Shangri-La Colombo
About this hotel
Nestled in Colombo, this charming hotel for R 1,431 per night is a fantastic option for your next break. Shangri-La Colombo presents a new level of luxury in the city. Located in the heart of the business and entertainment district, the hotel offers the various collection of guestrooms with stunning views of the Indian Ocean, Beira Lake or cityscape.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Family friendly
Map of Colombo
Reviews
4.5/5.0
Excellent(975 Reviews)
100% verified reviews
10.0
Everything
10.0
Mr Rimzan the cleaner in floor 16/17
Very nice guy
All the best
10.0
Pretty much everything was spot on. Great hotel and good value!
Nothing I could think of
8.0
The staff were amazing
The constant security checks were very annoying.
10.0
every thing .. the food was so delicious
the bathroom there’s no hand held bidet
3.0
Deceived about Shangri La. My stays precovid were much much better and I thought that I would be the same....What a deception , to the point that I cancelled my second stay there and booked Galle Face Hotel which was above expectation
Unexperienced staff across the line, messy , the breakfast was as if you are in a canteen area so crowded and felt it was not clean.....
4.0
Breakfast had everything Sri Lankan and lots of spicy food, my stomach is still complaining.
4.0
The room was comfortable but the “ocean view” is actually a “port in construction view”.
The facilities were good and management flexible enough to give us a late check out.
The service was really poor everywhere.
We have waited so long at the pool bar to place an order. Nobody was checking on us and when we finally ordered food, it arrived cold and we had to ask for cutlery.
At the lounge bar, we have asked for a vodka sour (only whisky sour on the menu) and it was a huge deal to have it. The waiter explained that it doesn’t have the option on his till so he would have to charge me for 2 vodka + 1 soft. So my drink will be 3 times the price of the cocktail. It can seems a small detail but in a 5 star hotel, when a client ask for vodka instead of whisky in a cocktail, the staff should make it happen without telling to customer all the back office details.
Finally, we had diner at the capital bar & grill. I ordered a steak which came overcooked so I send it back. The waiter came back with my plate, my steak cut in half, saying to me that it is not over cooked in the middle. I mean… who does that ???cutting the food of the customer and bringing it back to the table ! This is unreal. I will definitely not come back to this Shangri-La or any other in the world.
9.0
The staff and food .
The toiletries were amazing
8.0
breakfast was OK and the location was excellent
expediting the check in
10.0
Warm welcome. Friendly atmosphere ,
Nothing
10.0
the location, the room, the food
7.0
the location was amazing
the hotel is attached to a mall
the lobby lounge is great
its mentioned that there is a coffee machine but we only found a boiler
the lounge on the roof was very noisy since my room was in the 28th floor
the ballroom that was for weddings is in the lobby so the lobby is always very very very crowded and noisy.
10.0
modern , neat and great location
lobby , rooms and staff
10.0
Highly professional staff, very convenient location and beautiful atmosphere
N/A
10.0
perfect location, great access to shopping mall and beach, we stayed on floor 31 - this is the best floor as it’s the top one! the horizon suite is the best option, the room is massive with a huge wardrobe, two toilets, huge bathroom, office and lounge with panoramic views. the staff are very helpful and will assist with anything, breakfast was amazing they have every type of cuisine!
nothing at all!
10.0
Staff were exceptional, although it's a big hotel we felt very special, the personal attention we received was outstanding. This was the best service we experienced in Colombo. They really know how to look after their guests. The Shangri-la exceeded our expectations. We are also upgraded to a premier ocen view room, which was a wonderful experience. We ate in the central cafe and the Japanese restaurant and the food and service was exceptional.
Only thing that spoiled our stay and nothing to do with he hotel was the music festivals on the green below the few nights that we were there. Thank goodness we always take wax airplugs with us on hols. This enabled us to sleep soundly.
FAQs
How much does this hotel cost compared to others in Colombo?
The average price for a rental in Colombo is R 901 per night. This rental is R 530 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-La Colombo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La Colombo. Enjoy the water!
Is Shangri-La Colombo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Colombo?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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