The location was Amazing!!!!!! it was central with a beautiful view and the holiday park itself was lovely. short trip away in the car to the centre of Hastings.

Well, We booked this caravan for a friends birthday it was a two night stay, two out of the five went up early to set up, however what we came too was absolutely DISGUSTING. The key wasn't locked up for starters the code box was just hanging open for anyone to get the key, The place had not been cleaned, The van smelt awful and was in need of a serious air out and clean. The beds were not made and were not clean either, there was rubbish all over the floor, the carpet needs to be changed as they were covered in stains and god knows what. Dirty wet towels on the floor in the living area too, Stacked up dirty dishes in the sink. Also.... THE TOILET LEAKS... there was a sopping wet towel on the floor in the tiny toilet to soak up the water and it stank... The bathroom shower was covered in hair and the shelves had countless empty bottles of random, things all over it some split too, we Tried to make the most out of a bad situation and clean up ourselves due to our friend being on their way and it was booked for a surprise birthday, After doing our best i Messaged the owner, i got a response fairly quickly saying a cleaner could come the next day, at this point we were already set up and there was no point as we were there only another night. Asked for some money back...DUE TO IT BEING A gross MESS. Told i would receive a £40 Cleaning Refund... Considering we paid £340 for two nights.... not Great Especially as we were avoiding being in the place as much as we could. But its A Month on and still no moneys been Returned, i asked the owner again she said speak to Booking.com, No response from them Either. From the owner to say "Don't blame you" when i said i wouldn't be returning you think all would be done to get us our refund ASAP. If i went to Hastings again id recommend and would Book one of the lovely clean caravans owned by the park. Not worth £340!!!!!!

Location and the view

Caravan wasn't clean, poorly equipped, no towels, For the price I was charged it was quite disappointing, owner not helpful at all, I arrived 30 minutes before checking in and still didn't have any details. Find it quite rude that the owner was only interested that I didn't check in before scheduled time.

Good view

Having to pay for everything and the toilet in the caravan was much to small having to degrease the oven there was no frying pan and only one oven tray

Staff were amazing, so friendly and so helpful at Combe Haven. Could not fault them. Great location and stunning views, loved the summerhouse.

Needs some updating but comfortable. Entertainment passes not included and expensive and really not worth it but it would be good to have the choice.

The layout was really nice, it made it feel more like a apartment than a caravan. The beds were comfortable, clean and presented well. Everything was there that we needed.

The water pressure was low, taking longer to fill the sink and shower. The toilet room is a small, it won't suit a larger person.

Able to travel to local places of interest .hastings battle eastbourne . Good location. Goood facilities in caravan .tv.bedding .oven all utensils clean . Didnt understand question.how was coffee at summerhouse .what coffee?

Outside pool and slide closed ..my daughter particulary looked forward to.slide .boiling Hot week they didnt open. On site pub .and mash and barrel.and burger king all closed at 10pm. Our host only told us after 4pm.on.day of arrival things were closed .( I know its not her fault things were closed) however we paid over 1000 pounds. . Property needs outside patio.set to be able to.sit oitdoors in sun or early evening . Toilet very cramped .ideally remove unnecessay sink

Good location

Because a private caravan couldn’t use any facilities

It had a Good views. Lots to do for extra money. It was nice and clean in the area. And playing parks for kids.

It was old and need a update. No frying pan and old pots with a rusty oven. It need new carpets. It is not clear of extra cost for the facility's. Could not get hold of property owner to get info.

View

I work at different places on weekends and I take my family with me, I leave to work and they stay in a hotel/ apartment etc so every weekend I am in a different location This was by far my worst experience for years. The property itself is good and the view is beautiful but that’s it. Once you arrive, you will find a list of instructions; some of it is weird like if ‘you use towels, you have to pay £2.5 I think to rent the towels!’ ‘ leave the house as clean as you met it’ Well, with young kids and me at work, it’s difficult for my wife to clean the property in her holiday. What was every worse: 1- ants in all areas of the property which the owner has mentioned later it’s ‘ season ants’ as if I need to accept ants attacking us in bedrooms and everywhere because it’s season ants! With no sprays or repellents or any help. 2- don’t expect to use the swimming pool, it’s booked for few days ahead so if you are planning to stay for weekend for instance, you will be told it’s fully booked, sorry! There was no clear referral of this on the prosperity description. After leaving the property and I as I said, only wife and kids have been there, the owner has said very offensive messages to me because the property was not as clean as we have found it. Well they can get someone to clean it with only a fraction of the £350 I have paid for two nights full of ants! Not recommended!!!

We did our own breakfast since the weather wasn't pleasant, it was raining.

My wife and I preferred to sleep on the sofa bed in the living room due the tv as well as our 3 year old daughter. We had the most uncomfortable sleep ever, the mattress was not what we expected.

Staff in there very polite, location of the summer house very good, view, easy access to the property.

The summer house very good location, but few little issues, Wasn’t happy to pay that money and see a sign don’t use the towel if we use we would get charged £2,50 and when we get in there it was stink as they haven’t ventilated the summer house before we get there had to open all the windows and leave it for 4 hours open, and the toast didn’t Work in the kitchen. My opinion need to to be cleaned and ventilated each time they use by the guest, For that price I don’t think is worth it. And the kids pillow case was dirty had to change. The location was fantastic, the staff amazing, but need to be booked before you get anywhere in the resort, which it is understandable because of the virus.