Hanoi Center Silk Premium Hotel & Spa & Travel
About this hotel
Situated in Hanoi, this charming hotel for R 444 per night is a fantastic option for your next vacation. Hanoi Center Silk Premium Hotel & Spa & Travel provides accommodation with air conditioning in Hanoi's Hoan Kiem District, attractively situated 200 metres from St. Joseph Cathedral. The hotel has a restaurant, and a spa centre.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Family friendly
Map of Hanoi
Reviews
4.6/5.0
Outstanding(317 Reviews)
100% verified reviews
9.0
The room was nice, with a good view of the immediate surroundings (we were only 3 floors up but the view was still good). Everything was clean and well maintained in the room and bathroom.
Mr Jay at reception was exceptional in supporting me and my girlfriend through our trip. He really went above and beyond to help us and acted almost like our travel agent for our time in Vietnam. He fully organised our Ha Giang Loop tour and created a whatsapp group so we could update on our progress/phone him if we had any problems along the way. Truly fantastic service from Mr Jay. Even after we had checked out and moved to other places, he helped us book buses and other activities etc.
My girlfriend was also very pleased with the massage service that she enjoyed in our room.
An improvement that I would suggest is that downstairs from the lobby, there is a shower/bathroom that you can use even after checking out. I used this after checking out as I waited for the bus to Ha Giang. While it is great to have access to this shower, this particular shower could use a clean.
9.0
L’emplacement est top, à deux pas des incontournables d’Hanoï
Ras
9.0
Le personnel est très attentif. Donne des conseils judicieux.
L’hôtel est situé dans le quartier près de la Cathédrale et du lac Hoan Kiem; chouette pour être à Hanoi et visiter Hanoi.
Nous avons accepté l'aide de l’hôtel (qui possède une sorte d'agence de voyage) pour organiser la suite de notre séjour au Vietnam : Ha Long terrestre, trek à Sa Pa et Motor Tour (4 jours à moto) à partir de Ha Giang. Ce fut très bien organisé et le suivi était direct (par Whatsapp). Bon rapport qualité/prix. Nous conseillons à tout le monde.
9.0
Sehr nette Personal
8.0
The location was close to all attractions and great food options.
The room option was really good for a family.
Staff were exceptional, right from placing the booking.
Staying on upper floors have more windows.
Note - the hotel name changed to Hanoi centre silk premium.
On the lower floors you don’t get a window in the second room.
Not a complaint just good to know as we needed a window and were kindly accommodated.
8.0
Great location right in the middle of the old quarter. Friendly and helpful staff especially William and Hien on reception. I booked room with balcony Good size and good Size. Great value for money. Staff can speak English.
Nothing really .... wardrobe space to hang dresses was too short but that's very minor.
6.0
Location in Hanoi.
Need to update website, no free breakfast.
4.0
Attentive helpful staff and assisted most of the time they were
required. One room was okay. Beds were comfier than expected
Facilities were lacking. We didn't get the rooms we booked (although they gave us money off). A repair required to the blind in front of one of the rooms still wasn't done when we left. This left the room like a long dark box
8.0
It was a lovely room with a huge comfy bed. The hotel itself was in a great location and everything worth seeing was within a 10/20 minute walk. It was good value for money and the staff were friendly and helpful. Would recommend!
10.0
The staff were really polite and helpful and beds were super comfy overall highly recommend
Beds were comfy
8.0
Very good location. They kept our luggage’s for 2 days when we left for free-but in the reception no security. Clean in general. Hot water and bathroom was fine. Spacious rooms. Family room is a perfect deal for 4 people.
Receptionist poor English unfortunately. A tile in the bathroom was misplaced causing noise and hassle not ok. many flies in the room when we arrived
6.0
the location was good for sightseeing.
the bathroom wasn’t clean in parts and the room was noisy at night and you could hear other guests
8.0
location,friendly staff
nothing
3.0
The staff made an effort and were generally pleasant despite some problems.
The room I was put in was nothing like the pictures online. Their credit card machine didn't function properly and I was billed 177 dollars nine times. This is starting to happen all too often on Booking.com.
9.0
The staff were so lovely and accomodating. After checking out we did a 2 night Halong Bay cruise and on our return they looked after our bags until our flight. Our room was spacious with a comfortable bed and pillows. Good location in Old Town walking distance to bars / restaurants etc.
Nothing
8.0
Very comfortable stay, friendly staff always on hand to help!
9.0
was clean dry and personable staff
no breakfast and with tours early in day there was mo restaraunt a open yet
10.0
Beautiful, quaint hotel, comfortable rooms. Excellent location, very helpful staff
9.0
Good location. Walking distance to everything necessary yet in a quiet corner away from traffic noise. Slept well for all 5 nights. Rooms felt clean, hot water pressure was good. Beds firm. Receptionists were all friendly and spoke sufficient English for our needs.
Not much. Remember to ask for new room slippers
8.0
Location
Cleanliness
8.0
Brilliant location for exploring Hanoi. Within walking distance of restaurants and Hoan Kiem Lake. Staff very helpful and friendly. Spacious rooms. Good value for money.
No kettle in rooms.
One of the rooms had no outside window and no natural light.
8.0
staff were polite friendly and helpful; good location; clean; big rooms.
not elderly or child friendly.
6.0
Location was good. Had alot of good food and cafes within short walking distance. Double twin bed room was big, nice and cozy.
We booked a room for 3 but the staff gave us a room with only a queen size bed and could not add an additional bed. He told us that if 3 people wants to stay, one had to sleep on a small leather couch which was so unreasonable. There were no additional rooms for us to book also, so 3 of us ended up squeezing on a queen size bed. Thankfully we were tired enough to sleep through the night.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is R 708 per night. This rental is R 264 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hanoi Center Silk Premium Hotel & Spa & Travel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hanoi Center Silk Premium Hotel & Spa & Travel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hanoi Center Silk Premium Hotel & Spa & Travel?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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