres, le buffet est varié. Et il y a des oranges que l’ont peut presser nous mêmes

Les boissons ne sont pas comprises au dîner excepté l eau à table. Il y a une piscine d une profondeur de 1,35 m, un jacuzzi d’1 mètre et une petite piscine de 0,35 mètre ou 0,25 m je ne me souviens pas très bien. Ce n’est pas adapté aux petits enfants

8.0

Nov 2023

One of the better Hotel still having Smoking rooms.

Breakfast doesn't have much choice, eating same things for 23days is boring.

Too much of Indian food on the breakfast menu everyday.

10.0

Nov 2023

Spettacolare 🤩

Molto elegante , palestra stupenda super attrezzata con macchinari moderni , spogliatoio con sauna e jacuzzi con acqua calda , cibo buono , personale accogliente , tutto molto bello , prezzo qualità eccellente

Niente da lamentarmi tutto bello , forse la posizione intorno all’hotel a piedi non ci sta molto da vedere bisogna sempre prendere il taxi ma fortunatamente sono molto economici .

9.0

Oct 2023

Great value for money

Rooms are big and comfortable. Bathroom is spacious as well. All the staff are welcoming.

There are no enough amenities in the room.

9.0

Oct 2023

Excellent hotel service

Excellent location, nice support

Cleanly

3.0

Oct 2023

Unsatisfactory Service

Nothing.

During our recent stay at Novotel Al Bustan in Abu Dhabi, our experience was unfortunately disappointing. We checked in around 2:50 pm and immediately noticed that the room was not properly cleaned, with tissues on the floor which we had to dispose of ourselves. We had traveled for 3 hours from Ras Al Khaimah to get there, and the frustration began when we discovered that the toilet flush wasn't working. We called the reception three times, requesting assistance or another room, but despite waiting for over 45 minutes, no one came to address our concerns. Even our luggage wasn't delivered to our room, and we had to call for it separately. After a 40-minute wait, they finally assigned us another room, but upon entering, we were informed that it was a non-smoking room, despite the strong smell of smoke lingering. Additionally, there were noticeable burn marks on the table. The overall cleanliness of the room was subpar, with noticeable dust. Feeling tired and frustrated, we decided that our concerns were unlikely to be resolved promptly, so we left the hotel. Later, at 6:45 pm, we requested towels, which took two calls, spaced 15 minutes apart, before they were eventually delivered 40 minutes later.

7.0

Jul 2023

The place is very nice and quiet but needs more staff to be available down during crowd

Very quiet

Need more staff to be available down

10.0

Jun 2023

Awesome

Everything

10.0

Jun 2023

I had a fabulous time here

I loved everything about the hotel, the staff, the room and everything in it.

It was all good, you guys are doing great

9.0

May 2023

very good

1.0

Apr 2023

All in all, didnt like my stay in the hotel. Wouldnt recommend it any other way too. Starting from the customer service

Property is big. Ambience is nice.

The room we were given. The highlight of our stay is the toilet flush and the staffs! First time we used the toilet, the flush worked once. The next, it stopped working so we have to report it. I reported it around 7:30-7:45PM at the reception itself, I spoke to one Indian lady (forgot the name). I reported the flush of the toilet is not working. She even asked me if its okay to send someone up as we were going outside so I said its okay. We went back to the room around 11PM and the flush is still not working!!!!!! VERY INCONVENIENT! So I have to call back to the reception again (which is very hard to reach) and I spoke to one Indian guy (this time, it's a guy) and I told him everything, and he just said he'll check I was not even done with my complaint but he hang up on me (which is veryyyyyy unsatisfactory as if you're working for customer service, I think you should learn how to empathize with your guests). then after 30 mins they decided to send someone up. It was fixed at first as 2 times we tried flushing. After Sometime, again it stopped working! didnt bother to call because Im already disappointed with the customer service. Have to open the flush by ourselves (good thing we watched the maintenance guy on how he did it). Other than that, one light is blinking (not working properly.) The walls are dirty. Looks very old. Lamps are rusted. Toiletries and Room Slippers, I had this requested already before arriving at the hotel (right after booking). They sent me a reply they have informed this already but I didnt get it unless I followed up the third time. Bath tower is one only, so I have to request again. The food, didnt taste like it was frsesh.

8.0

Apr 2023

Very good

location and staff

sofa bed is not as good

8.0

Mar 2023

Very good

Location and staff are great.

The furniture is quite old.

10.0

Mar 2023

Very good experience

Proximity to Al Bateen airport and flexibility on car parking after my check-out

FAQs

How much does this hotel cost compared to others in Abu Dhabi?

The average price for a rental in Abu Dhabi is R 1,488 per night. This rental is R 619 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Novotel Abu Dhabi Al Bustan. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Abu Dhabi Al Bustan. Enjoy the water!

Is Novotel Abu Dhabi Al Bustan pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Abu Dhabi Al Bustan?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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3.8

Good(1,573 Reviews)

Novotel Abu Dhabi Al Bustan

About this hotel

Amenities

Map of Abu Dhabi

Nearby attractions

Novotel Abu Dhabi Al Bustan

Hotel in Abu Dhabi

Reasons to book

About this hotel

Amenities

Map of Abu Dhabi

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Abu Dhabi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Abu Dhabi Al Bustan pet friendly?

What amenities are available at Novotel Abu Dhabi Al Bustan?

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