Fenix Hotel Machupicchu
About this hotel
Comfortable rooms, a daily breakfast and free Wi-Fi are offered at Fenix Hotel Machupicchu in Aguas Calientes, a 3-minute walk from the main square. The thermal springs are reached in 10 minutes on foot.
Amenities
Internet / Wifi
Laundry
Balcony / Patio
TV
Wheelchair accessible
Family friendly
Map of Department of Cusco
Hotel in Department of Cusco
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsInternet / Wifi, Balcony / Patio, TV and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
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Reviews
4.5/5.0
Excellent(49 Reviews)
100% verified reviews
10.0
La amabilidad de los anfitriones la habitacionen un buen estado estada cerca de todo y lo mejor de todo nos guardaron el equipaje mientras fuimos a Machupicchu y wifi muy bueno tambien el desayuno era muy bueno
8.0
Wir haben eine Nacht im Hotel verbracht. Wir hatten warmes Wasser und die Betten waren bequem :) das Frühstück war ein Buffet.
10.0
La amabilidad del personal a cargo excelente El desayuno excelente.
Todo
9.0
Me gusto el desayuno la ubicación por que esta cerca a las aguas calientes.
10.0
Todo! Excepcional! Muy buena ubicación, el staff muy amable. El desayuno está listo desde la mañana, lo cual funciona perfecto si uno sube a Machu Picchu temprano. Las camas muy cómoda y las duchas también. Súper recomendado!
Todo estuvo genial
10.0
El desayuno estuvo delicioso, la vista desde el comedor preciosa, la habitación cómoda y fueron muy amables en todo momento de nuestra estadía
10.0
La localización es perfecta. La habitación amplia y hermosa el agua caliente de la ducha tiene buena presión
El personal muy amable,muy atento a nuestros requerimientos
10.0
Me encantó el servicio el hotel cuenta con un mirador espectacular tiene un restaurante amplio dónde se sirve el desayuno desde muy temprano ideal para los que tienen el ingreso muy temprano las habitaciones estaban limpias y confortables
4.0
Localization
Bad
7.0
Los servicios que tenía, es muy grande, las camas muy grandes, la amabilidad y el buen servicio, había servicio de té disponible, muy bonita la habitación.
Alguien del personal del hotel abrió la habitación para mostrarla a unos posibles huéspedes sin saber que estaba ocupada, cerraron de inmediato pero fue incómodo y pudo haber salido peor sino digo que estaba ocupada la habitación. La limpieza de la habitación podría mejorar. Amanecimos con algunos piquetes.
7.0
Die Lage des Hotels ist sehr schön, Mitten im Ort unweit der wichtigen touristischen Einrichtungen um den Besuch von Machu Picchu zu planen.
Das Zimmer (2 Doppelbetten 2 Einzellbetten) war sehr geräumig und sauber. Optisch ansprechend und die Betten waren bequem.
Die Nähe zum sehr lauten Fluss kann sicherlich den Einem oder Anderen den Nachschlag rauben. Die Einrichtung ist etwas überholungsbedürftig, da in die Jahre gekommen. Besonders ist anzumerken, dass die Steckdosen so klapprig sind, dass es eine Herausforderung darstellt das Hand aufzuladen. Die Stecker fallen raus.
10.0
Espectacular Servio nos fueron a recoger a la estación de tren el personal es muy atento todo el tiempo ☺️ pendiente de nosotros me sentí como en casa 🏡 el desayuno completó se sirve desdé las 5:00 para subir a MP
Que fue corto mi estadía quería quedarme un poco más pero no fue posible, pero volveré pronto a quedarme más tiempo
10.0
Todo excelente de el momento que reserve estaban pendientes de nosotros lo más me agradó es la disponibilidad del personal nos preparó un box para las 4:30 para subir a Machupicchu
Nada
10.0
Todo perfecto 👌 las habitaciones confortables, limpio el hotel cuenta con ascensor a todos los pisos el restaurante tiene una vista panorámica y un mirador donde puedes observar todo el pueblo y las montañas que lo rodean al pueblo también el desayuno es muy completo con un buen servicio
Todo perfecto
10.0
Un desayuno bufett muy completo un mirador precioso habitaciones confortables con tina y bien equipados además de la calida atención
Todo prefecto
9.0
The proximity to the main road and the water was nice. You could hear the stream trickling. Staff is great. The option to leave your bags in a locker while visiting Machu Picchu also super pleasant.
There is a restaurant very nearby which does karaoke until roughly 12am. It’s quiet loud when that’s going on.
8.0
Good location
Does not have dryer. Will charge you more than the booking says. Service charge and VAT
2.0
The location is fine, though this is a very small town so every location is good.
This is a family-run business. In every sense of the word, as they employ their teenagers to do the cleaning.
They are severely understaffed and not once did I see someone staffing the reception.
Several times I was woken up by a howling baby. One night I went to complain and it turned out it was the owner's baby, who they had left alone in one of the rooms.
The place is not clean, breakfast is lackluster. The whole town is a tourist trap so there's not much to choose from but I would definitely not choose this hotel again.
10.0
Great customer service, location
Breakfast could have been better.
10.0
Best shower we've got in Peru
Staff was great
Location amazing
9.0
good location. host was super helpful
when I was sick. looked after us.
7.0
I like the design of the front entrance. from outside looks really nice.
the room was too simple, the bathroom shower looked like it had mold. it wasn’t like on the photos.
9.0
Recommended for a trip
To Machu Picchu. Good breakfast with wonderful view.
A bit cold at night but we got used to it
6.0
The bed was comfortable and the room was spacious. Good shower.
We had problem paying by card, had to go to another establishment to pay for it and the receptionist didn’t let us know in advance that because of that we were paying extra. Also we said we wanted breakfast at 5am, they have let us hanging for a few minutes and served us a really poor breakfast.
10.0
great location near bus station and hot springs really big room comfortable beds and hot water absolutely great hotel for a visit in aguas calientes.
everything was great
6.0
Comfortable bed and breakfast was ok.
No hot water on arrival and the room is not heated so a bit cold
10.0
Everything is good 👍 Goof AREA combinius the Staff are very Helpful
Nothing can be said bad about this place
1.0
DO NOT BOOK UNTIL HOTEL PROVIDES BASIC SECURITY. See comment below.
The room was ok but without the indicated view. The room did have a hot tub though so there is that.
DO NOT BOOK UNTIL HOTEL PROVIDES BASIC SECURITY. The room was in a building across the street with no reception and an open front door.
The door to the hotel room itself had a broken lock and therefore was impossible to lock. The safe box in the room had no key to lock.
When I spoke to the hotel about this they at first claimed no crime ever happens in Aguascalientes so locks aren’t needed and for me not to worry. They also said they had no key for the lockbox either.
I also am unsure of if they change all beds in the rooms each night as there was dirt on one of the beds in the room.
6.0
The position is great, close to bus station and all you need to visit machu pichu. The bathroom is large and the room is very large with many beds.
The room was quite dirty, the curtains were broken and didn’t close properly. The hairdryer exploded and was not provided in the room. No staff available to help us. The breakfast was very limited.
They didn’t allow us to pay with credit card but just wanted cash.
7.0
The breakfast was the best part of the stay. As with all hotels locally it is a night stopover for Macchu Picchu so we arrived late afternoon, left early morning for the bus to MP but was able to stay later in the foyer awaiting our return train to Cusco. They kept our luggage securely while we visited MP.
Nothing
10.0
Everything is walking distance
FAQs
How much does this hotel cost compared to others in Department of Cusco?
The average price for a rental in Department of Cusco is R 823 per night. This rental is R 316 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Fenix Hotel Machupicchu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Fenix Hotel Machupicchu pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fenix Hotel Machupicchu?
We found 6 amenities for this rental. This includes internet / wifi, laundry, balcony / patio, tv, and wheelchair accessible.
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