Conforto da cama, comodidade para o check in, apartamento bem equipado.

Barulho do andar de cima.

The property had a technical problem so the staff was very kind and relocated us in a better apartment, with a more central location. The bathroom and room were clean.

The plates and the cutlery was dirty, there weren’t napkins or enough paper towels for five people. The sofa bed was squeaky and made it impossible to sleep.

Simple design, comfortable and clean.

big and hard pillow

The flat is your avarage airbnb, around 20 min walking from the main train station. A couple of restaurants and a supermarket nearby. Walking distance from the main attaractions.

Hot water in shower lasts for 30 seconds max then it gradually becomes colder and colder as you go. If you are looking for a nice hot shower after a long day of exploring the city - this is NOT the place for you. Kitchen is missing basics like solt, pepper and oil - those are usually provided in similar rentals. Wifi and luggage storage instructions provided in the email instruction were wrong. Wifi issue was solved fast via Booking messaging. Getting the entrance code for luggage storage took a while though. We paid 350€ per night, it certainly felt like a rip off.

Good location, short walk to the city center, a lot of restaurants and bars nearby. Apartment was clean and in a renovated building

Furniture and equipment are a bit worn down and would need an upgrade or renovation

Well lit, clean and pleasant flat.

The hosts don't greet you or anything but provide a door code. The problem is, they refuse to give you a door code until you have paid the tourist tax and complete check in. But when their own process doesn't work (broken links, wrong number of people on the tourist tax), they don't respond, leaving you hanging out in the city desperately trying to get through to them. No response. We contacted them 3 entire days ahead of arriving, asking them to resolve their broken check in process. On the day of arrival we called in the morning (no humans, just a tedious decision tree ending in a voice mail) tried using their help pages online (again no humans, just a chat bot that promises its a human). We even went through booking.com to try and resolve, but they also could not get through to a human. Eventually, after the check in time, they responded on WhatsApp (very random, as we had not contacted them there before) giving us new links. This was all over 8 euros of tourist tax by the way, something other hosts are perfectly happy for us to leave behind or hand over in person. No apologies either. This whole process was incredibly frustrating. It seems they rely far too much on robots and not humans to run their business ... unless of course it involves responding to negative reviews. It's a huge shame because the property itself was quite nice, if a bit small for the price.

Excellent location

It was impossible to make contact with the owners the phone number provided was never answered. We booked an extra day privately and they changed the key code without warning. Luckily we had got a private number from the cleaner otherwise we would have locked out. This is a serious issue they should give a number that is answered instead of an all operators are busy.